Casamo eCommerce Ltd Reviews 

783
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent delivery service, noting that drivers are exceptionally friendly, helpful, and provide clear tracking updates. People also appreciate the impressive quality of the furniture, describing the items as sturdy, beautifully finished, and a wonderful addition to their overall living spaces. Though some customers experienced long delivery delays and very extended waiting times before finally receiving their requested orders. In addition, some reviewers were not happy with occasional damaged pieces upon arrival, missing components, or having to deal with loose fixtures and extra trouble during assembly.

What people talk about most

Product

People report positive experiences with product, noting that items are sturdy, well-made, and look great in... See more

Delivery service

Customers had positive experiences with delivery service, highlighting prompt arrival times and helpful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are sturdy, well made,... See more

Service

Reviewers mention positive feedback about service, highlighting an excellent experience from the initial... See more

Order

Clients share positive opinions on order, highlighting that the process is efficient, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant from start to finish. Excellent product (Mayan TV cabinet). Stacks of communication from the company and also the delivery company too. Kinetic are excellent, great delivery guy s... See more

Rated 5 out of 5 stars

Delivery was excellent. Easy to communicate, well handled and went above my internet purchase expectations of drop and run. The furniture is well made, already assembled apart from fixing th... See more

Rated 5 out of 5 stars

Delivery was quick and easy to arrange, two-man delivery into rooms where I wanted them at no extra cost. They were friendly and polite, no sign of damage to boxes. Haven't had chance to open them yet... See more

Rated 5 out of 5 stars

Like most people, when you buy from a company unknown to you, you are a little worried. Absolutely no need! Great customer service with constant communication on the progress of you order. Have... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Kitchen Furniture Store
  4. Living Room Furniture Store
  5. Outdoor Furniture Store
  6. Rustic Furniture Store

Written by the company

Casamo offers a completely secure online furniture shopping experience, free tracked courier delivery service, a price match promise and our satisfaction guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

783 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(783)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality piece of furniture, excellent delivery

Delivery was excellent. Easy to communicate, well handled and went above my internet purchase expectations of drop and run.
The furniture is well made, already assembled apart from fixing the top.

Its easy to do, although I suspect most purchasers will have some caution not wanting to make an error.

Be careful not to over tighten, I suspect that is where the main cause of trouble is.

Once complete its useable from the get go. A good purchase.

17 October 2025
Rated 5 out of 5 stars

Excellent

Absolutely brilliant from start to finish. Excellent product (Mayan TV cabinet). Stacks of communication from the company and also the delivery company too. Kinetic are excellent, great delivery guy super friendly and helpful. Wouldn’t hesitate to buy from them again. MUCH BETTER THAN THAT AWFUL OAK STUFF FROM THAT FURNITURE PLACE IN SOME LAND. The cabinet I bought is top notch, unlike the rubbish you can buy from you know where, all that got sent back. Really happy with Casamo, well done guys A*******

2 October 2025
Rated 5 out of 5 stars

Perfect Furniture Shopping

I spotted the perfect furniture for my lounge, and with Casamo I got it at a much better price. Added to this the staff were fantastic, as and the delivery came on the date, on time exactly. Quality outstanding, I am thrilled, service perfect. Thank You Team.

29 August 2025
Rated 5 out of 5 stars

display unit and lamp table…

Ordered a display unit and lamp table from Casamo. Spoke to Gavin prior to ordering, who kindly price matched the table.
Well informed about dispatch and delivery,with regular updates. Delivery company rang on the day to say they were near.
Both items were well packed and wrapped and we are very happy with our purchases.
Two man delivery into our home, unit unwrapped and packaging taken away.
Arrived in 10 days.
Happy with our decision to buy on line and would not hesitate in recommending this company.

22 July 2025
Rated 5 out of 5 stars

Superb

Competitive pricing and friendly customer service. Delivery might take a bit longer, but it's worth the wait. Would buy here again any time.

19 June 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and reliability. I ordered the wrong colour and Gavin was amazing at sorting out an exchange. Would thoroughly recommend this company. They are excellent.

30 May 2025

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