CARME HOME Reviews 

669
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers had a great experience with this company. Consumers truly love the gorgeous designs, noting that the furniture looks fantastic and fits wonderfully in their bedrooms. Customers frequently praise the remarkably fast delivery times and the exceptionally helpful attitude of the support team when resolving queries. Buyers appreciate that assembly is usually simple, requiring just the straightforward attachment of legs and drawer handles. However, some customers also noted occasional issues with damaged items, minor paint flaws, or unexpected delivery delays. A few people also experienced frustrating setbacks and mentioned that certain parts arrived heavily scratched, dented, or entirely missing.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive quickly, look gorgeous, and are... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdy build, beautiful design,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that items arrived... See more

Customer service

Customers had positive experiences with customer service, frequently praising quick response times and... See more

Order

Clients share ambiguous opinions on order experiences with the company. While many reviewers praised quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more

Company replied

Rated 5 out of 5 stars

I bought Lara Mocha Dressing Table with Eden Light and boucle stool. All of them look gorgeous, their quality are extremely high and delivery was super fast. Customer care is quick to respond. Highly... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more

Company replied

Rated 5 out of 5 stars

We ordered a white dressing table and stool. Ordering was easy and delivery was quick. We did have a small issue with the desk which was dealt with quickly by Shirley and a replacement was sent to... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!


Contact info

4.1

Great

TrustScore 4 out of 5

669 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(669)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not value for money

I didn't feel there was a value for Monday at all. When you pay hundred pound for a mirror you ecpend hundred pound of quality and I would say the quality was more of 40/50 pounds the logo on the mirrors looks scuffed on the inside, the back of the mirror is made from a bit of card board and the paint work doesn't cover the corners very well. Such a shame as the style is lovely

3 August 2026
CARME HOME logo

Reply from CARME HOME

Hello Hannah,
I am sorry to hear you are not satisfied with your purchase. If you can send the issue direct to our customer service dept? Our team would assist you for the issue found.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

excellent service

excellent service , I had a problem with my plug which was my fault and customer services were fast at sorting the issue , kept me updated and the table stool and mirror are great quality, will order again

28 July 2026
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Reply from CARME HOME

Hello Lisa,

Thank you so much for your review. We’re delighted to hear the you love your Montana White Dressing Table with Velvet Padded Stool .

We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Rated 5 out of 5 stars

The dressing table I just got from…

The dressing table I just got from Carme Home is so elegant. The LED lighting adds an extra touch of elegance and makes it even more beautiful. Love it

3 August 2026
Unprompted review
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Reply from CARME HOME

Hello Bibi,

Thank you so much for your review. We’re delighted to hear the you love your Lara Mocha Dressing Table & Lillia LED Mirror.

We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Rated 5 out of 5 stars

Mirrors are beautiful and good quality…

Mirrors are beautiful and good quality and arrived quickly

24 July 2026
CARME HOME logo

Reply from CARME HOME

Hello Elaine,

Thank you so much for your review. We’re delighted to hear the you love your Belle Medium Black Frame Touch Sensor LED Makeup Mirror with Lights.

We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Rated 5 out of 5 stars

It was my great experience I got a…

It was my great experience I got a perfect order

21 July 2026
CARME HOME logo

Reply from CARME HOME

Hello Igra,

Thank you so much for your review. We’re delighted to hear the you love your Arianna Deluxe Grey Dressing Table with Hollywood Mirror Lights .

We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Rated 5 out of 5 stars

Delivery was prompt

Delivery was prompt
Product was good
I did expect better quality of the mirror for the price. The back is such cheap chipboard and flaky.
Looks great
Works great
Plug is 2 pin so useless for me. I arrived customer service and was advised a replacement would be sent but it’s the following week now and no plug!
I have since bought my own plug so no need to send it. Would have been nice to at least get the charger.
Chair is nice
Filling can be a little more thicker again for the price just that little extra would make it top notch. In pics they look fuller but not really and the stitching was wobbly in one side of the seat.
Thank you

30 June 2026
CARME HOME logo

Reply from CARME HOME

Hello Claire,

Thank you so much for your review. We’re delighted to hear the you love your Elsie White Makeup Mirror & Lottie Ivory Bouclé Stool .

We are very sorry to know the plug did not arrive. We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Rated 5 out of 5 stars

Product arrived quickly and although at…

Product arrived quickly and although at first I thought it wasn’t up to standard expected, customer service soon rectified the issue and I had assembled incorrectly.

29 June 2026
CARME HOME logo

Reply from CARME HOME

Hello Paula,

Thank you so much for your lovely review. We’re delighted to hear the you love your Elsie White Makeup Mirror .

We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Rated 5 out of 5 stars

Fits great into the space

Fits great into the space - easy to put together and solid

3 July 2026
CARME HOME logo

Reply from CARME HOME

Hello Michelle,

Thank you so much for your lovely review. We’re delighted to hear the you love your Ibiza Bohemia Baby Blue Velvet Dressing Table with LED Touch Sensor Mirror.

We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Rated 5 out of 5 stars

Ordered a mocha table and LED mirror

Ordered a mocha table and LED mirror, amazing / really quick delivery & the quality of the products is amazing I’d definitely order from Carme again and recommend the website to others. Had to use customer service for a discount code query and they replied within minutes. Amazing company

8 July 2026
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Sarah,

Thank you so much for your lovely review. We’re delighted to hear the you love your Lara Mocha Dressing Table With Eden LED Mirror!

We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Rated 5 out of 5 stars

Really pleased with the product and the…

Really pleased with the product and the customer service was second to none. Had a slight bit of damage to a drawer on my dressing table when it was delivered, so I emailed them and they replied within minutes! Arranged a replacement straight away. Excellent communication and quality item. Would highly recommend 👍🏻

23 June 2026
CARME HOME logo

Reply from CARME HOME

Hello Morgan,

Thank you so much for your lovely review. We’re delighted to hear the you love your Layla Mocha Dressing Table With Elsie LED Mirror!

We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Rated 1 out of 5 stars

Poor Quality and Damaged Dressing Table

The corner of the dressing table was damaged, and some of the paint had chipped off on the back. While assembling the legs and tightening the screws, I could hear the wood cracking. The edges of the drawers were also damaged and uneven. Overall, the quality was extremely poor, and I am very disappointed with this product.

19 June 2026
CARME HOME logo

Reply from CARME HOME

Hi Neda,

Sorry to hear the Layla table arrive damaged. Would you kindly send over more detail to our customer service so we can assist you on the follow up issue?

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Dressing table with mirror and chair.

Just had my bedroom dressing table, mirror and chair delivered from carme home, we could not be happier with the product and will be using carme interiors again for future purchases.

18 June 2026
CARME HOME logo

Reply from CARME HOME

Hello Richard,

Thank you so much for your lovely review. We’re delighted to hear the ordering process was smooth and that your Esme Dressing table with Elsie LED Mirror and Lottie Boucle Stool arrived safely and on time and even more pleased that you love how it looks!

We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Rated 1 out of 5 stars

Sophia dressing table arrived in…

Sophia dressing table arrived in distressed packing with labels that suggested parcel had been delivered and returned previously

Product inside was not packed properly and clearly damaged

Am now stuck at home 6 hours so far awaiting a collection sometime today to begin a returns process which may take a week

Communication is email with Carme and DHL no better in the logistics

Hope you’re products arrive conforming as otherwise it’s a dreadful experience

19 June 2026
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hi Stuart,

Well understand your frustration. I am really sorry to have all these inconvenience bring to you.

While the parcel is now collected success, our account dept would process the refund next Monday when they back to office.

Sorry again for all the trouble bring to you.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Brilliant fast service and item is…

Brilliant fast service and item is beautiful… really suits my hall and was easy to put together …

4 June 2026
CARME HOME logo

Reply from CARME HOME

Hi Louise,

Thank you so much for your 5-star review! We’re delighted to hear you love our Romy Mocha/Gold dressing table.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Rated 3 out of 5 stars

Not perfect but I’m very happy with the table

First dressing table arrived damaged so a second was sent out. That one also arrived damaged, same area with no damage to the outer packaging. I feel the quality checks prior to sending were to blame. I ended up keeping the first one with a £50 discount and touched up the damaged corner myself with a matching paint.
The table is beautiful and I’m very pleased with it now.

28 October 2025
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Reply from CARME HOME

Hello Gemma,

Glad to hear you love our Lara table & Elsie Mirror. I am sorry for the damage in transit happened and really appreciate your acceptance of partial refund to keep the product.

Do you require further assistance, please feel free to contact us.

Best Regards,
CARME HOME

Rated 4 out of 5 stars

Some minor defaults with my item but…

Some minor defaults with my item but swift response and sorting out from the team. Fab company and in love with my new items

4 June 2026
CARME HOME logo

Reply from CARME HOME

Hi Sophie,

Thank you so much for your 4-star review! We’re delighted to hear you love our Combo 3 ROMY Mocha & EVIE Gold Mirror& HATTIE Stool.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Rated 4 out of 5 stars

Dressing table

Quick delivery, lovely dressing table, very easy to assemble.
Only lost a star for poor customer service

7 June 2026
CARME HOME logo

Reply from CARME HOME

Hi Ru,

Thank you so much for your 4-star review! We’re delighted to hear you love our Combo 2 Layla Mocha & Elsie D55 Mirror.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Rated 5 out of 5 stars

Fabulous piece of furniture

Fabulous piece of furniture - would have been pleased, even if I paid full
Price - only had to fit legs and mirror! Excellent quality, sturdy and beautifully built!

6 June 2026
CARME HOME logo

Reply from CARME HOME

Hi Lynzi,

Thank you so much for your lovely 5-star review! We’re delighted to hear you love our Arianna Deluxe Grey Dressing Table with Hollywood Mirror Lights.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Rated 4 out of 5 stars

Received my dressing table

Received my dressing table, mirror and stool very quickly.
I was happy with the packaging. It was very easy to assemble. It all looks stunning and my daughter is very happy. Although a few minor scratches which I sent pictures of and the team responded
Immediately and refunded £40.
Good costumer service.
Thanks

10 June 2026
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hi Asma,

Thank you so much for your lovely 5-star review! We’re delighted to hear you love our Romy Mocha Bouclé Dressing Table with Hattie Bouclé Stool & Eden Medium LED Mirror.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Rated 1 out of 5 stars

The photos on the website are not what…

The photos on the website are not what we recieved, nothing high quality about these, shockingly built. Item sent back after waiting 13 plus days for them to be back in touch with me.

Eventually they picked it up for a refund.

28 April 2026
CARME HOME logo

Reply from CARME HOME

Hello Zac,

As per our return policy, refund would be processed within 7 working days from return. After checked, the parcel was returned to our warehouse on May 15 and your refund was held on May 21 in our system. If there is any delay from your bank would be out of our control. Hope you can understand.

Best Regards,
CARME HOME

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