Used eversure car hire excess insurance for about 8 to 10 years now and rent several cars a year. I've had to make claims 3 times (ranging from 200 to 1200 euros) for damages, each time the response a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We’ve used Eversure for a number of years for our hire car excess insurance. We found them to be competitively priced, clear on what is covered and very helpful and responsive if you need to use their... See more
Company replied
Website is simple, clear and fast; I can’t suggest any improvement to the process. When I needed to claim on a previous trip Eversure’s online process was responsive and helpful and I quickly receiv... See more
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Highly recommend this company. Unfortunately I had damage to a rental car. The whole process took less than 2 weeks to get sorted. I was then expecting my insurance to go sky high but there was a very... See more
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Company details
About Eversure Car Hire Excess Insurance
Written by the company
When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.
With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.
Contact info
Bury Street 1-3, GU2 4AW, Guildford, United Kingdom
- carhireexcess.eversure.com
Eversure Car Hire Excess Insurance
4.7
Excellent
1K reviews
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Reply from Eversure Car Hire Excess Insurance
Hi,
We're so pleased you found Eversure simple and quick to use, and our policies great value. Thank you for your feedback!
Kind regards,
Anna
Easy process to set up insurance
Easy process to set up insurance, good price.
Yet to need to make a claim so no experience of this element.
8 May 2026
Reply from Eversure Car Hire Excess Insurance
Hi Paul,
We're glad to hear setting up your car hire excess insurance was easy and affordable. If you do need to claim, our team will be here to help.
Kind regards,
Anna
Great service, clear and straightforward
Great service - the cover and related terms and conditions were very clear and it was simple and straightforward to get the product I needed at a really good price. Nice to have peace of mind for my holiday.
9 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Richard,
We're so pleased to hear you found our website clear and straightforward, and that you got a great price. Thank you for your feedback!
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi,
We're happy to hear you found our website easy to navigate and our insurance a great value. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Danilo,
We are so glad you had a great experience with us!
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Karen,
We're so glad you found our website easy to use! Thanks for your review.
Kind regards,
Anna
Straighforward and easy to use site
8 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Pat,
We're glad you found the Eversure website straightforward and easy to use. Thank you for your positive feedback!
Kind regards,
Anna
Pricy, shame I didn’t shop around …
Easy to buy and straight forward transaction, I always use Eversure so didn’t look around, so I was was very disappointed to find the same policy cheaper on many other sites
6 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Paul,
Thank you for your feedback and for continuing to choose Eversure. It’s great to hear the process was simple and straightforward.
We’re sorry to hear you were disappointed after finding lower prices elsewhere. We understand how important value for money is, and we’re always reviewing our pricing to remain as competitive as possible.
Kind regards,
Anna
Car hire excess insurance
When looking online, the explanation of what was included, or not included, in the car hire excess cover, it was easy to follow and understand. Much cheaper than other quotes and has saved me at least £180 from taking out the cover at the car hire kiosk at the airport.
6 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Lynn,
We're so pleased to hear you found our car hire excess cover easy to understand and that it offered such great value, saving you money! Thank you for your positive feedback.
Kind regards,
Anna
Thankfully not yet needed
Thankfully not yet needed, but the costs and coverage offered were market leading
3 April 2026
Reply from Eversure Car Hire Excess Insurance
Hi Paul,
Thank you for your review – we’re pleased to hear you found our cover and pricing to be so competitive.
It’s great to know you feel confident in the level of protection, even if you haven’t needed to use it yet. If you do need to make a claim, our team will be happy to help.
Kind regards,
Anna
Simple, cheap insurance protection
Simple, quick and easy and far cheaper than the rental companies
8 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Brian,
We're happy to hear you found the Eversure website simple, quick, easy, and our policies affordable. Thank you for your feedback!
Kind regards,
Anna
There are issues with the contact form
There are issues with the contact form. When you get to the drop down menu requesting why termination is requested, the drop down is not reachable. This then prevents submission of the form
8 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi,
Thank you for bringing this to our attention, and we’re sorry to hear you experienced an issue with the contact form.
We’ve checked this on our side and haven’t been able to replicate the problem, but we’ll continue to monitor it closely to ensure everything is working as it should.
Kind regards,
Anna
Easy to deal with and great value
8 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Stewart,
We're happy you found us easy to deal with and great value!
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Dave,
We're so glad you appreciate our team's approach and timeliness. Thank you for your kind words!
Kind regards,
Anna
Would be five stars but price hike…
Would be five stars but price hike without discount was high
5 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Derek,
We’re pleased to hear you chose to renew and were able to take advantage of a discounted price. We understand your comments around the standard renewal cost.
Kind regards,
Anna
Reasonable price,simple to enrol
4 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Huw,
We're delighted you found our pricing reasonable and taking out a policy simple. Thank you for your review.
Kind regards,
Anna
It was easy.
6 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Danny,
It's great to hear how easy you found taking out a car hire excess insurance policy with Eversure!
Kind regards,
Anna
Great cover for the price.
We renew our policy each year and the price is always great for the cover you get.
4 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Karl,
We’re delighted to have you as a returning customer and to hear that the cover continues to offer great value year after year. Thank you for taking the time to leave a review.
Kind regards,
Anna
Renewal at reasonable price automatic…
Renewal at reasonable price automatic preserving continuous cover
5 June 2026
Reply from Eversure Car Hire Excess Insurance
Hi Brian,
We’re pleased to hear you found the renewal process straightforward and competitively priced. It’s great to know the automatic renewal helped maintain your continuous cover without any hassle.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Les,
We're glad you found our service simple, quick, and affordable. Thank you for your positive feedback.
Kind regards,
Anna
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