Very knowledgeable and informative sales advisor Joe Brennan at CareCo Cheltenham helped us to select the right walker for my mum today. We didn’t feel rushed or oversold as you can sometimes when you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I called into the Preston store with my friend to purchase a shower step. I have been thinking of getting a new chair as I suffer with arthritis in my neck, shoulders and back. I started looking aroun... See more
The service and advice we received from Lawrence was exceptional. We were shown three different wheelchairs and were able to make a decision having taken the chairs out to our car to make sure they co... See more
From start to finish the service, knowledge and friendliness of the staff was great. I was there to enquire and test drive a power chair. Albert (Eastbourne Branch) was excellent we went through e... See more
Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion
As Which? Trusted Traders and with Which? Best Buys in multiple categories, our products and services come recommended by the UK's consumer champion.
Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk
Our Big Summer Sale is now on!
4.9
Excellent
74K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and guidance good.
27 July 2026
Very helpful staff
I spoke to a very friendly and helpful lady, who went through all the options clearly.
27 July 2026
Easy to order
Easy to order, a next day delivery option which is what I opted for.
I kept in contact with the Brighton branch as this chair was not in stock. Vicky at the branch was so helpful about when the chair would be available to order.
27 July 2026
A good supplier
I have bought a number of items from CareCo in the past few years and have always found then to be reliable and helpful.
26 July 2026
Robbie was very helpful and…
Robbie was very helpful and knowledgeable with nothing too much trouble.
26 July 2026
Polly was excellent
Polly was excellent: helpful, friendly, very knowledgeable and took full account of our needs. Thank you Polly from all of us - Poppy, Alan & Lorna.
26 July 2026
Assistant was very helpful and let us…
Assistant was very helpful and let us try lots of wheelchairs before deciding on the one that was best for me
25 July 2026
Excellent service
Excellent service. Very kind and helpful.
Explained in detail how to handle my scooter.
Showed patiently how to disassemble and reassemble the scooter.
No pressure to purchase.
Will definitely return to the Sompting showroom and recommend CareCo for the purchase of disability products.
26 July 2026
Excellent guidance
It is hard to put into words that describe how elated I was to receive such professional attention from Lisa today. In addition to a mobility condition I am also deaf and communicate by lipreading. Lisa did not behave as so many do and shout, treat me like an idiot or talk to my parents instead. She treated me as an individual deserving of receiving an equal service. She listened to my needs and was able to decipher the best configuration to fit within the space I had. It is not often I get such attentive service and I actually thoroughly enjoyed my time instead of being stressed out. Thank you Lisa!
25 July 2026
Have used care co for a lot of my…
Have used care co for a lot of my equipment and never had a problem, quick delivery and easy to navigate website
26 July 2026
Caring people
26 July 2026
Delivered next day on Sunday
Delivered next day on Sunday - but requested delivery on Monday.
Do DPD not read the delivery date requested?
23 July 2026
New wheeles
They were very helpful with all aspect of my visit. Nothing was to much trouble and didn't rush us to make a decision
26 July 2026
Lisa was very kind patient and…
Lina was very kind patient and informative whilst helping my elderly mother choose her new mobility scooter
26 July 2026
Very efficient and polite
26 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.