From beginning to end Amy has only been extremely responsive, professional, and helpful. My husband and I recently moved from FL to Il, and in the process we misplaced our car titles. After researchin... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I worked with Amy at CarTitles and she did a fantastic job. We were preparing to initiate a court ordered title when a lien release showed up as a result of her previous contact with the lien holde... See more
Company replied
I had a perfect experience while securing an out of state title. You never know what you may get when you hire a company off the internet, but this worked out wonderfully. They are prompt, r... See more
Company replied
I was so nervous to even start this daunting process until I texted with Ariel! Not only did she allay all my trepidation but she helped me quickly and easily. Along with being so helpful, she was k... See more
Company replied
Company details
Information provided by various external sources
You need to get a title for your vehicle. Maybe you purchased it and did not receive a title. Maybe you paid off a loan and did not receive it from the bank. Maybe the title was lost before you put it into your name. In any scenario, there is a method for you to get a title. Every scenario has a process described in detail on this website. All of the forms, documents directions, and instructional videos are listed below. You can do any of these filings yourself, or have the option to have all of the documents located and prepared at your convenience for a low flat fee.
Contact info
5080 Spectrum Drive, 75001, East Addison, United States
- 256-448-4853
- support@cartitles.com
- cartitles.com
4.4
Excellent
165 reviews
Replied to 87% of negative reviews
Typically replies within 1 month
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The people made this transaction
The people made this transaction, the time it took was unavoidable as DE was backed up but not CarTitles fault. Amy was a pleasure to talk to on the process!!? ☺️
6 April 2026
Unprompted review
Reply from CarTitles
Thank you so much for your kind words! We truly appreciate your patience while Delaware was experiencing delays. I’ll be sure to pass along your feedback to Amy, she’ll be so happy to hear it! 😊
Moved out of the state and needed a car…
Moved out of the state and needed a car title replacement and did not know which website to go to and I found the right one and they are perfect. They are Reliable to the fullest. They communicate very well and they are affordable and they are 100% real. I recommend everyone that needs a title or anything similar to car paperwork. My honest opinion is this is the place to go. THANKS MS.AMY
17 March 2026
Unprompted review
Reply from CarTitles
Thank you so much for your kind words and recommendation! We’re so glad you found us and that we could help make the process smooth for you, especially with an out-of-state situation. I’ll be sure to share your feedback with Amy—she’ll truly appreciate it! 😊
My experience with CarTitle.com was…
My experience with CarTitle.com was outstanding from start to finish. What really set the company apart was their consistent and proactive communication throughout the entire process.
Within 24–72 hours of starting, I received a personal phone call explaining exactly when my paperwork would arrive. When the package came, it was incredibly well organized—each document included clear instructions, and the areas requiring signatures were marked with bright yellow sticky notes, making the process simple and stress-free. They even included a pink sheet offering direct assistance, letting me know I could call and have someone walk me through everything step by step if needed.
Their follow-up was just as impressive. Within 48 hours, I received another call to confirm that I had completed the documents and sent them back using the prepaid envelope. Shortly after, they reached out again to confirm receipt and clearly explained the processing timeline. Finally, I received one last call to let me know when to expect my title and to confirm once I had it in hand.
This level of attention, clarity, and customer care is rare. I always felt informed and supported every step of the way. I would absolutely recommend CarTitle.com to anyone looking for a smooth, reliable, and well-managed title service.
7 April 2026
Unprompted review
Reply from CarTitles
Thank you so much for taking the time to share such a detailed and thoughtful review! We’re thrilled to hear that our communication, organization, and step-by-step support made the process smooth and stress-free for you. Providing clarity and consistent follow-up is something we truly prioritize, so it means a lot to know that came through in your experience. We appreciate your recommendation and are always here if you need anything in the future! 😊
5 Stars!
I found my Rep. Amy to be very professional and was consistently keeping me updated thru the process.
3 April 2026
Unprompted review
Reply from CarTitles
Thank you for your kind feedback! We’re so glad to hear that Amy kept you informed and provided a professional experience throughout the process. We truly appreciate you taking the time to share this! 😊
My experience was great
My experience was great. Doing something online is a leap of faith. I called first then filled out the online forms.
“Amy” responded the next day and helped me complete to process.
I week later I revised a lien release. Amy regularly followed up with texts and calls to see how things were going.
12 March 2026
Unprompted review
Reply from CarTitles
Thank you for your kind feedback! We completely understand that doing something like this online can feel like a leap of faith, so we’re glad you felt comfortable every step of the way. It’s great to hear that Amy was able to guide you through the process and stay in touch with consistent follow-ups. We truly appreciate your trust! 😊
Amy was super helpful and got it done
Amy was super helpful and got it done. I did receive my Car Title. This is a legit website and highly recommend using them.
23 March 2026
Unprompted review
Reply from CarTitles
We really appreciate you taking the time to share this! Amy will be so happy to hear your feedback. We're glad everything went smoothly and that you received your title—thank you for trusting us and for the recommendation!
total awesome company
total awesome company. treated like a valued customer. Amy was great.
3 March 2026
Unprompted review
Reply from CarTitles
Thank you so much for your kind words! We’re thrilled to hear you felt valued throughout the process—that’s exactly what we strive for. Amy will be so happy to hear your feedback. We truly appreciate your support!
SACM MUST READ!!!
I have owned my Audi and misplaced the title. I had to order a duplicate in order to trade in my vehicle for a new one. I filled out the paperwork and paid the fee. 5 weeks later, I received a letter from PennDOT that my car is not titled in PA any longer. I immediately did a CarFax and learned that 2 weeks after I used this company an provided my VIN number, my title was transferred in the state of Montana to a third party. The ONLY way that my car title could have landed in these criminal's hands is through whoever was "helping" me. Records show it was transferred on February 26, 2026, 3 weeks after I provided Cartitiles.com my information. I now have PA State police involved and it is a disaster. And now, they are not responding to my inquiries. These people and/or the people that "helped" me are criminals!!!!!
11 February 2026
Unprompted review
Reply from CarTitles
We’re very sorry to hear about this situation and understand how concerning this must be.
We take matters like this extremely seriously and want to clarify that our role in your case was limited to submitting a duplicate title request with PennDOT using the documentation you provided. We do not have the ability to transfer ownership of a vehicle, and a VIN alone is not sufficient to complete a title transfer.
Based on our records, your application was submitted to the Pennsylvania DMV, and the check was processed by them. We have not received any indication from the state that a transfer was initiated through our request.
We absolutely want to help get to the bottom of this. If you have any documentation from PennDOT, CarFax, or law enforcement showing the transfer details, please share it with us so we can review internally and assist however possible.
We have also been responding to your inquiries and remain available to work with you directly on this matter. Please feel free to contact us so we can continue assisting.
When I asked for information
When I asked for information, Amy gave it to me.
18 March 2026
Unprompted review
Reply from CarTitles
Thank you for your feedback, we really appreciate you taking the time to share your experience. I’m glad Amy was able to provide the information you needed.
I contacted Cartitles about replacing…cartitle
I contacted Cartitles about replacing my lost NY state cartitlte. Amy and her team did a great job and I have received my document without having to wait in line at a DMV customer center thanks Robert Phillips
14 March 2026
Unprompted review
Reply from CarTitles
Thank you so much for your kind words, Robert! We’re so glad Amy and the team were able to help you get your New York title replaced smoothly and save you a trip to the DMV. We truly appreciate you taking the time to share your experience—please don’t hesitate to reach out if you ever need assistance again!
Amy from car titles is the best
Amy from car titles is the best. Legit grabbed my hand and walked me through everything I needed. Was super skeptical at first paying for one of these companies, but it was well worth it!
11 March 2026
Unprompted review
Reply from CarTitles
Thank you so much for your kind words! We completely understand the initial hesitation, so it means a lot to hear that Amy was able to guide you every step of the way and make the process smooth for you. We truly appreciate your trust and are always here if you need anything in the future!
Great customer service with speedy…
Great customer service with speedy reply.
10 March 2026
Unprompted review
Reply from CarTitles
Thank you for your kind review! We’re glad to hear you had a great experience with our customer service and appreciated the quick response. We truly appreciate your feedback and are always here if you need any assistance in the future. 🚗
Ariel Chandler
Ariel Chandler was very patient with me. She answered all my questions. I've been in sales over 40 years.she is one of the best customer service people I have met.
9 February 2026
Unprompted review
Reply from CarTitles
Thank you so much for your kind words! It truly means a lot to hear that you had a positive experience. I’m glad I could answer your questions and help guide you through the process. Your feedback is greatly appreciated, especially coming from someone with so many years in sales. Thank you again for taking the time to share your experience!
Amy for the win!
The service cartitles provides is worth the price in my opinion. You technically submit your title application through them. They verify and double check your application for errors, you then notarize it, send it back to them and they mail it to the BMV for processing with the application fee.
The process is longer than direct approach but provides peace of mind as they inform you about the status of your application throughout the way.
Amy, Amy, Amy - ask for her. She was amazing!
6 March 2026
Unprompted review
Reply from CarTitles
Thank you so much for your thoughtful review! We’re glad to hear the process provided you with peace of mind and that our team was able to keep you informed along the way.
We truly appreciate the special shoutout to Amy — we’ll be sure to pass along your kind words to her. She’ll be thrilled to hear that she made such a positive impact on your experience.
Thank you again for trusting CarTitles with your title application! 🚗
Car Titles did a great job!
Car Titles did a great job! Title in hand..thank you!
8 March 2026
Unprompted review
Reply from CarTitles
Thank you for your review! We're glad to hear you received your title and had a great experience. Thank you for choosing CarTitles!
Amy was awesome
Amy was awesome! She kept me informed and ensured the title was processed.
6 March 2026
Unprompted review
Reply from CarTitles
Thank you for your review! We're glad to hear Amy kept you informed and helped ensure the title was processed smoothly. We appreciate you choosing CarTitles.
Reply from CarTitles
Thank you for the kind words! We’re glad you had a great experience and appreciate you choosing CarTitles.
Cartitles made the process increasingly…
Cartitles made the process increasingly easy. Amy was a knowledgeable and attentive agent. I highly recommend Cartitles.
19 February 2026
Unprompted review
Reply from CarTitles
Thank you for your kind review! We're glad to hear the process was easy and that Amy was able to assist you along the way. We truly appreciate your recommendation and thank you for choosing CarTitles.
I had a perfect experience while…
I had a perfect experience while securing an out of state title. You never know what you may get when you hire a company off the internet, but this worked out wonderfully. They are prompt, responsive, and even sent a "welcome information file".
Also, a special call out to Amy for her help with any questions or help with paperwork.
We will happily use you CarTitles in the future should the need arrise.
Thank You,
Paul D.
3 March 2026
Unprompted review
Reply from CarTitles
Thank you for your kind review! We're glad to hear the out-of-state title process went smoothly and that our communication and welcome information were helpful. We'll be sure to pass your kind words along to Amy as well. We appreciate you choosing CarTitles and are happy to help anytime in the future.
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