Care Check Ltd Reviews 

Charlotte was extremely helpful and proactive throughout the process. She escalated my query directly to the company director to ensure it was resolved as quickly as possible, which made a real difference in getting things moving without delay.

Thank you for going above and beyond to help us continue with the DBS checks smoothly and prevent any delays in onboarding our new starters. Your support was greatly appreciated and made a challenging situation much easier to manage.

Carecheck consistently delivers first-class service! We've trusted them for many years, and they have always responded promptly and professionally. Emily M addressed my question almost immediately. Thank you!

Ben leaver carecheck.co.uk, I had a great experience with him. He was very patient, professional, and helpful throughout my DBS application process. He guided me through the requirements and answered my questions promptly, which made completing my DBS application much easier.
I appreciate you Ben and
would recommend carecheck services to others.

Easy to contact via an actual phone number and Katie was very prompt in picking up and dealing with my email enquiry!

Have been with them for several years, amazing customer service: speedy, professional and personable, especiall Emily M. Highly recommend them.

I would like to commend the customer service representatives at Care Check Ltd. Its good to speak to an actual person (rather than an automated system) who shows great professionalism throughout the call/conversation. Mention to Charlotte.
Many thanks

My issue was dealt with promptly and efficiently by Emily M.

Guidance is clear when submitting applications. Staff are very helpful when there is a query. Katie Crawford was particularly efficient and helpful this morning.

Katie and other colleagues always very helpful when support is needed. DBS process easy to follow, apply for, and to pay for. I use for Individuals and Organisation level applications.

Chloe and Alisha are very proactive and kind to resolve queries. I could trust them with the entire process for DBS. Insuring the process is smooth and they're very professional. Thank you so much.

Great customer service, very responsive team and would highly recommend.

Had a exceptional service from Charlotte Dickinson. Professionally answered all by queries and actioned all required promptly.

Katie provided excellent customer service, responding very quickly to emails and sorting the issue out.

I had a query in relation to submission of info for a DBS check, I sent an email request for help and advice. Ben Leaver emailed me and we extremely helpful and knowledgeable from the outset. He provided me with all of the advice I needed. Big thanks to Ben for his excellent customer service

Emily M was very prompt & helpful with her responses to my enquiries regarding a new DBS application.

Charlotte was very friendly and very helpful. Advised me to call next week when they can fully escalate my case. Thankyou for all your help today.

Emily M - great help in getting to the bottom of the problem we were having. Helpful and prompt in her responses. Great asset to your team!

I contacted Care Check and asked for support regrading setting up a new staff member on the account and also wanted one removed. Katie Crawford was very supportive, prompt and resolved this in no time. She gave clear information and the experience was excellent. Care Check's staff have excellent customer service and provide a great service.

I needed assistance with a colleague being loaded onto care check. I did not even wait 5 minutes for a response from Katie Crawford.

It took less than 15 minutes for the profile to be loaded and created.

Excellent customer service 10/10

Charlotte was very professional, attentive and answered my questions quickly and easily. I wish all call centres were this good!