My local Cartridge World has closed down, I rang the number provided on the internet and was delighted to speak with a young man who was very helpful and he sent me the link to what I was looking for.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
carrying ink stock for my old PIXMA 4 function printer/ scanner/ fax and copier. It takes an age to make these machines talk to each other and then there is another round of driver changes or Wi-Fi... See more
Company replied
Peta went the extra mile when I was not home when there was an attempt to deliver my cartridges. Her response reinforces my commitment to this Albany Creek small business. I have been buying cartridge... See more
Company replied
I was very impressed with my experience recently with an online order. Peta from my local Cartridge World took the time to call me and ask how urgently I needed my order and when the best time for del... See more
Company replied
Company details
- Toner Cartridge Supplier
- Computer Accessories Store
- Computer and Accessories Store
- Electronics Store
- Printer and Scanner Store
- Printer Ink Refill Store
Written by the company
From humble beginnings in Adelaide, South Australia, Cartridge World Australia has grown to become the nation's most trusted printing solutions provider — Australia's Original Print Experts. What started as a simple idea to give Australians access to quality, affordable ink and toner cartridges has evolved into a nationwide network of dedicated print specialists, passionate about delivering real value to homes, small businesses, and enterprise customers alike. We pride ourselves on expert advice, premium products, and an unwavering commitment to customer satisfaction — because we understand that printing is more than just ink on paper; it's the proposals, invoices, photos, and everyday documents that keep life and business moving. From ink and toner, printers, stationery, computers, office technology, and 3D printing to everything in between, Cartridge World has you covered — in store or online. Australian owned, community focused, and print obsessed since day one.
Contact info
265/15 Cochranes Road, 3189, Moorabbin, Australia
- (03) 8351 5757
- admin@cartridgeworld.com.au
- cartridgeworld.com.au
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cartridge World Australia
Hi Geoffrey,
Thanks so much for leaving such a review and sharing your experience! We are thrilled that we could help you out and we hope to see you again soon.
- Team Cartridge World AU
Bad communication
Was not contacted to say order was ready for collection. I had to call to check what was happening and was told it had been ready but they forgot to inform me.
23 September 2024
Reply from Cartridge World Australia
Hi Stephen,
Thank you for leaving an honest review and sharing your experience. We apologise sincerely for your bad experience and the service you received. We will pass your feedback on and use it as an opportunity to improve. We hope you will consider shopping with us again in the future.
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi Bob,
We are delighted to hear that you were happy with the service you reserved and the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
3 weeks and nothing
I placed my order for a drum unit 3 weeks ago and still haven't received it. I got an invoice for it and the payment has gone through but nothing to say that it has been dispatched. I sent an email asking about it 7 days ago and it hasn't been replied to yet.
Edit: Please cancel my order, Invoice #45938 from Swan Hill. I have ordered what I need elsewhere and will apply for a charge back with my bank if not dealt with soon.
15 September 2024
Reply from Cartridge World Australia
Hi Amber,
Thank you for bringing this to our attention! We sincerely apologies for the poor experience you had while shopping with us. Your review has been shared with the relevant teams to help us improve our service and ensure this doesn’t happen again. We hope you’ll consider giving us another chance in the future. As requested, I can confirm that a full refund has been processed today.
- Team Cartridge AU
Excellent service
24 September 2024
Reply from Cartridge World Australia
Hi Jenny,
Thanks so much for leaving such a fantastic review! We are thrilled to hear that you have been happy with the service you received from our team, and we look forward to serving you again very soon!
- Team Cartridge World AU
Blew me away?
Ease of ordering and the same day delivery to Central Coast blew me away!
18 September 2024
Reply from Cartridge World Australia
Hi Noel,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Excellent communication
Excellent communication. Helpful staff (John from Roseberry store). Easy pickup of item.
25 September 2024
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a wonderful review and sharing your experience with John from the Cartridge World Roseberry store. We are thrilled that you were so happy with the service you received, and we will be sure to pass your feedback on to John.
- Team Cartridge World AU
Great Personal Service
The Windsor store in NSW is fantastic. I placed my order online. The toner I ordered was not in stock, but on processing my order the store owner emailed me and gave me an ETA of 2 days. And true to his word the stock arrived, he then telephoned me to say it was ready to be collected. Plus they were cheaper than Officeworks.
25 September 2024
Reply from Cartridge World Australia
Hi Jodie,
Thanks so much for leaving such a fantastic review! We are thrilled to hear that you have been happy with the service you received from our Windsor team, and we look forward to serving you again very soon!
-Team Cartridge World AU
Reply from Cartridge World Australia
Hi Joanne,
Wonderful to hear that you had such a great experience with us, and that you were happy with our online service. Thanks so much for leaving an awesome review, and we hope we can help you out again soon.
- Team Cartridge World AU
Good customer service
They rang to ensure we'd considered cheaper alternatives, and the product arrived 2 days later. Would recommend.
16 September 2024
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a fantastic review! We are thrilled to hear that you have been happy with the service you received and the speed of our delivery. We look forward to helping you out again soon!
- Team Cartridge World AU
Prompt delivery
Prompt delivery. Prices comparable with Officeworks .
Will remember your service . Thankyou
Marg R
15 September 2024
Reply from Cartridge World Australia
Hi Margaret,
Wonderful to hear that you had such a great experience with us, and that you were happy with our online service. Thanks so much for leaving an awesome review, and we hope we can help you out again soon.
- Team Cartridge World AU
Quick and prompt service
Quick and prompt service. The seller went over and beyond and even delivered the product herself.
10 September 2024
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a fantastic review! We are thrilled to hear that you have been happy with the service you received, and we look forward to serving you again very soon!
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi there,
We're thrilled to know you were pleased with our quick delivery! Thank you for sharing such a fantastic review. We look forward to helping you out again in the near future!
- Team Cartridge World AU
Fast delivery
13 September 2024
Reply from Cartridge World Australia
Hi Mandy,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a fantastic review! We are thrilled to hear that you have been happy with the service you received, and we look forward to serving you again very soon!
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi Susan,
We are delighted to hear that you were happy with our online ordering process and the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Prompt and reliable delivery
Good range of products at reasonable prices, and reliable and prompt delivery -- what more could one want?
17 September 2024
Reply from Cartridge World Australia
Hi Peter,
Wonderful to hear that you had such a great experience with us, and that you were happy with our online service. Thanks so much for leaving an awesome review, and we hope we can help you out again soon.
- Team Cartridge World AU
Star track left no card no text had to…
Star track left no card no text had to locate parcel at local Post Office. No reflection on Cartridge World.
18 September 2024
Reply from Cartridge World Australia
Hi there,
Thanks for bringing this to our attention! We apologies that you encountered this hiccup during your delivery process. We have passed on your feedback to Star Track notifying them of this, and we hope we can help you again soon.
- Team Cartridge World AU
quick & easy to order & collect
5 September 2024
Reply from Cartridge World Australia
Hello Chris
Thank you for your review - great to hear you found ordering online quick and easy. See you next time!
Team Cartridge World AU
Out of the ordinary
I needed something particular for our photocopier and Cartridge World had it - plus they checked that it was exactly what I needed - very helpful.
4 September 2024
Reply from Cartridge World Australia
Hi Jenny,
Thanks so much for leaving such a fantastic review! We are thrilled to hear that you have been happy with the service you received from our team, and we look forward to serving you again very soon!
- Team Cartridge World AU
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