Writing a quick positive review to offset some of the negative ones. I'm a very skeptical person who held an unwanted gift card from JCPenny since Christmas of 2024. I researched many gift card exchan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super disappointing experience! My gifts cards have been repeatedly rejected without any explanation and with auto response. When I raised a ticket for review of my account, support sent me a response... See more
Sent in McDonald's and Subway gift cards. They were returned to me, with stickers all over them, marked up with pen. They told me I was too risky to deal with, despite one prior successful sale.... See more
Company replied
Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need a... See more
Company replied
Company details
Contact info
990 cedar bridge ave, 08723, brick, United States
- 215-227-3227
- socialmedia@cardcash.com
- cardcash.com
2.8
Average
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CardCash.com
Thanks so much for the great review! We're happy to hear everything was quick and easy—just the way it should be. Looking forward to helping you again soon!
Smooth and quick
30 May 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the 5-star review! We're glad to hear everything went smoothly and quickly for you. We appreciate your support and look forward to serving you again!
On Tuesday May 27th I “placed an order”…
On Tuesday May 27th I “placed an order” to sell my Apple e-gift card (value 25 dollars) since I don’t have much use for it I sold it to CardCash.com, it’s still under “review” while the website says payment to PayPal (which is option I chose) takes 1-2 days? I still haven’t gotten my money to PayPal nor do I know if they probably already used it “apparently they’re review it for fraudalent or if it’s real” but still I shouldn’t have to wait that long to get paid through PayPal.
(Yes I msg customer service they haven’t even replied back to me at all)
27 May 2025
Unprompted review
Reply from CardCash.com
We reached out to you via Trustpilot to get more information regarding your concern, but we haven’t heard back from you.
We’d love to assist you, but we’ll need a few details to proceed—such as your name, order number, or the email address associated with your account.
We truly appreciate the opportunity to help and want to make sure you get the support you need.
Looking forward to your response!
I do NOT recommend Cash Card to anyone
I do NOT recommend Cash Card to anyone. If you look up reviews on other sites you will see where money balances are taken but you do not get anything in return. Then they reply with a choreographed response of they loomed into it & it's not their fault. This is flat out FRAUD. I recommend this company to my daughter for her left over WalMart gift card balance over $200. Now she's out that money because they said no refunds even though they canceled the transaction to pay her for the balance minus their fee. I will be contacting my Attorney General, the BBB & leaving tbis review on anything that has their name. You CAN NOT TAKE MONEY FROM SOMEONE & SAY NO REFUNDS....OH WE CHECKED & ITS NOT OUR FAULT
17 May 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out to us. I understand that one of our agents has already been in contact with you. Please know that we take this matter very seriously.
Our Loss Prevention team is currently investigating the situation thoroughly. We have been in touch with the merchant and their representatives they advised that are looking into the card as well. We kindly ask for 7–10 business days to complete the review and ensure that no fraudulent activity has occurred.
We appreciate your patience and understanding during this time and will keep you updated as we move forward.
It was on time and just marvelous
25 May 2025
Unprompted review
Reply from CardCash.com
Thank you for the wonderful review! We're thrilled to hear everything was on time and that you found the experience marvelous. Your satisfaction means the world to us!
I verified my $300 Apple card and after…
I verified my $300 Apple card and after a few days, they said there were issues with it. I want to know what issues.
26 May 2025
Unprompted review
Reply from CardCash.com
I looked into this matter for you. You submitted a sell order, and as part of our standard processing, we verify each card to ensure it has a balance.
Unfortunately, when we verified the card with the information you provided, the response received was 'Invalid'. As a result, your order was canceled, since we’re unable to accept invalid cards.
If you believe this is an error or have additional information about the card, feel free to reach out and we’d be happy to take another look.
I have been scammed out of my Home…
I have been scammed out of my Home Depot card for $250. I sent the card info two days ago and I just checked the balance it was $.12. They will not respond to me or fix the issue. Do not sell to these scammers they steal peoples gift cards and sell it to others. That’s why they have mixed reviews. All the good people he’s are from people that they are selling the cards too. I have family in law enforcement and I will make sure something is done about this.
23 May 2025
Unprompted review
Reply from CardCash.com
Thank you for bringing this matter to our attention.
Please note that your order was submitted over the weekend and was not accessed or reviewed until we received your recent feedback. We take these concerns very seriously, and our Loss Prevention team is actively investigating the issue in coordination with the merchant involved.
We kindly ask for 7–10 business days to complete the investigation. Should we need any additional information, we will reach out directly. In the meantime, you're welcome to contact us at any point with questions or updates.
We understand how frustrating this situation must feel and that it may raise concerns about trust. Please know that we process thousands of transactions each day without issue. Our long-standing reputation is built on maintaining integrity and ensuring our customers are treated fairly.
We truly appreciate your patience and understanding as we work to resolve this matter as quickly and thoroughly as possible.
Never Had a Problem
I have been buying cards from Card Cash for about 2-3 years on a regular basis. I have never had a single problem with any of my cards. There are times when I use my cards after 45 days and the money is still on my card. If I had used the card after the 45 day guarantee and there is no balance then shame on me for not heeding the 45-day warranty.
15 May 2025
Unprompted review
Reply from CardCash.com
Thank you so much for taking the time to share your experience! We're thrilled to hear that you've been a loyal customer for 2–3 years and have consistently had a smooth experience with your cards. It’s great to know that even when using cards beyond the 45-day guarantee, you've had no issues — and we appreciate your understanding of our policy.
Your feedback means a lot to us, and we're grateful for your continued trust in CardCash. If there's ever anything you need, don’t hesitate to reach out. We look forward to serving you again soon!
Worst company to deal with! 👎
I booked a carnival cruise and had 2 days to pay for the tickets. I found carnival gift cards on Cardcash and tried to purchase them. My payment kept declining. I tried my visa credit card, paypal, even my debit card! I do online shopping all the time and this has never happened to me.
I contacted their customer service. They simply told me my financial institution is to blame, and I needed to use another method of pay. I contacted PayPal and B of A, they both told me they didn't see any problem on their side or with my financial status. I even had my credit card company on the phone with me when I tried to purchase again! My bank confirmed it's CardCash who is declining the transaction! For 2 days I tried and couldn't get in touch with anyone that could give me an answer, finally I gave up! I guess they don't want my business. This has been the worse company to deal with. I tried to save a few bucks, I ended up wasting several hours on this company! If I could, I would give them Zero!!
21 May 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out to CardCash customer service. I understand your frustration with your Cruise gift card purchases being marked as potentially fraudulent, and I apologize for any inconvenience this has caused.
Our gift card platform employs robust fraud prevention measures to protect both our customers and our business. Sometimes, these measures may unintentionally flag legitimate orders. Please know that this is not a reflection on you personally, but rather a necessary precaution in the gift card industry, which is unfortunately a frequent target for fraudulent activities.
To reduce the likelihood of your orders being flagged in the future, here are some tips:
1. Ensure you're using your primary email address, phone number, and payment method associated with your account.
2. Avoid using VPNs when placing orders, as they can trigger our security systems.
3. If you're a new customer, start with smaller orders to establish a purchase history with us.
4. For returning customers, try to maintain consistent order patterns and amounts.
5. Always use a single account for all your transactions.
If you're attempting to make a large purchase to pay off vacations, it might be helpful to split your order into smaller amounts over a few days. This can help our system recognize your purchasing pattern and reduce the chances of being flagged.
If you continue to experience issues despite following these guidelines, please don't hesitate to reach out to us again. We're here to help ensure you can successfully complete your purchases.
Works great, no problems so far.
Have purchased three cards now and they have all worked as they should with no problems.
15 May 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind review!
We're happy to hear that all three cards have been working perfectly for you. Your continued support truly means a lot to us. If you ever have any questions or need assistance in the future, we're always here to help. Thanks again for choosing us!
I went to get a quote on my $25 target…
I went to get a quote on my $25 target giftcard I filled out the form put in my card number entered my email address I hit send and I didn't give me a quote instead I just went back to the main screen I didn't think it worked so I went ahead and went to another site just to shop around for another gift card site that buys gift cards I then went on back to target.com to check my balance once again and it said card number is linked to another account. The only site that I entered my car details was cashcard.com they never paid me but went ahead and used the card. They are scammers
19 May 2025
Unprompted review
Reply from CardCash.com
We attempted to reach out to you via Trustpilot to request some additional information, such as your name and email address, so we can assist you further. Unfortunately, we have not received a response.
We are eager to look into this matter and understand your concerns, but we need a bit more information from you to proceed. Please feel free to contact us directly with the necessary details.
We look forward to the opportunity to assist you.
Great service
I had some difficulties to begin with, but customer service reached out to me and helped me figure out what I was doing wrong. They were very helpful, very kind and understanding.
12 May 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind words! We're sorry to hear you had some initial difficulties, but we're thrilled our customer service team was able to help get things sorted. We’re always here to support you and truly appreciate your patience and understanding. Thanks again for your feedback!
I had A $100 on my nordstrom gift card…
I had A $100 on my nordstrom gift card when I submitted it today I recieved an email stating that it is at a 0 balance and wasn’t approved. This is fraud and I need immediate answers on this matter. They stole from me and I will not stop till I have an answer. My card was $100 balance
I did Reach out to nordstrom and they did confirm with me that it does look like fraudulent activity was down on CardCash end. I am Filing a police report and making this a legal matter. Especially now that I have confirmation that my balance was $100 on the 9th of may and swipe to 0 after it was submitted to cardcash. My order number with card cash is 3631774
12 May 2025
Unprompted review
Reply from CardCash.com
Our team has completed a thorough review of this matter. Based on our investigation and the information provided by the merchant, the gift card was used online on May 9th. The order was fulfilled and shipped on May 10th, at which point the funds were removed from the card.
This indicates that the gift card had already been used before it was submitted to CardCash.com for sale. Because of this, we recommend reaching out directly to the merchant or to the original source where the card was obtained for further resolution.
You are only provided for 45 days after…
You are only provided for 45 days after your purchase. If your gift card does not have any balance or has issue pat 45 days, they are not responsible. Is it legal? Probably, just very shady and sketchy business model.
27 April 2025
Unprompted review
Reply from CardCash.com
We attempted to reach out to you via Trustpilot to better understand your concerns, but we haven’t received a response yet.
As part of our 45-day guarantee policy, we advise all buyers to use their gift cards shortly after purchase. This ensures that if there is any issue with the card, it will be covered within the guarantee period.
If you have any additional questions or need further assistance, please don’t hesitate to contact our customer support team directly. We’re here to help.
tried selling them my 135$ dicks gift…
tried selling them my 135$ dicks gift card. they wiped the balance to zero before the end of the day. stole from me $135
11 May 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out. I’ve looked into the matter and would like to clarify that your order was never processed, nor did the card pass through our verification system.
At CardCash, we do not use gift cards when we make a sale — we first purchase the cards and verify them before listing them for resale. In your case, the order was canceled by you shortly after it was placed on Sunday, 5/11. As a result, it was not reviewed until we received your review.
Since the card was never added to our inventory, we recommend reaching out to the original issuer or the place of purchase for further assistance.
If you have any other questions or need additional support, please don’t hesitate to contact us.
Best regards,
Submitted my Walmart giftcard that was…
Submitted my Walmart giftcard that was under the $50 minimum which I didn't know. Long story short the funds were taken from my card and I never received anything. So they basically robbed me. Oh, and they won't respond to my emails
1 April 2025
Unprompted review
Reply from CardCash.com
We tried reaching out to you through Trustpilot to gather more information—such as your order number or email address—so we could look into this matter and assist you further. However, we haven’t received a response.
We’re committed to resolving this issue and would like the opportunity to help, but we need a bit more information to proceed. Please don’t hesitate to reach out or respond directly to this review with the details we need.
We look forward to assisting you.
Great way to save money
I won't lie, when a friend suggested this site I was skeptical, but now I buy a carnival gift card from here every month to pay on my cruise and save 7%. My credit card company sends me an email each time I buy though warning me not to buy gift cards for scammers, though.
1 May 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind words! We're glad to hear that you're enjoying the savings—7% can really add up, especially when you're planning something as exciting as a cruise! We completely understand the initial skepticism and appreciate you giving us a chance. As for the credit card warnings, that's a common precaution they send when gift cards are involved, but rest assured, we're a legitimate and trusted source. Thanks again for your support—and happy cruising!
Submitted my Home Depot gift card as an…
They reached out and resolved the issue with the card. Review updated to reflect issue correction.
5 May 2025
Unprompted review
Reply from CardCash.com
We went ahead and looked into this matter for you. It appears that you sold us a gift card in exchange for a prepaid credit card. After reviewing this matter we’ve verified that the prepaid card you received still has the full balance.
Please keep in mind that prepaid cards can have certain restrictions and may not be accepted by all merchants or on every website.
If you have any questions or concerns, our agent has provided you with their direct contact information and would be happy to assist further.
Thank you,
Everything is expensive.This was not worth it!!
Save your money .We don't honor money back after getting your hard earned money .The savings is not worth the wait nor emailing going back and forward about something you was supposed to get.Your respond was we don't honor that .I have the screenshot Your respond was we don't honor .As of right now I don't need the card or your business.My bank and bbb will handle it .
24 April 2025
Unprompted review
Reply from CardCash.com
We previously reached out to you via Trustpilot in hopes of getting more information about the issue you encountered, but unfortunately, we haven't received a response.
Regarding your comment about the cards being "expensive," our gift cards are sold at discounted rates below face value, so we’d appreciate a bit more detail to better understand your concern.
If you could provide us with additional information, we’d be more than happy to assist you and help resolve the matter.
After Cardcash got my giftcard info - the $500 on it vanished
Tried to sell my valid $500 American Airlines giftcard on 'cardcash', a cash offer of $393 was made but they refused my various attempts at their endless ID checks/ $1 hold. Best part : AA now tells me the giftcard has a balance of $0.00 - and of course cardcash did not pay me. What a coincidence! Getting ready to sue
3 May 2025
Unprompted review
Reply from CardCash.com
I’ve looked into the matter and would like to clarify that your order was never processed, nor did the card go through our verification system.
At CardCash, we do not use gift cards when we make a sale — we first purchase the cards and then list them for resale. In your case, the order was automatically declined by our system and was not reviewed until you submitted your complaint and contacted us directly.
Since the card was never added to our inventory, we recommend reaching out to the original issuer or place of purchase for further assistance.
If you have any other questions or need additional support, please feel free to contact us.
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