Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more
Company replied
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Review summary
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I bought Lara Mocha Dressing Table with Eden Light and boucle stool. All of them look gorgeous, their quality are extremely high and delivery was super fast. Customer care is quick to respond. Highly... See more
Company replied
The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more
Company replied
We ordered a white dressing table and stool. Ordering was easy and delivery was quick. We did have a small issue with the desk which was dealt with quickly by Shirley and a replacement was sent to... See more
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Company details
Written by the company
We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!
Contact info
Unit A13, Eagley House, Deakins Business Park, Blackburn Road, Egerton , BL7 9RP, Manchester, United Kingdom
- hello@carmehome.com
- carmehome.com
4.1
Great
669 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great customer care/service
I had a big g problem with delivery, carme customer team were able to sort straight away and offer alternatives to get the parcel to me for a special day which was amazing. Great customer service!
Only thing I would recommend would be to change delivery service as Royal Mail for big parcels aren’t very good for my area.
22 October 2025
Unprompted review
Reply from CARME HOME
Hello Tina,
We are so glad to know you love our dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Good customer service
Excellent customer service, ordered a mirror, came on time but mirror got damaged while in the courier, emailed Carme Home they were very helpful and polite asked for pictures and sent me another one next day delivery. Definitely will use them again.
22 October 2025
Unprompted review
Reply from CARME HOME
Hello Jazz,
We are so glad to know you love our Knightsbridge Silver Rectangle Wall Mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Absolutely love my new dressing table
Absolutely love my new dressing table, mirror & chair. From ordering to delivery was only 3 days so very quick there was a slight problem with one of the dressing table legs but I emailed in and received a response super quick from Amos and a new leg was ordered and delivered within 48 hours literally perfect customer service! Would I buy from here again? In a heartbeat! 😉 cannot wait to see it all in place when our bedroom is finished.
23 October 2025
Unprompted review
Reply from CARME HOME
Hello Vicki,
We are so glad to know you love our Laguna dressing table, Lottie stool and Riley LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Beautiful dresser love it
Beautiful dresser love it. Delivered very quick and well packaged was worried with it being mirrored glass. Fits the space better than expected. Footstool is a bonus too with added storage. Very pleased would definitely order items again.
19 October 2025
Reply from CARME HOME
Hello Catherine,
We are so glad to know you love our Laguna dressing table and Hailey stool. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Gorgeous Quality and super fast…
Gorgeous Quality and super fast delivery. Can tell this company really cares for its clients by the packaging, speed of delivery and the high quality products. Will order again
15 July 2025
Reply from CARME HOME
Hello Ali,
We are so glad to know you love our product. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Beautiful product. Prompt delivery
Mirror delivered quickly and was as advertised if not better.
18 October 2025
Reply from CARME HOME
Hello Caroline,
We are so glad to know you love our Zara LED mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Excellent Service
Delivery of items arrived the next day even with standard delivery. The parcels were packed brilliantly as I was a little worried as one of them was a large mirror. Highly recommend as items are well made.
15 October 2025
Reply from CARME HOME
Hello Tracy,
We are so glad to know you love our Gabriella black dressing table & stool with Riley LED mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Really good customer service
Really good customer service - makes a nice, refreshing change! Thank you
22 September 2025
Unprompted review
Reply from CARME HOME
Hello Hayley,
We are so glad to know you love our product. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Lovely mirror
Lovely mirror, very stylish. Very impressive delivery time, literally turned up the next day. Excellent service.
7 October 2025
Reply from CARME HOME
Hello Paula,
We are so glad to know you love our Evie Medium LED mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Fantastic quick service
6 October 2025
Reply from CARME HOME
Hello Maggie,
We are so glad to know you love our Elsie large LED mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Beautiful products
Beautiful products, initially concerned about ordering online without seeing the actual items in a showroom, but read all descriptions and looked at all images before ordering. I have the Elsie mirror and Imogen dressing table now and just waiting to put them in my revamped bedroom. Both really good quality.
Dressing table really substantial, all we had to do was attach the legs. Delivery was quick and with no problems. Would definitely order from Carme again.
1 October 2025
Reply from CARME HOME
Hello Paula,
We are so glad to know you love our Elsie large LED mirror and Imogen dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Great product and swift delivery
Ordered two large LED vanity/Hollywood mirrors. They are so gorgeous, slick design and great lighting, look beautiful on our dressers.
Came next day, well packaged and undamaged.
Would recommend this company!
24 September 2025
Reply from CARME HOME
Hello Jenny,
We are so glad to know you love our Lillia large LED mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Reply from CARME HOME
Hello Emma,
We are so glad to know you love our Hailey Stool. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Outstanding Customer Service
I bought a vanity table, mirror and stool set, all of which seem good quality, were simple to assemble and with which my daughter is delighted.
There was an issue with the stool and I emailed Carma Customer Services at 8.15 pm and received a full response and details of proposed remedial action in under ten hours, which I considered to be outstanding.
30 September 2025
Reply from CARME HOME
Hello Stuart,
We are so glad to know you love our Taylor dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
So happy
Was a bit apprehensive to order as I had seen a mix of reviews but decided to go ahead anyway as I loved the look of the dresser. Dresser, stool and mirror came and are all absolutely gorgeous couldn’t fault at all delivered within 2 days. Would highly recommend
29 September 2025
Reply from CARME HOME
Hello Lizzie,
We are so glad to know you love our Romy Combo set. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Mirror not as expected
Mirror not as expected, I had high hopes for this mirror but to my disappointment when it arrived I noticed the base had a few scratches on and the mirror had a small scratch.
Also the light is not bright at all.
Returning it has been easy and customer service has been good.
I’m just waiting on a refund.
11 September 2025
Unprompted review
Reply from CARME HOME
Hi Stef,
Sorry to hear you are not satisfied with your purchase. Thank you for your kind comment on our customer service, we aim to provide the best service to our customer.
Your return is on the way back. Once delivery confirm, we will process the refund accordingly.
Best Regards,
CARME HOME
Service was great, silly flaw was disappointing
Delivery was really quick. The packaging was really secure. Product is lovely. However one of the adjustable feet was broken so couldn’t adjust the height. I therefore had to completely remove all the adjustable feet and break off the broken part of the faulty foot in order for the unit to sit lower rather than higher.
I knocked off 1 star as considering the price it was disappointing to experience a flaw in something so basic.
7 September 2025
Reply from CARME HOME
Hello Debbie,
We are glad to know you love the Esme dressing table. We are sorry to know one adjustable feet missing. We will provide spare part replacement ship. Our customer service will contact you for replacement detail by email.
Best Regards
Carmehome
It’s ‘just’ ok but not like the photos on line
Unfortunately the quality doesn’t live up to the photos. Arrived damaged, chipped edging on the top & wrinkled velvet material. Also the stitching panels aren’t really stitching but imprinted velvet made to look like stitching. As such one of the drawers was without these imprints (very faint markings).
It’s ok for what I paid for it, I was given a £50 refund due to the issues. Even the mirror leans forward! Mass produced & cheaply made. What you see in the photos is AI generated (as I was told by customer services), so what you get sadly doesn’t match the stock images. I will keep it a couple of years & get something of better quality.
Delivery exceptionally fast, refund of £50 received promptly. Customer service on line was very prompt. Also easy to assemble. You can’t reach them on the telephone number on the card they send you with your items. It’s just a dead line.
26 August 2025
Reply from CARME HOME
Hello Joanne,
We apologise for the issue found on your order. Our customer service work most on email for it is easy to communicate with images or video sent before we can offer you the solution. We offer 24 hours to response so you don't have to worry.
Do you need further assistance, please feel free to contact us.
Best Regards,
CARME HOME
excellent delivery and customer…
excellent delivery and customer services from ordering to delivery - even when I had a slight issue with the product (which is beautiful) they sorted out the issue with speed and efficiency - highly recommend
28 August 2025
Unprompted review
Reply from CARME HOME
Hello Kelly,
We are so glad to know you love our product . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
MyMirror
Thank you so much for such a quick delivery
My new Mirror is absolutely Fantastic.
I really can't believe how Lovely it looks
I saw an advert online it said the price was £194
My husband said yes ok Order it, as I just got a new dressing table.
#OMG I couldn't believe it was £79.00
Love it...
11 August 2025
Reply from CARME HOME
Hello Lynn,
We are so glad to know you love our "MIA" LED Mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
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