Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more
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We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!
Unit A13, Eagley House, Deakins Business Park, Blackburn Road, Egerton , BL7 9RP, Manchester, United Kingdom
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I didn't feel there was a value for Monday at all. When you pay hundred pound for a mirror you ecpend hundred pound of quality and I would say the quality was more of 40/50 pounds the logo on the mirrors looks scuffed on the inside, the back of the mirror is made from a bit of card board and the paint work doesn't cover the corners very well. Such a shame as the style is lovely

Reply from CARME HOME
excellent service , I had a problem with my plug which was my fault and customer services were fast at sorting the issue , kept me updated and the table stool and mirror are great quality, will order again

Reply from CARME HOME
The dressing table I just got from Carme Home is so elegant. The LED lighting adds an extra touch of elegance and makes it even more beautiful. Love it

Reply from CARME HOME
Mirrors are beautiful and good quality and arrived quickly

Reply from CARME HOME

Reply from CARME HOME
Delivery was prompt
Product was good
I did expect better quality of the mirror for the price. The back is such cheap chipboard and flaky.
Looks great
Works great
Plug is 2 pin so useless for me. I arrived customer service and was advised a replacement would be sent but it’s the following week now and no plug!
I have since bought my own plug so no need to send it. Would have been nice to at least get the charger.
Chair is nice
Filling can be a little more thicker again for the price just that little extra would make it top notch. In pics they look fuller but not really and the stitching was wobbly in one side of the seat.
Thank you

Reply from CARME HOME
Product arrived quickly and although at first I thought it wasn’t up to standard expected, customer service soon rectified the issue and I had assembled incorrectly.

Reply from CARME HOME

Reply from CARME HOME
Ordered a mocha table and LED mirror, amazing / really quick delivery & the quality of the products is amazing I’d definitely order from Carme again and recommend the website to others. Had to use customer service for a discount code query and they replied within minutes. Amazing company

Reply from CARME HOME
Really pleased with the product and the customer service was second to none. Had a slight bit of damage to a drawer on my dressing table when it was delivered, so I emailed them and they replied within minutes! Arranged a replacement straight away. Excellent communication and quality item. Would highly recommend 👍🏻

Reply from CARME HOME
The corner of the dressing table was damaged, and some of the paint had chipped off on the back. While assembling the legs and tightening the screws, I could hear the wood cracking. The edges of the drawers were also damaged and uneven. Overall, the quality was extremely poor, and I am very disappointed with this product.

Reply from CARME HOME
Just had my bedroom dressing table, mirror and chair delivered from carme home, we could not be happier with the product and will be using carme interiors again for future purchases.

Reply from CARME HOME
Sophia dressing table arrived in distressed packing with labels that suggested parcel had been delivered and returned previously
Product inside was not packed properly and clearly damaged
Am now stuck at home 6 hours so far awaiting a collection sometime today to begin a returns process which may take a week
Communication is email with Carme and DHL no better in the logistics
Hope you’re products arrive conforming as otherwise it’s a dreadful experience

Reply from CARME HOME
Brilliant fast service and item is beautiful… really suits my hall and was easy to put together …

Reply from CARME HOME
First dressing table arrived damaged so a second was sent out. That one also arrived damaged, same area with no damage to the outer packaging. I feel the quality checks prior to sending were to blame. I ended up keeping the first one with a £50 discount and touched up the damaged corner myself with a matching paint.
The table is beautiful and I’m very pleased with it now.

Reply from CARME HOME
Some minor defaults with my item but swift response and sorting out from the team. Fab company and in love with my new items

Reply from CARME HOME
Quick delivery, lovely dressing table, very easy to assemble.
Only lost a star for poor customer service

Reply from CARME HOME
Fabulous piece of furniture - would have been pleased, even if I paid full
Price - only had to fit legs and mirror! Excellent quality, sturdy and beautifully built!

Reply from CARME HOME
Received my dressing table, mirror and stool very quickly.
I was happy with the packaging. It was very easy to assemble. It all looks stunning and my daughter is very happy. Although a few minor scratches which I sent pictures of and the team responded
Immediately and refunded £40.
Good costumer service.
Thanks

Reply from CARME HOME
The photos on the website are not what we recieved, nothing high quality about these, shockingly built. Item sent back after waiting 13 plus days for them to be back in touch with me.
Eventually they picked it up for a refund.

Reply from CARME HOME
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