Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't u... See more
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The customer service representative who contacted me was rude, abrupt, and not helpful. When I called back to request he send me a receipt for an additional charge he had made to my credit card he ex... See more
Company replied
We ordered a bath chair commode for my bedridden mother on Wednesday 12-28. We were assured they would rush the request to the "warehouse" and it would be shipped via FedEx on thursday, maybe friday... See more
I decided to return an item un-opened. Your company returns takes 25% off the original purchase price. This is the last time I use your system. From now on only Amazon.com.
Company details
Information provided by various external sources
Our value is our knowledge. While our products are available across the web, hands on advice, knowledge and personal assistance are not. Our real success comes from helping people attain the lifestyle they aspire to. Focusing on people first assures us success in business, at home, and in our community.
Contact info
11807 Allisonville Road, Suite 161, 46038, Fishers, IN
- 800-413-3302
- Customerservice@careprodx.com
- careprodx.com
Hasn’t replied to negative reviews
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Be careful of chair tipping forward when assembled at it's highest height!!!
The chair is durable and does come with variable height options.
BUT be careful if person in chair leans too far forward as the chair
tips quite easily!! I'm npt sure of the tipping point at the lower height options. It does have tip bars to catch chair if tipped back too far.
Great experience
Customer service was very helpful. Delivery time was quick.
The chair is very useful. Great product. Pricing for the chair was the cheapest I could find.
Great Service Great Product!
Great price, good communication about delivery, very good service.
Excellent service from start to finish!
Great Product
I bought EZee Regular Size Shower Commode for my mom. I went through many websites looking and finally came to CareProdx.com and saw the most ideal shower chair at a reasonable price. I was impressed that all the parts are sturdy and not too heavy. It was relatively easy to put together when it arrived. The wheels are large enough to move freely about and the locking devices are very sturdy also. It's easy to maintain and really no fuss.
I cannot find a better shower chair than this one.
Great company to do business with
I had a problem with a product defect right out of box. I called, and talked to Jeff T, he worked on getting me a new product. The company sent out me a new one right away, no questions asked. That's probably why they have an A+ with the BBB.
Very Pleased
I am very pleased with my order it came so quick it works so good it's everything you said it was I will definitely be coming back and I will tell my family and friends about you guys. Thanks for the Pleasant experience.
Return Policy, be aware of it before ordering.
Ordered the automatic door opener wireless conversion kit for a door opener that I had installed. Well it turned out by the time I received the kit the door opener (From a different company) was no longer going to work properly, so checking to return the kit it appears almost half of what I paid (40%) will be charged for something which I have not even opened the box yet. Ten or twenty percent might be acceptable, that is not. Had I noticed that hidden thing I probably would not have ordered the kit. I am sure they are good products, just not sure that it should be so costly to return an unneeded product when many companies will accept them for free.

Reply from CareProdx.com
Has made a huge difference in my Dad's life.
My Dad just moved to assisted living and this chair will help him maintain some independence and extend the quality of his life.
Swivel bath/shower chair
Worth every penny! Fits perfect with our set up.
order
It was very easy to find the right product for me and to order it. The shipment came on time
Exactly as expected
The chair is sturdy, comfortable and seems to be a good value for the price.
Great Customer Service Best Pricing
Very knowledgeable staff. They also have the best pricing. I searched high and low and CarePrdox.com is simply the all round best. Thanks very much.
Fast, good follow up to make sure sent correct item
Appreciated the phone call to make sure they sent the correct item. Got here much quicker than I thought it would.
New to Product and Need
Arrived on time - easy to assemble - easy to use.
fast and easy!
Knowledgeable representatives and very nice. Thank you!
Good product
Good product and service. Order arrived in excellent condition. There was one piece of the order missing but they are taking care of that.
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