CarFinanced  Reviews 

307
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated staff for being exceptionally helpful, patient, and incredibly knowledgeable throughout the entire purchasing journey. Consumers note that the overall service is consistently smooth, highly efficient, and remarkably stress-free from the very beginning. Many people also highlight the rapid response times and clear guidance, making every complex step very easy to understand. Some reviewers were not happy with communication delays, unexpected problems during approval, and serious concerns regarding vehicle condition. A few customers experienced frustrating setbacks and felt unsupported when trying to resolve these unexpected operational problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful and professional team members... See more

Service

Customers had positive experiences with service, describing it as excellent and efficient from start to... See more

Customer service

Consumers find customer service to be positive, highlighting simple application processes and fast responses.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the quick, smooth, and... See more

Response time

Users describe positive interactions with response time, highlighting fast answers and prompt action from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a lovely lady called Aliyah look after me throughout my purchasing a new car journey and she has been absolutely wonderful! Nothing was to much hassle, provided me with so much knowledge a... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of dealing with Humera, all i can say is what a Great Asset to the company she is! So helpful, respectful, patient and gave me great advice. She's been helping me with my purch... See more

Rated 5 out of 5 stars

Absolutely smooth and faster progress. Girl call Humera deen was so helpfull. Thank you once again humaera for handling my application and make my finance application so easy. Definitely gonna use the... See more

Rated 5 out of 5 stars

From start to finish they couldn’t help me and my husband enough, we didn’t have the best start with choosing an awful dealership but that was our fault. But humera couldn’t have helped me anymore she... See more


Company details

  1. Car Finance and Loan Company
  2. Finance Broker

Written by the company

At CarFinanced, we make car finance simple, clear, and stress free. Whether you have good credit, bad credit, or you’re self employed, we work hard to find a deal that suits your situation. We take the time to explain everything properly, keep you updated throughout, and make sure there are no surprises. Our goal is to help you get the car you want with a finance plan that actually works for you. Apply now in 60 seconds today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(307)

169 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super fast service

Super fast service, friendly and helpful. Everything finalised within 2 hours. Would 100% recommend

24 July 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your kind review! We really appreciate your support and are delighted to hear you had a great experience.

Rated 5 out of 5 stars

service good

service good, very detial to explain
and very nice people

23 July 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your kind review! We really appreciate your support and are delighted to hear you had a great experience. We look forward to helping you again in the future.

Rated 5 out of 5 stars

You will be surprised

I never thought i would get HP to buy a car, being a pensioner.
From the first phone contact with Aliyah all the way through to buying a car, I was helped through start to finish,
Even asking me if I was happy with my new vehicle,
Would recommend to anyone, even if you think you don't have a chance, just phone them up . Ask for Aliyah, and find the car of your dreams. 5* all the way.

9 July 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your lovely review!

Rated 5 out of 5 stars

Easy and friendly

Easy and friendly

16 July 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your review and for choosing us. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Really happy how Max took care of this…

Really happy how Max took care of this process, it was also a Saturday and he went above and beyond to get up the best deal. I was pretty nervos as I never had a car finance before but CarFinaced did a great job! Thanks Max

11 July 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for your excellent review. We sincerely appreciate your confidence in our service and are delighted we could meet your expectations. We look forward to welcoming you back in the future.

Rated 1 out of 5 stars

Was asked the same questions at least…

Was asked the same questions at least twice was told that my finance was approved when I got home with the car the dealership phoned to say that it had not been approved

4 July 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your feedback, and we're sorry to hear about your experience. We understand how frustrating this must have been. Unfortunately, finance approval is always subject to the lender's final checks, and in some cases a decision can change before the agreement is completed. We appreciate your comments regarding the repeated questions and will use your feedback to improve our process. If you'd like us to look into your application further, please don't hesitate to get in touch with our team.

Rated 5 out of 5 stars

Great Experience

Great Experience. No fault at all.

Aliyah at Carfinanced was great, from finding a car at my requested price range to going out and beyond to ensure the whole process was smooth and seemless.

2 July 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your wonderful review! We truly appreciate you taking the time to share your experience. It was a pleasure assisting you, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great chap

Great chap , very friendly , excellent service

4 July 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your review and for choosing us. We appreciate your support and look forward to serving you again.

Rated 1 out of 5 stars

Poor service....

27 June 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We take all feedback seriously and are always looking for ways to improve our service. If you're happy to get in touch with us directly, we'd appreciate the opportunity to understand what went wrong and see if there's anything we can do to help.

Rated 5 out of 5 stars

finance

the guys that were helping me were clear and straightforward and made it an easy process

23 June 2026
CarFinanced  logo

Reply from CarFinanced

Thank you so much for your 5 star review! We really appreciate your support and are delighted you had a great experience. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Good customer service

Smooth and friendly customer service

12 June 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your kind words and your 5 star rating. Customer satisfaction is our top priority, and we're delighted we could deliver a positive experience. We look forward to serving you again.

Rated 5 out of 5 stars

…Borrowing money !

Freddie the finance advisor was very helpful and explained every step of the way to us, He made the whole experience stress free and easy .

11 June 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your wonderful feedback. We work hard to provide the best possible service, so it's fantastic to know we met your expectations.

Rated 5 out of 5 stars

Helpful and considerate dealing

Your time and patience shown throughout this procedure although not complicated it was thorough thank you

10 June 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your support and for leaving such a lovely review. It means so much to everyone on our team. We hope to have the opportunity to help you again in the future.

Rated 5 out of 5 stars

It was my first time with them but yeah…

It was my first time with them but yeah the service was really great and I really appreciate your help

10 June 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for the 5 stars! We truly appreciate your support and are so pleased you had a great experience. See you again soon!

Rated 5 out of 5 stars

Freddie was very helpful.

Freddie was very helpful.
Great chap 👍

5 June 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for the amazing review! We're so pleased to hear you had a great experience. Your support means a lot to us, and we can't wait to help you again.

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