CardCash.com Reviews 

3,601
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quick and easy process for both buying and selling gift cards. People often find that funds are deposited swiftly, sometimes within hours or a couple of days. Many users successfully purchase gift cards, saving money and experiencing smooth transactions. However, some customers also noted significant dissatisfaction with customer service. Many people reported unhelpful responses, long delays, or being unable to get refunds for gift cards. Additionally, some users encountered problems with transactions being declined, payments not being issued, or receiving cards that were unusable or misleadingly described.

What people talk about most

Payment

People report ambiguous experiences with payment, with some customers expressing satisfaction with quick... See more

Product

Users describe ambiguous interactions with product, with some reporting positive experiences like... See more

Customer service

Customers consistently note negative experiences with customer service, with many reporting that support... See more

Website

Clients share ambiguous opinions on the website, with some reviewers having positive experiences, such as... See more

Price

Reviewers mention ambiguous feedback about price, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Writing a quick positive review to offset some of the negative ones. I'm a very skeptical person who held an unwanted gift card from JCPenny since Christmas of 2024. I researched many gift card exchan... See more

Rated 4 out of 5 stars

E gift cards are great, no need to wait although cards by mail come quickly. Like to see higher percentages on some cards without such high purchase number of cards needed to buy.

Company replied

Rated 1 out of 5 stars

I wanted to give an update about my ongoing dispute with cardcash. After 3 emails that were not answered I wrote a bad review and got a response. I wrote back to an e-mail that was undeliverable and c... See more

Company replied

Rated 1 out of 5 stars

Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need a... See more

Company replied


Company details


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2.8

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 65% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(3,601)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to Save!

I love saving money, and CardCash lets me do that easily! I find the gift card I want to purchase, purchase it, and then redeem it toward my item! I personally love buying Carnival Cruise gift cards. I have not had any issues at all with the purchase process or the redemption process, and I have already bought and redeemed ten cards!

1 September 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for the fantastic review! We're thrilled to hear how much you're enjoying the savings with CardCash, especially on something as exciting as Cruises! It's great to know the purchase and redemption process has been smooth for you. Ten cards and counting, that's impressive!

We truly appreciate your continued support and look forward to helping you save even more on your next adventure. Have a safe trip!

Rated 5 out of 5 stars

Great experience.

I had a walmart gift card and sold it to cardcash.
First time ever doing this.
It took all of 5 mins and the money was in my bank account in under 24 hours.
I'm very happy with the experience.
Tim P.

18 September 2025
Unprompted review
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Reply from CardCash.com

Hi Tim,

Thank you so much for the great review! We're thrilled to hear that your first experience with CardCash was a smooth and positive one.

We’re glad we could make the process quick and easy for you , and that the funds hit your account so fast!

Looking forward to helping you again in the future.

Rated 5 out of 5 stars

Easy purchase and fast e-delivery

Easy purchase and fast e-delivery
Was able to use within a few minutes after purchase which is excellent!

13 September 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for your kind review! We're thrilled to hear that the purchase process was easy and that you received your e-delivery so quickly. Enjoy, and feel free to reach out if you need anything else

Rated 5 out of 5 stars

1-Stop Shopping Convenience + Savings

The discount savings + the convenience of 1-stop shopping. Oh, and the combined PDF that showed all the details for all my gift cards.

8 September 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you for the awesome feedback! We're so glad you enjoyed the convenience of one-stop shopping and the savings , that's what we strive for! And we're happy to hear the combined PDF made things even easier. Hope to serve you again soon!

Rated 5 out of 5 stars

Cruising On CardCash

Even with a minimal discount, purchasing Carnival Cruise gift cards from CardCash helped me pay for my cruise and add to my onboard account!! And, on a very limited budget, EVERY little bit saved counts for me!! I haven't had ANY problems with my purchases! I'm SO happy that I found CardCash!! I would highly recommend it to my family and friends!!

1 September 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for the kind words! We're thrilled to hear that CardCash helped you save on your Cruise and make the most of your trip, even on a limited budget. Every little bit truly does count, and we're so glad we could be a part of your vacation planning.

We really appreciate your recommendation and are happy to have earned your trust. Here's to more savings and smooth sailing ahead!

Rated 5 out of 5 stars

Great experience

Great experience! I had an extra $25 gift card that I wasn't going to use so I went on CardCash got my quote and chose to have the funds deposited into my bank account. Less than 24 hours later the money is already in my account. I'm happy with the amount of the quote as well. Definitely better than just sitting in my wallet! I wanted to try them out with a small amount before I sell them a larger Best Buy gift card that I have. I'll update the review after that transaction is complete!

Update: Everything went exactly as expected with my larger Best Buy gift card. I'd recommend CardCash to anyone!

27 August 2025
Unprompted review
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Reply from CardCash.com

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that the process was smooth and quick for you. It’s always great to see unused gift cards turned into cash instead of sitting unused!

We appreciate you giving us a try with a smaller amount first, and we look forward to helping you again with your y gift card. If you ever have any questions along the way, feel free to reach out, our team is always here to help.

Thanks again for choosing CardCash!

Rated 5 out of 5 stars

Great find for carnival!!

25 August 2025
Unprompted review
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Reply from CardCash.com

We're so glad you found a great deal for Carnival! Thanks for sharing your experience, we love helping our customers save on fun and memorable trips.

Hope you have an amazing time!

Rated 1 out of 5 stars

Sold a $50.00 gift card for $35

Sold a $50.00 gift card for $35. I opt into virtual card and can't use it anywhere online smh . Complete waste of time . They keep telling me to register the card. They will not send me the link to register the prepaid mastercard card in order for me to use it. Scammers , take your gift cards some where else . Save yourself the stress . They also swear you can save to your mobile wallet ( Google pay. Apple Pay ) total bullshit .

21 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you for looking into this matter. It appears that some websites do not accept virtual prepaid cards as a valid payment method. Based on your usage, it seems you are trying to use the card on two websites that do not currently support this type of payment.

If you continue to experience issues using the card, we recommend contacting our customer support team for further assistance. You can also refer to the original email you received with the virtual prepaid card this email includes instructions on how to register and use your card.

Rated 5 out of 5 stars

Easy ordering process and quick…

Easy ordering process and quick delivery on gift cards

20 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you for your kind words! We're happy to hear that you found the ordering process easy and the delivery quick. That’s exactly the experience we aim to provide!

We appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Fast process

Fast process

20 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thanks for the great feedback! We're glad to hear the process was fast and smooth for you. We appreciate your support!

Rated 5 out of 5 stars

Saving Money

It is great using CardCash because you can save money.

22 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thanks so much for your kind words! We're thrilled to hear that you're enjoying the savings with CardCash , that's exactly what we're here for.

We appreciate your support and look forward to helping you save even more in the future!

Rated 1 out of 5 stars

These guys will lead you on and then…

These guys will lead you on and then refuse to pay!

I won a few large-denomination gift cards on a sweepstakes casino, and wanted to exchange them for cash via ACH transfer. They made an offer, I sent in my card details, they verified balances, and asked for proof of ownership. Fine, I said, and sent screenshots of the Prizeout emails, adding "let me know if you need more info to verify ownership."

I attached some more screenshots, from the website that I won them on, showing that I had cashed out successfully and everything was legit. Not even two hours later they reply that they weren't interested in the cards that they had ALREADY given me a quote for! There was no reason to turn down the cards. They were rightfully mine, that was proven, and- most importantly- they made an offer in writing!

Probably would be a great service if they stuck to their word, but I can't trust them ever again to do so. Go elsewhere if you need money for your cards.

19 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

We apologize for any inconvenience this may have caused you. We previously requested additional information vis Trustpilot in order to locate your account, but unfortunately, we have not received a response.

Please note that, as stated in our Terms of Service, specifically Section 25,we reserve the right to refuse or reject any orders at our discretion.

If you are able to provide the requested information, I’d be happy to look further into your account and review why this order was declined.

Thank you for your understanding.

Rated 1 out of 5 stars

Initially I sang their praises

Initially I sang their praises. What a great service! I spent hours diligently checking gift card balances online and calling 800 numbers before sending them in, where the CardCash team apparently confirmed their validity.
Imagine my surprise when a year later they reach out demanding money, while offering no proof that the value was incorrect. Out of the blue I started receiving threatening emails to send me to collections - I honestly assumed it was a scam at first. While I was communicating with them to try to sort out the issue, they just sent me to collections anyway.
What a shady company.

21 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you for your patience.

We want to assure you that we are currently looking into this matter.

Before any account is sent to collections, we make every effort to resolve the issue internally and reach out to our sellers for clarification.

While we continue to investigate, your account will be placed on hold with the collection agency to avoid any further action during this time.

We appreciate your understanding and will keep you updated with any developments.

Rated 1 out of 5 stars

Selling a Best Buy Gift Card Scam...

I went to trade a Best Buy gift card for an Amazon gift card. After placing the sell order, they placed me under review for several hours. At the end, they declined me, saying their system flagged my transaction. I have used my real name, phone number, email address, and even my personal everyday debit card. What else do they need to verify?

I tried reaching out to their customer service to check if they need more info for verification, but they weren't any help. I even offered to provide my driver's license to help with verification, but they didn't say a thing about that. According to what many have experienced, I would say this is a scam.

19 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

I went ahead and looked into your order. It was originally declined on 8/19, but a reassessment was requested and completed the same day. Following the review, your order was approved later on 8/19.

Payment was sent earlier this morning, 8/20, to the email address we have on file.

Please let us know if you have any further questions or need assistance with anything else!

Rated 5 out of 5 stars

Carnival Cruise Discount

We love to cruise and prefer Carnival. To save money on our cruise fare we pay with Carnival gift cards purchased at a discount through CardCash.com. The e-cards are delivered immediately via email - I couldn't ask for better service

15 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for your kind words! We're thrilled to hear that you love cruising and that CardCash has helped you save on your adventures. It's great to know our instant e-card delivery made your experience smooth and convenient , just how it should be!

We truly appreciate your support and look forward to helping you save on many more cruises to come. Bon voyage on your next trip!

Rated 5 out of 5 stars

Bought a top golf GC

Bought a top golf GC. Instant delivery and saved a bunch!

13 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for the great review! We're glad to hear your Topgolf gift card was delivered instantly and helped you save. Enjoy your time at the range, and we hope to serve you again soon

Rated 1 out of 5 stars

Theifs

They took my giftcard and no payment 0 balance on my card. All they said was they didnt.

31 July 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

I looked into this matter for you. You had placed a sell order to trade a physical card that required mailing in. However, before we received the card, you canceled the order on your end.

I spoke directly with the merchant, and they confirmed that the funds are still available on the card. The card was activated on May 28, 2025, and the full balance remains intact. We attempted to verify the balance online, but encountered an issue that prevented us from confirming it through that method, however like I stated we confirmed with the merchant via phone.

Since the funds are still on the card, we recommend reaching out to the merchant directly to resolve any balance verification concerns.

If you already shipped the card, we will return it to you upon receipt, as the order has been canceled.

Let us know if you have any further questions.

Rated 5 out of 5 stars

Quick, easy, trustworthy

5 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for the 5-star review! We're glad to hear you found the process quick, easy, and trustworthy , that's exactly what we aim for. We truly appreciate your support and hope to serve you again soon!

Rated 1 out of 5 stars

Literally everything gets flagged as…

Literally everything gets flagged as “high risk” and cancelled. Correct info, multiple payment methods, legitimate emails. What’s the point?

8 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Hi we apologize for any inconvenience this may have caused you.
Our gift card platform employs robust fraud prevention measures to protect both our customers and our business. Sometimes, these measures may unintentionally flag legitimate orders. Please know that this is not a reflection on you personally, but rather a necessary precaution in the gift card industry, which is unfortunately a frequent target for fraudulent activities.

To reduce the likelihood of your orders being flagged in the future, here are some tips:

1. Ensure you're using your primary email address, phone number, and payment method associated with your account.
2. Avoid using VPNs when placing orders, as they can trigger our security systems.
3. If you're a new customer, start with smaller orders to establish a purchase history with us.
4. For returning customers, try to maintain consistent order patterns and amounts.
5. Always use a single account for all your transactions.

If you're attempting to make a large purchase to pay off vacations, it might be helpful to split your order into smaller amounts over a few days. This can help our system recognize your purchasing pattern and reduce the chances of being flagged.

If you continue to experience issues despite following these guidelines, please don't hesitate to reach out to us again. We're here to help ensure you can successfully complete your purchases.

Rated 5 out of 5 stars

Wow, fantastic experience!

Had a few unused Lego gift cards and had never heard of Cardcash, or even knew trading/selling them was a thing! After doing some research on the company, etc decided to give it a whirl. Within three hours, my gift cards were accepted, and I had my new e-gift card of choice. It was that simple! I couldn't be happier, thanks so much!

8 August 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Wow ,thank you for the amazing review! We're so glad you gave CardCash a try and had such a smooth experience. It’s always great to hear when someone discovers how easy and fast it can be to trade in unused gift cards. We truly appreciate your trust and are thrilled to know you couldn’t be happier with the process!

Thanks again for choosing us , we hope to help you out again in the future!

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