While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I should have read reviews before purchasing!!!! Shocking quality. The company is Chinese, NOT Swedish (or Dutch) and items take a long time to arrive. Stay away. I've emailed for a refund, but not su... See more

Rated 1 out of 5 stars

Absolute joke of a store. They pretend to be Swedish but in fact are in China. The shipping takes weeks. The quality is shocking. I ordered a jumper that eventually arrived with holes in and n... See more

Rated 1 out of 5 stars

This company does not even deserve even one star. Zero star!!! Another scammer added to Old Monarchy! Scammers!! Received the Items damage and after 2 weeks, the quality very poor, items not as descr... See more

Rated 1 out of 5 stars

I wish there was an option to put less than a star because I'm livid! Waited ages for a coat I purchased and when it came it looks like a classic sweat shop garment that makes Primark look like th... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

338 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(338)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

STEER CLEAT…

Oh my goodness I wish I’d read these reviews before placing my order. What a total scam. Please please stay away from this company. I placed an order weeks ago and received nothing. They send tracking numbers that are absolutely meaningless and computer generated responses to any questions. I seriously doubt I will see my order or my money back.

13 November 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Awful, took a month to arrive from China via the US. Really poor quality jumper, managed to get a refund however customer service was appalling

11 November 2024
Unprompted review
Rated 1 out of 5 stars

This is a complete scam

This is a complete scam, still trying to get a refund and return label. They want me to pay to send items back to China even though the website said UK website. Quality of jumpers were absolutely atrocious, no labels although sold as cashmere, literally falling apart. Took over two weeks to arrive. Keep being fobbed off and don’t imagine I am going to see the £60 I paid. Avoid at all costs.

10 November 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam company based in China

This is a scam company based in China, they sell cheap tat and won’t accept returns unless you ship them to china at your own cost. They advertise cashmere items but this is a lie, avoid. They are also known as Carro Moda, Caromoda and other variants to move on from bad reviews

28 October 2024
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away, I wish I’d read the reviews first and so glad I bought this jumper for £26 because if I’d have paid full price for a “Cashmere jumper” (it looks nothing like the advertised picture) I’d be fuming, no labels, 100% not cashmere, absolute rip off, these websites shouldn’t be allowed to sell anything. 🤢🤮 P.S they also go by Carro Moda, Carla Moda, Carromoda.nl and Carromoda.co.uk and any other names similar to these….absolute scam artists

7 November 2024
Unprompted review
Rated 1 out of 5 stars

DON’T BUY FROM HERE

I would give zero stars if it was an option. Please do not purchase from this shop. Not only did my item arrived nearly a month after I bought it but it was not the right size, had no tags on and was not the colours depicted on the website. When I asked for a refund I was told I had to pay the cost and it is international shipping fees so would cost me up to £20 to return. TERRIBLE shop, don’t buy anything!

6 November 2024
Unprompted review
Rated 1 out of 5 stars

Awful!

Awful!
Substandard items - definitely not cashmere!
Refund policy not adhered to.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking !!!!

Absolutely shocking !!!!! Do not buy from this site !!! Taken my money but delivery!! What a fool I’ve been. Please please don’t fall for this like me. Should never be allowed.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Stay right away for this comany they…

Stay right away for this comany they take your money and u get nothing Placed an order over 2 week ago still no parcel, tried 2 canel but no go dispite numerous email and a lot of excuses STAY AWAY, I give them o

27 October 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD - STAY AWAY!!

I ordered Schimmel Remover Gel on 28th Jan 2024. It is still not delivered despite I also received a (not functional) tracking link medio February. Carro Moda answered my first mail, asking me to be patient. No reply to my emails after this. I consider the money lost. It is definitely a FRAUD. STAY AWAY!!!!

28 April 2024
Unprompted review
Show reviews in all languages. (338 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look