CarFinanced  Reviews 

307
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable throughout the entire purchasing journey, ensuring complete guidance for every buyer. People consistently highlight the remarkably smooth, fast, and transparent service that makes securing car financing entirely stress-free and straightforward from start to finish. Some reviewers were not happy with occasional communication gaps, minor collection delays, or mixed updates regarding their final financing status. Buyers noted specific instances where they lacked timely responses or experienced brief confusion regarding whether their vehicle financing applications had been officially approved.

What people talk about most

Staff

People report positive experiences with staff, highlighting dedicated support and professional guidance... See more

Service

Customers consistently note positive experiences with service, highlighting fast, efficient, and professional... See more

Customer service

Consumers find customer service to be positive, frequently highlighting fast responses and supportive... See more

User experience

Customers felt high satisfaction regarding user experience, highlighting an overall smooth, quick, and... See more

Response time

Reviewers highlight high satisfaction regarding response time, often praising prompt action and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a lovely lady called Aliyah look after me throughout my purchasing a new car journey and she has been absolutely wonderful! Nothing was to much hassle, provided me with so much knowledge a... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of dealing with Humera, all i can say is what a Great Asset to the company she is! So helpful, respectful, patient and gave me great advice. She's been helping me with my purch... See more

Rated 5 out of 5 stars

If you want fast and reliable customer service, get your financing done with Car Financed. Trust me; you’ll be glad you did. Adam understands what you need and always has solutions ready. With Car Fi... See more

Rated 5 out of 5 stars

Absolutely smooth and faster progress. Girl call Humera deen was so helpfull. Thank you once again humaera for handling my application and make my finance application so easy. Definitely gonna use the... See more


Company details

  1. Car Finance and Loan Company
  2. Finance Broker

Written by the company

At CarFinanced, we make car finance simple, clear, and stress free. Whether you have good credit, bad credit, or you’re self employed, we work hard to find a deal that suits your situation. We take the time to explain everything properly, keep you updated throughout, and make sure there are no surprises. Our goal is to help you get the car you want with a finance plan that actually works for you. Apply now in 60 seconds today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

307 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(307)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow what an experience!

Wow what an experience! I was so nervous about financing a car especially for the very first time! But Aliyah has been fantastic! She went through every detail with me and made sure that it was what I wanted to do, no pressure and no rush! She was brilliant 🤩 definitely recommend

23 March 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Aliyah

Aliyah was fantastic I can’t thank her enough even after I started to have doubt about the processes she made me feel comfortable and explained everything again and again and offered secure sites to send my personal details too, great service, as I have worked in customer service for over 20 years Aliyah is an asset to your company

25 February 2026
Unprompted review
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Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Aliyah from Carfinanced has been very…

Aliyah from Carfinanced has been very helpful all the way with advice and also keeping me updated. Everything was made quite clear and process very smooth. Every question I had clearly answered and also the willingness to go a step further to help. I was also impressed with the broad knowledge Aliyah has with the help she has been giving in sourcing out the right and cheaper option of car finance. I would recommend CarFinanced to any one wanting to purchase a car and needing financial assistance.

17 March 2026
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Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Kind and accommodating

Helpful fella. Kind and patient and detailed with his information

14 March 2026
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Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Adam was an wonderful person who helped…

Adam was an wonderful person who helped me from the beginning till the end . Great communication even he tried his best to explain me some thing that I couldn't understand . He was very patient and did everything very fast . Thank you

13 March 2026
Unprompted review
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Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Great communication

Great communication. Aliyah was wonderful. She found the perfect car for me and helped me every step of the way.

12 March 2026
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Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 1 out of 5 stars

I have never experienced so much mucking about

I have never experienced so much faffing around and information requests for borrowing a relatively small amount of under 4K. I nearly cancelled but the Manager dealing with it was seriously professional and empathic and it eventually went through, long AFTER the finance company who I have used for years with zero problems released the funds. I have an good credit report with zero problems all my adult life. I am 74 now so this companies behaviour came as a genuine shock.

6 March 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for your feedback, and we’re sorry to hear about your experience.

We completely understand how frustrating the process must have felt, especially given your strong credit history and previous smooth experiences elsewhere. While we aim to make things as straightforward as possible, there are occasions where additional checks are required by lenders, even for smaller amounts, and we appreciate that this can feel excessive.

That said, we’re really pleased to hear that the Manager supporting your application was able to provide a professional and empathetic service and help see things through to completion.

Your feedback is genuinely valuable and will be used to review how we can make our processes clearer and more efficient, particularly for customers in similar situations.

Thank you again for your patience, and we truly appreciate you choosing us.

Rated 5 out of 5 stars

Amazing

The experience was excellent. Everything went smoothly, the process was clear, and the staff were helpful throughout. I’m very satisfied with how easy and efficient the whole experience was. Thank you!

1 March 2026
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Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, very responsive, quality service all round five stars well done

24 February 2026
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Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Absolutely brilliant company Adam has…

Absolutely brilliant company Adam has helped so much he has been brilliant and deserve a bonus thank you so much

24 February 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Sylvia was amazing start to finish so…

Sylvia was amazing start to finish so helpful with my mum as she didn’t understand to much but she was great with everything can’t thank her enough 5 star reviews 🫶🏽⭐️⭐️⭐️⭐️⭐️

23 February 2026
Unprompted review
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Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, highly recommend

23 February 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

hassle-free experience!

Absolutely fantastic experience from start to finish. The whole car finance application process was incredibly easy, quick, and stress-free. Everything was explained clearly, and the support throughout was excellent. Definitely one of the smoothest and most straightforward finance applications I’ve ever completed. Highly recommend to anyone looking for a hassle-free experience! Thank you Sylvia

21 February 2026
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Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

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