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Careington International Corporation Reviews 

773
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the highly affordable dental savings plans and the excellent promotional discounts that make managing routine dental care expenses much easier. Consumers frequently mention that the digital platform is very simple to navigate when searching for participating providers, comparing plan options, and safely completing online purchases. However, some customers also noted issues with customer service, mentioning that certain support teams were unhelpful, unresponsive to inquiries, and unable to assist with technical questions. A few consumers also experienced occasional frustrations trying to complete transactions smoothly or finding completely updated provider lists across multiple systems.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting clear information, simple enrollment,... See more

Website

Customers had ambiguous experiences with the website, frequently praising how easy it was to navigate... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided... See more

Price

Reviewers express mixed feelings regarding pricing, with some consumers reporting great savings and... See more

Discount

Clients share positive opinions on discount offerings, frequently highlighting substantial savings, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The initial selection and inquiry of "careington.com" is somewhat confusing due to like names and services by brokers. Also, info from my dental provider was a little help, but still requested additio... See more

Company replied

Rated 4 out of 5 stars

I used the Careington 500 dental discount plan for many years. The savings are outstanding, and just one dental visit can easily pay for the entire year of membership. Customer service is also very go... See more

Company replied

Rated 4 out of 5 stars

Updated: they got me the number later that day and followed up a few times. thanks again for catching onto the problem I ran into. The main thing would be to communicate how long it takes to use it i... See more

Company replied

Rated 4 out of 5 stars

It was easy to sign up and as far as I can tell the conditions and the amount of discounts for dental, vision and hearing care were clear.

Company replied


Company details

  1. Dental Insurance Agency

About Careington International Corporation

Written by the company

Benefits for a Better Life

Careington International Corporation has been a leader in the health and wellness benefits space for more than 45 years. Today Careington and affiliate companies provide over 50 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted.

Official Careington Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.

Try it for 30 days!

Your satisfaction is important to us!

Not everything you expected? If you cancel your Careington membership within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.

Contact info

Careington Dental Savings Plans

Click now to view our latest offers and promotions. Sign up and save!

4.1

Great

TrustScore 4 out of 5

773 reviews

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1-star

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Replied to 100% of negative reviews

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4.1

All reviews

(773)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The Carrington website said that it…

The Carrington website said that it will help cover our costs at our regular dentist (they were in the list ) and it did not! I paid $180+ for nothing.

9 May 2026
Careington International Corporation logo

Reply from Careington International Corporation

Thank you for leaving a review. At Careington, we pride ourselves in offering our members access to some of the largest national networks of participating dentists, and we want to make sure you get the most out of your plan. We have escalated your case to our call center manager who would be happy to walk through your plan with you and find out which plan your Careington provider is enrolled in. To receive help as soon as possible, please contact them at (800) 441-0380 ext. 2302 for direct assistance. We look forward to solving this with you and thank you again for your feedback. - Meghan from Careington

Rated 5 out of 5 stars

The computer was not letting me enroll

The computer was not letting me enroll. I called member services and they got me all set up! Very friendly and helpful.

21 May 2026
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Reply from Careington International Corporation

Hello, thank you for the 5-star review! We are so happy to hear about your positive experience with our Customer Care team and that they were able to help you successfully enroll. Have a great weekend!

Rated 2 out of 5 stars

Webpage needs improvement.

I called several times. My oral surgeon participates in the POS Dental. That is the plan I wanted to join. I was told POS was the same as 500, I hope that is correct. I would have opted for postal mail delivery of my membership paperwork. I don't think I was offered a choice. Once try I was asked for my credit card info before I selected a plan. Didn't seem right?

19 May 2026
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Reply from Careington International Corporation

Hello Tom, thank you for sharing your experience with us. Our Customer Care team can quickly verify your dental savings plan to see if your oral surgeon is in our network. If not, we can easily help you switch to a dental savings plan that fits your needs. Our team will also be able to help you elect a mail fulfillment kit if you would prefer. Please reach out to our contact center manager at (800) 441-0380 ext. 2302 at your convenience. Thank you again for your feedback, and we look forward to working with you to reach a resolution. - Meghan from Careington.

Rated 5 out of 5 stars
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Reply from Careington International Corporation

Thank you for giving us a great review! We are so happy to hear you had a seamless enrollment process, and we hope you enjoy using your new plan. Have a great day!

Rated 1 out of 5 stars

Unable to use membership

Unable to use membership for an endodontist at any of the locations noted on website or when calling around. Incorrect provider info.

Sw Michigan

3 May 2026
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Reply from Careington International Corporation

Thank you for sharing your experience with us. At Careington, we are dedicated to providing our members with savings across our national dental discount networks, and we want to make sure you receive the best value for your plan. At your convenience, please reach out to our call center manager at (800) 441-0380 ext. 2302. They would be happy to work with you to find local providers within our network. Thank you again for your feedback. - Meghan from Careington.

Rated 5 out of 5 stars

Great platform!

The website was easy to use and it's good to know that they have extra help out there when needed.

17 May 2026
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Reply from Careington International Corporation

Thank you for the 5-star review! We are so glad to hear about your positive experience with our website and the support resources we offer our members. Have a great day!

Rated 5 out of 5 stars
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Reply from Careington International Corporation

Hi, this is Meghan from Careington. Thank you for leaving us a great review and we wish you an amazing day!

Rated 5 out of 5 stars

easy and affordable dental care…

easy to understand options and access....loved the discount code since I am a senior
Kudos on verifiable listed discounts on dental procedures that are printable.

15 May 2026
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Reply from Careington International Corporation

Thank you for leaving a great review! We are so happy to hear you found our printable lists easily accessible, and that you enjoyed our senior discount code. Have a great day!

Rated 4 out of 5 stars

Everyone was very helpful in assisting…

Everyone was very helpful in assisting me on getting setup on a supplement for dental savings plan.

12 May 2026
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Reply from Careington International Corporation

Hi Rhonda, thank you for the great review! We are so glad to hear about your positive experience with our Customer CARE team. We hope you enjoy your new dental savings plan!

Rated 5 out of 5 stars

Simple and accessible

Simple and accessible

14 May 2026
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Reply from Careington International Corporation

Hello, thank you for sharing your positive feedback with us! We are so happy to hear that you found our sign-up process simple, accessible and worthy of 5-stars. Have a great day!

Rated 1 out of 5 stars

It’s been over 2 weeks and I still…

It’s been over 2 weeks and I still haven’t been emailed my membership info. I’ve called and talked to customer service, and exchanged emails 3 times. No one has helped me or given me any information.

28 April 2026
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Reply from Careington International Corporation

Hello, thank you for taking the time to share your feedback with us. At Careington, we pride ourselves in our swift membership kit delivery process, and we want to make sure you receive your Careington electronic kit as quickly as possible. For direct assitance, please contact our call center manager at (800) 441-0380 ext. 2302 at your convenience. Our customer service team is dedicated to helping each of our members, and they would be happy to answer any questions you may have. - Meghan from Careington

Rated 1 out of 5 stars

Support team is very unhelpful

Support team is very unhelpful. I submitted 2 claims that were never processed or posted until I contacted them and was very persistent. They delayed processing because of a missing provider tax ID number although the form clearly states that it is not needed if payment is not going to the provider. Online support seems clueless and uncaring. I will cancel ASAP. I recommend avoiding this company.

7 May 2026
Unprompted review
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Reply from Careington International Corporation

Hi Rick, we appreciate you taking the time to provide your feedback. We understand the importance of processing claims quickly on behalf of our valued clients and want to make sure you get the help you need. Please reach out to our contact center manager at (800) 441-0380 ext. 2301 at your convenience; they will be happy to answer any questions you may have and walk through your claims and follow-up steps with you. - Meghan from Careington

Rated 4 out of 5 stars

Each plan is presented very well and…

Each plan is presented very well and easy to enroll.

7 May 2026
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Reply from Careington International Corporation

Hello, thank you for the great review! We are so glad you enjoyed our seamless sign-up process and variety of savings plans. Have a great day!

Rated 4 out of 5 stars

It was easy to sign up

It was easy to sign up and as far as I can tell the conditions and the amount of discounts for dental, vision and hearing care were clear.

6 May 2026
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Reply from Careington International Corporation

Hi Ainslie, thank you for taking the time to share your feedback with us! We are happy to hear you enjoyed our transparent pricing and easy enrollment process. Have a great day! - Meghan from Careington

Rated 5 out of 5 stars

This was such an easy to follow process…

This was such an easy to follow process to get dental coverage. Thank you so much. I really appreciate the option to pay yearly as well.
⭐️⭐️⭐️⭐️⭐️

5 May 2026
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Reply from Careington International Corporation

Hello Linda, thank you for the great review! We are so happy to hear you enjoyed our easy enrollment process and annual payment options. We are grateful for your feedback and hope you have a great day! - Meghan from Careington

Rated 3 out of 5 stars

It was easy and straightforward, BUT...

It was easy and straightforward. I started to give you five stars, but I did a dentist search in my area and it gave me 10 names. However, none of them were my dentist who I was told was on your list. When I did an advanced search and put his name in there, it came up but it didn't during my initial search so I gave you three stars instead of five. I did not see a button to push to go to a next page of dentists, only ten total. So that part wasn't very good on your site.

4 May 2026
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Reply from Careington International Corporation

Thank you for taking the time to leave a review. We are happy to hear that you enjoyed our straightforward enrollment process and that you were able to find your dentist in our provider search. We are committed to constantly improving our website and have escalated your review to our web team for consideration as we continue to update our provider directory and overall user experience. We hope you enjoy your Careington plan and are grateful for your input. Have a great day! - Meghan at Careington

Rated 5 out of 5 stars

Good website design

Good website design. Very easy to navigate

30 April 2026
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Reply from Careington International Corporation

Thank you for leaving a great review! We love to hear when our members enjoy an easy navigation and enrollment experience, and we are grateful for the 5-stars. Have an amazing day!

Rated 1 out of 5 stars

I never even received anything I want…

I never even received anything I want my money back

28 February 2026
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Reply from Careington International Corporation

Thank you for taking the time to provide your feedback. We pride ourselves on providing outstanding customer service, and we want to make sure you get the most from your Careington plan. In order to help you directly, please contact out call center manager at (800) 441-0380 ext. 2302 at your convenience. Our team would be happy to assist you further. Thank you again — Meghan from Careington.

Rated 5 out of 5 stars

Once I called the dental office for the…

Once I called the dental office for the correct website the sign up was easy and there were no obstacles to the procedure.

22 April 2026
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Reply from Careington International Corporation

Hi Terry, thank you for the great review! We are so happy you had an obstacle-free enrollment experience. We hope you enjoy using your plan!
- Meghan from Careington

Rated 5 out of 5 stars

Easy to navigate

17 April 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hello Carol, this is Meghan from Careington. Thank you for the 5-star review! We work hard to provide seamless enrollment and navigation for our members, and we are so happy you found our platform easy to use. Have a great day!

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