The customer service was great wasn’t pushy Nick the guy I saw was amazing . Went out of his way to help me great company and really nice selection of cars to choose from at reasonable prices ,would h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We love our new Scooter!! We picked this particular one for a semi disabled woman for which she can now move around, and feel like she's part of something. We had to charge it for the first time last... See more
Got a new scooter and was not working properly. After several calls to my care motion rep. and then him calling the manufacturer, and replacing almost the whole scooter drive and elec. system I am h... See more
I really enjoyed the website setup, being able to see technical specs and other details to make the right choice. With that information, I was able to check with our local public transit, my work, loc... See more
Company details
Information provided by various external sources
Manual and Power Wheelchairs, Scooters, Lift Chairs, Vehicle Lifts and Walkers! No Sales Tax, Free Shipping and a 30-day money-back guarantee.
Contact info
3500 Lorain Ave, 44113, Cleveland
- 1-800-764-1553
- hello@caremotion.com
- caremotion.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love my ride it helps me to get…
I love my ride it helps me to get around my husband and i both have one and we love them thank you barbara
This has been a perfect purchase for my…
This has been a perfect purchase for my wife's needs.Great price and affordable financing. We would recommend Care Motion to anyone who is looking for this or any product that gives greater mobility to patients.
I am so happy that I bought my scooter…
I am so happy that I bought my scooter from your company! Excellent service and communication thru the process. Great selection !
Terrible experience
Terrible experience. Did not get white glove service I paid for. Item sent by ups instead of by truck with advance notice of delivery and tech to put it together etc
Made Emily person who works for you and asked her to have item Ickes u and money refunded and she agreed but I still have them boxed item. No hint of when it will go back and no money refunded
If there is something anyone else can do to expedite this. I would appreciate it. I will never make this type of purchase again. Very poor customer service
Thank you
Sue Boddie
The service was perfect
The service was perfect. I purchased my lift chair and it was delivered within 2 weeks. Other places told me it would take at least 4-6 weeks.
They were late shipping my scooter due…
They were late shipping my scooter due to a mistake on their part but after correcting their mistakes we received the scooter and pleased so far
I was very happy with the service and…
I was very happy with the service and the price. I would recommend them
Great products friendly care and super…
Great products friendly care and super support team on how to put it together
It was just like your advertisement
It was just like your advertisement. Happy with it so far
I love my scooter
I am not happy with the customer…
I am not happy with the customer service right now because they should have told me that it may take longer for me to receive my scooter. All I was told it was on back order for 2 to 3 weeks.
I love my new scooter I
I love my new scooter I know I can get around to places and not have to worry about walking and it was a great price and I hope I get to enjoy the summer now
I will not recamend you
I will not recamend you. Service after deliver was very bad. Had to go directly to Solax to get my questions and services.
PERFECT FOR DISABLED PEOPLE THAT'S ON…
PERFECT FOR DISABLED PEOPLE THAT'S ON THE GO ALL THE TIME HAVING TROUBLE WITH HOW THE THROTLE OPERATES DISABLED IN MY RIGHT HAND AND I HAVE BEEN TRYING TO COME UP WITH SOMETHING THAT WOULD SOLVE THAT CONCERN
Great Experience!
They were great to deal with over the phone ordered a go go sport and had it in a week! Total recommend this company!!
Very pleased
Very pleased, my son finally has some independence, the service was great, called on phone, prompt service, the product is excellent, would definitely recommend.
Bought it for my mom and she loves it..
Was well pleased with the human who…
Was well pleased with the human who helped me on the phone get the right equipment.
So far I am also well pleased with the scooter, how easy to operate and the range it goes on a charge. Over all my experience couldn’t have been any better!
We love our new Scooter!
We love our new Scooter!! We picked this particular one for a semi disabled woman for which she can now move around, and feel like she's part of something. We had to charge it for the first time last week, was simple and very convenient. She loves this scooter so much, I'm going to install a hitch to the car, buy a side mount trailer so we can take the scooter where ever we go. This is a fantastic piece of equipment, extremely well built and will last forever! Thank you so much for helping us during the ordering process, and the continued support you offer your customers. We LOVE IT!!
EXCELLENT SCOOTER
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








