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Careington International Corporation Reviews 

773
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the highly affordable dental savings plans and the excellent promotional discounts that make managing routine dental care expenses much easier. Consumers frequently mention that the digital platform is very simple to navigate when searching for participating providers, comparing plan options, and safely completing online purchases. However, some customers also noted issues with customer service, mentioning that certain support teams were unhelpful, unresponsive to inquiries, and unable to assist with technical questions. A few consumers also experienced occasional frustrations trying to complete transactions smoothly or finding completely updated provider lists across multiple systems.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting clear information, simple enrollment,... See more

Website

Customers had ambiguous experiences with the website, frequently praising how easy it was to navigate... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided... See more

Price

Reviewers express mixed feelings regarding pricing, with some consumers reporting great savings and... See more

Discount

Clients share positive opinions on discount offerings, frequently highlighting substantial savings, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The initial selection and inquiry of "careington.com" is somewhat confusing due to like names and services by brokers. Also, info from my dental provider was a little help, but still requested additio... See more

Company replied

Rated 4 out of 5 stars

I used the Careington 500 dental discount plan for many years. The savings are outstanding, and just one dental visit can easily pay for the entire year of membership. Customer service is also very go... See more

Company replied

Rated 4 out of 5 stars

Updated: they got me the number later that day and followed up a few times. thanks again for catching onto the problem I ran into. The main thing would be to communicate how long it takes to use it i... See more

Company replied

Rated 4 out of 5 stars

It was easy to sign up and as far as I can tell the conditions and the amount of discounts for dental, vision and hearing care were clear.

Company replied


Company details

  1. Dental Insurance Agency

About Careington International Corporation

Written by the company

Benefits for a Better Life

Careington International Corporation has been a leader in the health and wellness benefits space for more than 45 years. Today Careington and affiliate companies provide over 50 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted.

Official Careington Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.

Try it for 30 days!

Your satisfaction is important to us!

Not everything you expected? If you cancel your Careington membership within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.

Contact info

Careington Dental Savings Plans

Click now to view our latest offers and promotions. Sign up and save!

4.1

Great

TrustScore 4 out of 5

773 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(773)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was great !

20 April 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hi, this is Meghan from Careington. Thank you for the amazing review! We share your enthusiasm for our plans and think they're great too. Have an amazing day!

Rated 4 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Meghan from Careington. Thank you for the great review! We are so happy to hear you found our enrollment process easy and affordable. Have a great day!

Rated 5 out of 5 stars

So easy to enroll

So easy to enroll. Only a few questions.

16 April 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hi Diana, thank you for the great review! We work hard to create a seamless enrollment process and we are happy to hear about how easy it was for you to sign-up. Have a great day!

Rated 3 out of 5 stars

I haven't used it yet and you want me…

I have to edit my review because annoying pop up to review has stopped ( probably because you force me to review before I even get to use my purchase) once I actually get to use the plan and it gives me the discounts I paid for then I will update my review again.

14 April 2026
Careington International Corporation logo

Reply from Careington International Corporation

Thank you for taking the time to leave a review, Matthew. We always appreciate feedback just like yours to improve the user experience, especially around our emails and account access. We value your feedback as a member and are looking into our review request cadence. If you need any assistance with your account, we've got a great Customer Care team ready to take your call or email at (800) 441-0380 ext. 2302 or memberservices@careington.com. Our members are the world to us and we are more than happy to walk you through anything if needed. Thanks again for your input.
- Meghan from Careington.

Rated 2 out of 5 stars

Service Reps I spoke with were fine

Service Reps I spoke with were fine; my call to Cigna Helthspring was to inquire about Dental, & I purchased a plan today... then realized my Cigna Dental Plan I had previously purchased was effective into 2027... Disappointed that the rep I initially spoke with did not notice/see & advise me my plan was still effective... Requested reimbursement. GL

12 April 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Meghan from Careington. Thank you for taking the time to share your experience with us. At Careington, we are committed to providing excellent customer service to all of our members and have escalated your feedback to our Customer Care team who are reviewing your case. In the meantime, we would love to connect with you directly to answer any additional questions you may have. At your convenience, please reach out to our contact center manager at (800) 441-0380 ext. 2302, our team would be happy to speak with you.

Rated 5 out of 5 stars

was friendly and quick

Was quick, easy and to the point to sign up..
Thank you for being caring.. Steven Hussey

10 April 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hello Steven, this is Meghan from Careington. Thank you for leaving us a great review! We always strive to provide our members with excellent enrollment tools and we are glad you enjoyed our seamless sign-up process. Have a great day!

Rated 5 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Hi Raquel, this is Meghan from Careington. Thank you so much for the great review! We are happy to hear you enjoyed a seamless enrollment experience and friendly interactions with our Careington staff. Have a great day!

Rated 5 out of 5 stars

This plan was so helpful and very easy…

This plan was so helpful and very easy to use. I feel it is worth the yearly premium I pay. The discount is very good.

7 April 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hi Donna, thank you for the great review! We are so happy to hear that you found our enrollment process easy to navigate and are enjoying the value of your Careington plan. Have a great day!

Rated 5 out of 5 stars

I've had this service for years but…

I've had this service for years but forgot to renew. It's great for discount dental services.

8 April 2026
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Reply from Careington International Corporation

Hello, this is Meghan from Careington. We are so happy to hear about your positive experience with our discount networks! We work hard to provide our members with access to our expansive discount networks and we love to hear when members have great experiences. Have a great day!

Rated 5 out of 5 stars

Very easy to apply and great price

Very easy to apply and great price

7 April 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hi Nancy, this is Meghan from Careington. Thank you for the great review! At Careington, we strive to provide a seamless sign-up process for all of our members and are happy to hear about your positive application experience.

Rated 1 out of 5 stars

Need Member ID & their phone rep said…

Need Member ID & their phone rep said you got in after signing up but after signing up it says 2 to 3 days.

5 April 2026
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Reply from Careington International Corporation

Hello, this is Meghan from Careington. Thank you for taking the time to share your feedback. At Careington, we strive to create a seamless enrollment experience for all our members. We have escalated your review to our Customer CARE team, and they would be happy to assist you with getting your member ID which you can use to schedule an appointment. To expedite this process, please reach out to our call center manager at (800) 441-0380 ext. 2302 at your convenience.

Rated 1 out of 5 stars

They false advertise how much they…

They false advertise how much they discount. My exam still cost me 100 dollars, didn’t say that when I was seeing the price differences. Scam.

30 March 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Meghan from Careington. We appreciate you sharing your feedback. At Careington, we strive to prioritize cost and savings transparency, and we have escalated your review to our Customer Care team for direct assistance. To speed up this process, please reach out to our contact center manager at (800) 441-0380 ext. 2301 at your convenience. Our team would be happy to help you navigate your plan and answer any questions you may have.

Rated 1 out of 5 stars

I have yet to receive my membership…

I have yet to receive my membership kit. When I paid, it was stated 2-3 days. That was over a week ago.

25 March 2026
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Reply from Careington International Corporation

Hello Hong, this is Meghan from Careington. Thank you for bringing your experience to our attention. At Careington, we strive to provide a seamless enrollment experience for each of our members and want to ensure you receive the best possible service. We are glad to see you were able to download your fulfillment kit from our system, which includes your membership ID card, and we have escalated your review to our Customer CARE team. For further assistance, please reach out to our call center manager at (800) 441-0380 ext. 2302 at your convenience. Our customer service team would be happy to help.

Rated 5 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Thank you for the great review! We are so glad to hear you enjoyed a positive experience with us. At Careington, we always strive to provide our members with excellent, streamlined service. Have a great day!

Rated 5 out of 5 stars

Easy peasy!!

23 March 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Meghan with Careington. Thank you for the positive review! We are happy to hear you found our process easy to navigate. At Careington, we are proud to provide simple and affordable access to all our products and services.

Rated 5 out of 5 stars

The registration portal was clear and…

The registration portal was clear and easy to use.

21 March 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Meghan from Careington. Thank you for the positive feedback! At Careington, we strive to make the registration process as smooth and straightforward as possible for all of our members. We are so glad to hear that was your experience!

Rated 5 out of 5 stars

Great discounts

1 January 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hi Noah, this is Meghan from Careington. Thank you for the positive review! We are so pleased to hear you are enjoying some of the great discounts Careington offers. Have a great day!

Rated 5 out of 5 stars

Hoping to get my card membership right…

Hoping to get my card membership right away.Since I paid for it for the full month.I have to wait 3 days in my appointment.In three days. They called me and gave me my membership id number earlier I was so happy and surprised.Thanks carrington!!

19 March 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Meghan from Careington. Thank you for taking the time to share your feedback. We understand the timely nature of your situation and our Customer CARE team would love to assist you and provide you with your Member ID Number directly. I have escalated your case to our center manager. For expedited assistance please reach out to them at (800) 441-0380 ext. 2302 at your convenience. We look forward to assisting you.

Rated 5 out of 5 stars

Buying dental plan

Plans were easy to understand and purchase. It was easy to check if my doctors accepted the plan.

9 March 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hi Linda, this is Meghan from Careington. Thank you for taking the time to share your experience! We are thrilled to hear that you found finding and enrolling in a plan an easy process for you. At Careington, we strive to make our plans simple and accessible for all of our members. Have a great day!

Rated 2 out of 5 stars

Auto renewals without reaching out


renewal without consulting me. It was only discovered by an unfamiliar charge on my credit card.
I had difficulty reaching them and obtaining refund
Update : 3/26 I did get the refund for this future upcoming year after the phone call making it clear I was canceling and actually thought I had canceled. The previous years charges were not addressed. , however, even after emailing them to inquire.

13 March 2026
Unprompted review
Careington International Corporation logo

Reply from Careington International Corporation

Hello Alexander, this is Meghan from Careington. Thank you for taking the time to provide your feedback. We take pride in ensuring that all billing details and renewal policies are clearly communicated to members prior to enrollment and subsequent renewals. In order to connect you with our customer service team for direct assistance, please reach out to our contact center manager at (800) 441-0380 ext. 2302 at your convenience.

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