Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more
Company replied
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Review summary
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Based on these reviews
Delivery was really quick. The packaging was really secure. Product is lovely. However one of the adjustable feet was broken so couldn’t adjust the height. I therefore had to completely remove all t... See more
Company replied
Love my dressing table, and even better to get a free mirror as I needed one. Delivery was faster than expected, and it came well packaged and with no issues. It was semi built so I only had to add th... See more
Company replied
The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more
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Company details
Written by the company
We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!
Contact info
Unit A13, Eagley House, Deakins Business Park, Blackburn Road, Egerton , BL7 9RP, Manchester, United Kingdom
- hello@carmehome.com
- carmehome.com
4.4
Excellent
613 reviews
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love my dressing table
Love my dressing table, and even better to get a free mirror as I needed one. Delivery was faster than expected, and it came well packaged and with no issues. It was semi built so I only had to add the legs, so I was set up very quickly. Absolutely lovely and would recommend!
17 April 2026
Reply from CARME HOME
Hi Kayleigh,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with Layla Mocha Table and Eden Gold LED mirror.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
I ordered a dressing table and tri fold…
I ordered a dressing table and tri fold mirror and the drawer for the dressing table did not arrive with it.
17 April 2026
Reply from CARME HOME
Hello Diana,
I am sorry for the missing part, as per email confirm, we are arranging the spare to ship this week. We would send over the replacement tracking once ready.
Sorry again for the inconvenience bring to you.
Best Regards,
CARME HOME
I purchased a table and mirror from…
I purchased a table and mirror from this company and unfortunately both items were disappointing. The table arrived with manufacturing faults, including incorrect or missing drilling in multiple areas, making it unusable as intended. The mirror also feels unstable and is not as expected in terms of quality.
I contacted customer service and while they did respond initially it has gone quiet - worryingly so
the proposed initial solution were not satisfactory for the issues experienced. I requested a full refund under my consumer rights due to the items being not of satisfactory quality and not as described.
At this stage, I am still waiting for a proper resolution, including refund and collection arrangements.
Overall, my experience has been frustrating, particularly given the time and effort needed to try and resolve what should have been a straightforward issue with faulty goods.
22 April 2026
Unprompted review
Reply from CARME HOME
HI Lee,
We are truly sorry to hear about your experience.
This is certainly not the standard we aim to deliver to our customers. We sincerely apologise that the items you received arrived in a condition that did not meet expectations. We understand how frustrating it must have been to receive products with visible damage and faults.
As per email confirmation, we are in the middle booking for the return collection for you. If you can confirm you available collection day back to us?
Please accept our sincere apologies again for the disappointment and inconvenience caused. If there is anything further we can assist you with, please do not hesitate to contact our customer service team directly.
Kind regards,
Carme Home
Reply from CARME HOME
Hi Gillian,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our product.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Quick and easy delivery in protective…
Quick and easy delivery in protective packaging. Mirror is very nice quality.
11 April 2026
Reply from CARME HOME
Hi Nelly,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our MIA LED Mirror Silver.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Horrible quality!
Horrible quality!!
The table stains easily
The mirror doesn’t stand up well
The stool was broken in less than a month.
1 May 2025
Unprompted review
Reply from CARME HOME
Hello,
I am sorry to hear you are not happy with your purchase. We unfortunately won't be able to identify your order, if you could make contact to our customer service at hello@carmehome.com via email? We will assistance you with the issues found.
Best Regards,
CARME HOME
Large Gold Dressing Table Mirror
Delivered as scheduled. Great product. Very happy with mirror, great size.
15 April 2026
Unprompted review
Reply from CARME HOME
Hi Louise,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Lillia Mirror Gold.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Great product with fast delivery
Great product with fast delivery
Highly recommend
1 April 2026
Unprompted review
Reply from CARME HOME
Hi Jane,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Maeva Bouclé Storage Stool .
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Quality not as expected for the price point
I like the mirror, however I was not blown away with the quality of the item on close inspection when I unpacked it for the price point. When I removed the board off the back (during set up) I noticed that it had several scuffs and dents in it. I also noticed a slight scuff on the paint on the mirror frame. I feel for the price point the item should be better quality and free of any defects. Also it initially came with a 2 pin plug but randomly several days later a three pin plug was delivered.
4 April 2026
Reply from CARME HOME
Hi Yaz,
Sorry for the confusion on the wrong EU plug shipped, after we found the error made, we then send over the correct UK plug to you so you can use the Mirror without issue.
Do you require further assistance, please feel free to contact our Customer Service at hello@carmehome.com via email?
Best Regards,
CARME HOME
Exceptional customer service
I can honestly say that I received exceptional customer service from CARME home. I would highly recommend purely on my experience. Thank you.
1 April 2026
Unprompted review
Reply from CARME HOME
Hi Mrs Leighton,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Evie Gold Makeup Mirror .
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Over the moon with my mirror but the…
Over the moon with my mirror but the Allen key that was supplied did not fit we had to use one of ours to tighten mirror up .
29 March 2026
Reply from CARME HOME
Hi Madeleine,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Elsie Mirror White.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Ordered the full length mirrored…
Ordered the full length mirrored jewellery furniture , unfortunately it came with mirror smashed. Emailed and Amos was very helpful and sent the relevant part out to us.
It's a lovely piece of furniture and happy with it.
All I suggest is put fragile tape around the box so the delivery people won't throw it around
Corrinne
2 April 2026
Unprompted review
Reply from CARME HOME
Hi Corrinne,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Nikita Standing Mirror Jewellery Cabinet
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Damaged dressing table
Damaged dressing table - arrived with marks and scratches. Still waiting to hear back from customer services. Awful .
1 April 2026
Unprompted review
Reply from CARME HOME
Hello Anisha,
As per email confirmation, your partial refund been procced now. Do you require further assistance, please feel free to contact our customer service.
Best Regards,
CARME HOME
Poorly designed furniture avoid
I ordered the Ivy silver mirrored dressing table, the Olivia silver velvet stool and the Lillia large LED makeup mirror. The furniture arrived promptly with no issues, and was well packaged.
The stool is lovely and comfortable with no issues. Unfortunately the dressing table looks beautiful but is really poorly designed. The mirror is ok.
The mirror light settings are great providing string natural looking light and it is a nice big mirror. I think it would look better in a teenager room than as part of a luxury adult furniture setting. The mirror base is not great. It looks cheap and is not heavy enough for the mirror so the mirror rocks a bit when I am sitting at the table, as the table itself is unstable too.
The dressing table I would not recommend. First, the drawers arrived with one broken crystal handle. When I wrote to customer services they proposed I could glue it back which I thought was outrageous (luxury furniture anyone?) and on my insistence they sent me a new handle.
Then, the front of the drawer broke a week later. The legs cannot be adjusted so the makeup table does not stand straight on my carpet. The drawers do not stay in place and given the slant of the furniture, they tend to open out on their own. At some point one drawer opened all the way and crashed into a lightweight metal chair I had in front of it and the front mirror panel cracked. I then realised the mirrored panels are very thin, have no edge protection and are not made of shatter-proof glass (there were tiny sharp shards embedded in my carpet, I was not impressed). I have other mirrored furniture that is much better designed.
This happened within a week of having the furniture and I asked for a replacement drawer, but customer services were argumentative and plain rude in their emails. They did offer a new drawer, which I appreciated, but they wanted to charge me over £30 for shipping me a new drawer. Given that this experience already taught me that the furniture is not well designed I didn't want to spend any more money on it!
17 January 2026
Reply from CARME HOME
Dear Liora,
Thank you for your feedback.
We’re sorry to hear that you remain dissatisfied. We would like to clarify that the initial issue with the handle was resolved promptly with a replacement. The later damage to the drawer was reported after use and, based on the information provided, appears more consistent with accidental damage rather than a product fault. At the time, we offered a fair solution in line with our policy, but did not hear back from you for over two months.
While we respect your experience, we do not believe this reflects a design or manufacturing issue, as our products are tested to meet expected standards.
Kind regards,
Customer Service Team
Carme Home
Mirror is as described and well made
Mirror is as described and well made - quick delivery.
1 April 2026
Reply from CARME HOME
Hi,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Eden Medium Gold Touch Sensor LED Makeup Mirror.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Dressing table
Arrived in great time. Well packaged and well made. My granddaughter just loves it 😍🥰
18 March 2026
Reply from CARME HOME
Hi,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Ruby Rozanna Hollywood Mirror Dressing Table Stool Set Grey.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
The product matches the description.
The product matches the description.
fast delivery
overall very good
20 March 2026
Reply from CARME HOME
Hi Dmitrii,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Ava White LED Makeup Mirror.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Brilliant customer service
Brilliant customer service, super speedy responses and went above and beyond - wonderful product as well
25 March 2026
Unprompted review
Reply from CARME HOME
Hi Katy,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Lillia Large Gold Frameless Touch Sensor LED Makeup Mirror.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Beautiful dressing table
Beautiful dressing table, chair and mirror exactly as it looks. Excellent quality and already recommended and had compliments.
16 March 2026
Unprompted review
Reply from CARME HOME
Hi Christina,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our BOU MACY TABLE & EVIE MIRROR & LOTTIE STOOL.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
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