Care Club Reviews 

Excellent service all round from arrival as arranged. Prompt attention, Work completed expeditiously and successfully.

Boiler service

As a disabled person it gives you peace of mind to know that a phone call can can solve the problem quickly; and disperse the anxiety, that you feel when you live alone.

The engineer is very polite and he knows what is doing and very calm and he does his work nicely

Phil, the plumber and the lady who delt with my query

The engineer called today to fix leaking radiator. He arrived just after nine o'clock. He solved the problem right away and fixed the problem there and then. He was polite and did a clean job so thank you Care Club

Came out next day to fix a leak. The plumber was running a little bit late but customer service kept me well updated. Definitely recommend

Problem was fixed by a very nice engineer who also came on time cleaned up after work was completed.

Craig McKee it’s a very friendly and informative engineer who doesn’t mind taking the time to show you and explain the problem. He does a professional job and make sure the place is tidy before he leaves.

Best bet is to ring and speak to customer service first otherwise you will not get through. Don't go down the "call back" route it's useless. Once booked the engineer came out on time and did a good job and filled in the boiler service book. Very friendly chap.

Had an issue with my washing machine. It was all checked and I was updated by a plumber who arrived promptly. They are pretty efficient. Thank you.

Arrived on time. Friendly. Service and repair.respected the property( covers over shoes)

Very good, efficient service

The plumber was very approachable and did his job well. I was very satisfied with the job. He was very professional

Good phone communication throughout. Pleasant engineer. Good experience.

Owen Bailey, Care Club's plumber, is a first class ambassador for the Care Club brand. He is polite, timely and professional.
The person who took my call in the office was very helpful and professional.

It was easy to book an Engineer to come out.I received a text confirming a pm slot and then later that day a half hour slot saying they were on their way. Unfortunately the Engineers didn’t arrive and there was no other contact until after 6pm . This was to give a new evening half hour slot. The Engineers arrived and the job fixed which was great. I then got a message to say my job has been rescheduled after the job was complete . So the only problem was the communication or lack of.

First class service engineer very helpful

The plumber was very professional and carried out the work quickly. He understood what he problem was and fixed it. He also had a pleasant demeanour.

Thorough job on boiler. I was kept informed before, during and after job. Friendly on phone and in person. Hot water and heating restored promptly and professionally. Satisfied customer. Totally recommend them.