Writing a quick positive review to offset some of the negative ones. I'm a very skeptical person who held an unwanted gift card from JCPenny since Christmas of 2024. I researched many gift card exchan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super disappointing experience! My gifts cards have been repeatedly rejected without any explanation and with auto response. When I raised a ticket for review of my account, support sent me a response... See more
Sent in McDonald's and Subway gift cards. They were returned to me, with stickers all over them, marked up with pen. They told me I was too risky to deal with, despite one prior successful sale.... See more
Company replied
Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need a... See more
Company replied
Company details
Contact info
990 cedar bridge ave, 08723, brick, United States
- 215-227-3227
- socialmedia@cardcash.com
- cardcash.com
2.8
Average
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A little nervous when I first started…
A little nervous when I first started using them, but I have used them for both Uber & Carnival gift cards, $50-$500, and they have all worked perfectly!
25 October 2025
Unprompted review
Reply from CardCash.com
Thank you so much for sharing your experience! We completely understand being a little nervous at first, and we’re thrilled to hear everything worked perfectly for you. We appreciate your trust and look forward to helping you again soon!
Two attempts to buy Carnival gift cards…
Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need an alternate email and my phone # to determine if it is possible for me to buy the cards. Im not stupid enough to believe that info wont be used to spam me with emails and phone calls by whoever these people sell my information to. So far there has been no response to my email asking for reassurance that my information wouldnt be sold to others.
15 October 2025
Unprompted review
Reply from CardCash.com
We understand this is a frustrating situation . Our customer support team is available to assist you directly, and you can reach them at 1-800-227-4214.
Please note that our gift card platform uses advanced fraud prevention measures to protect both our customers and our business. Occasionally, these safeguards may mistakenly flag legitimate orders. This is not a reflection on you personally but rather a necessary precaution due to the high risk of fraud in the gift card industry.
To help reduce the chances of your orders being flagged in the future, we recommend the following tips:
Use your primary email address, phone number, and payment method associated with your account.
Avoid using VPNs or anonymous browsing tools while placing orders, as these can trigger our security systems.
If you're a new customer, consider starting with smaller purchases to build a transaction history.
Returning customers should try to maintain consistent order patterns and amounts.
Use one account for all your transactions to ensure consistency and avoid system alerts.
If you're attempting to make a large purchase, such as for travel or vacation expenses, we suggest splitting the purchase into smaller amounts over several days. This can help our system better recognize your buying patterns and reduce the likelihood of being flagged.
If you continue experiencing issues after following these guidelines, please don’t hesitate to reach out to us again. We’re here to help and ensure your experience is as smooth as possible.
CardCash.com is a SCAM, don't waste your money and time!!!
I placed an order for $50 DoorDash gift card just to try to save $3.05. After the payment, I received the email with the PDF file attached which has the card number in it. I logged into my DoorDash account and try to redeem the gift card but it always shows "Unable to redeem gift card. Enter your gift card PIN again". I also called the DoorDash company's official customer service to check what's wrong with the this gift card I literally just purchased from CardCash.com a couple hours ago. (I would have called them right after but I purchased the gift card around 1am and the DoorDash's customer service wasn't avaiable until the morning). They told me that they tried to verify this gift card but this gift card is not found in their system. It's a invalid card number. CardCash.com is a scam! I'm trying to reach CardCash.com's customer service now. I have emailed them and I also called their number but unfortunately, it's the weekend now so I can't reach anyone. Let's see if they will get back to me through email as soon as possible and give me back the full refund! This is way too frustrating, and annoying. I recommend anyone who tries to save some bucks please do your best to avoid this website. Since, you most likely will waste a lot of your time and money. AVOID THIS WEBSITE!!! I NEED MY FULL REFUND!!!
25 October 2025
Unprompted review
Reply from CardCash.com
We completely understand how frustrating it can be to receive an invalid gift card. Please note that your purchase was made over the weekend, and our claims team processed your refund this morning as soon as we received your email.
We sincerely apologize for any inconvenience this may have caused. While it doesn’t happen often, there is a small risk of receiving an invalid card when purchasing from a secondary gift card marketplace. That’s exactly why we offer a 45-day guarantee , to make sure you’re protected in these rare situations.
Thank you for your patience and understanding.
very easy and great discount
17 October 2025
Unprompted review
Reply from CardCash.com
Thanks a bunch for your awesome review! We’re so glad you enjoyed your experience ,it really makes our day to hear that you had an easy time and been getting great discounts.
This is a great program
This is a great program, with getting a discount off the face value of the gift card. Helps to Dave money. You do have do to a few extra steps to get all the benefits, but worth it.
21 October 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your wonderful review! We’re glad to hear you’re enjoying the program and finding the discounts worthwhile. We appreciate you taking the time to share your experience , and we agree, those extra steps are definitely worth the savings!
Trustworthy site
Received my payment in less than 2 days was quick and easy only thing would’ve made it better if i got a better offer for my gift card. They gave me 67% of my gift card value which is ok i guess but other than that its a legit site i did my fist sell and now im on my second i will let yall know how it goes
Update: i received my second payment in less than 12 hours ! Highly recommend this site
18 October 2025
Unprompted review
Reply from CardCash.com
Thank you for your feedback! We're glad to hear your first sale went smoothly and you received your payment quickly. We understand you'd like to see higher payout rates , the offers we provide are based on current market demand, but we’re always working to stay competitive. We appreciate you giving CardCash a try and are excited to hear you're already on your second transaction! Looking forward to your next update.
Great experiences with cardcash
Great experiences with cardcash, experienced multiple facets of this website and they all gave me a good experience. I sold them a physical $50 card to spafinder that I had to mail in -- was paid shortly after the company received it. I then sold them $150 in gift cards to Saks where I input the gc #s online - I was paid within minutes of entering them online. I then bought $100 in gift cards to Topgolf -- they worked great the next day, and saved me 25%. I then bought another round of $120 gift cards to Topgolf --Unfortunately these had an issue, these showed as zero at the Topgolf vendor. I filled out their form to request a refund, and I was refunded on this the next business day (the request was made on a Friday, I recieved refund on a Monday).
20 October 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the detailed and thoughtful review! We're thrilled to hear about your positive experiences across both buying and selling gift cards with CardCash. It's great to know that our process met your expectations, whether it was mailing in a physical card, entering digital gift cards online, or resolving an issue quickly with your Topgolf purchase. We truly appreciate your trust in us and your continued business. If you ever need assistance in the future, we’re always here to help!
It’s a no-brainer!!
It’s a no-brainer!!! You have discounted gift cards for places I shop!!! What’s NOT to love???? Everyone loves a bargain!!! I’ve never had any issues with your cards and I’ve been a customer for years!!!
19 October 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the amazing review! We're thrilled to hear you've been enjoying the savings and finding value in the gift cards we offer. Your continued support over the years means the world to us! Here's to many more great deals ahead!
I've bought gift cards on many…
I've bought gift cards on many occasions through CardCash. Always an easy and reliable experience.
9 October 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind words! We're thrilled to hear that you've had easy and reliable experiences with CardCash time and again. We truly appreciate your continued support and look forward to helping you save on many more occasions!
Easy and a reputable company
Easy and a reputable company. Don't second guess them.
6 October 2025
Unprompted review
Reply from CardCash.com
Thank you for the vote of confidence! We're so glad you've found CardCash to be easy to use and trustworthy. Your support means a lot to us!
Excellent Selection! Quick Purchase Process!
Excellent selection of brands for which gift cards are available. The purchase process is seamless and super-fast with gift cards appearing in my inbox almost immediately.
4 October 2025
Unprompted review
Reply from CardCash.com
Thank you for the great feedback! We're thrilled to hear that you enjoyed our wide selection of brands and that the purchase process was quick and seamless for you. It’s great to know the gift cards are reaching your inbox right away, that’s exactly the experience we aim to provide. We appreciate your support and look forward to serving you again soon!
Quick process, great savings
To be completely fair, when I first began purchasing cruise gift cards through card cash, they were coming back rejected as potential fraud. I persisted and glad I did. After I was finally able to get a couple of lower denomination cards accepted by my bank, it was great. I have since purchased over $3k in cards in several denominations with no problem. I receive the confirmation emails within a minute or two and have immediately been able to apply the gift card balances to my booked sailings. The website allows me to quickly search and choose what I want and the check out process is very smooth. 7% savings on each gift card is great and I'll keep coming back.
30 September 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your thoughtful review! We're glad you stuck with us through the initial hiccups and that everything is running smoothly now. It’s great to hear that you’ve been able to save significantly on your cruise bookings and that our platform has made the process easy and efficient for you. We truly appreciate your continued support and look forward to helping you save even more on future adventures!
Warning:
Warning:
The website displays a gift card in the title, shopping cart, and confirmation email, along with a misleading description containing incorrect information. However, what they actually send is a certificate that does not function like a real gift card, and you may not be able to use
4 October 2025
Unprompted review
Reply from CardCash.com
We tried reaching out to you via Trustpilot to get more information about the merchant you're referring to and what happened.
We’d really like the opportunity to assist you and better understand your experience. Please don’t hesitate to reach out to us with more details , we're here to help.
I have tried to purchase Carnival…
I have tried to purchase Carnival Cruise Gift cards many times. Keeps coming up that I am potential fraud and they won't approve the transaction. I have contacted them and they can't tell me why I am flagged fraud and there is no number to call to purchase from. Would be a big customer as many people buy the Carnival Cruise Gift Cards to pay for trips with, I would have been one of them. I don't like being labeled "Fraud" and can't purchase
30 September 2025
Unprompted review
Reply from CardCash.com
We understand this is a frustrating situation . Our customer support team is available to assist you directly, and you can reach them at 1-800-227-4214.
Please note that our gift card platform uses advanced fraud prevention measures to protect both our customers and our business. Occasionally, these safeguards may mistakenly flag legitimate orders. This is not a reflection on you personally but rather a necessary precaution due to the high risk of fraud in the gift card industry.
To help reduce the chances of your orders being flagged in the future, we recommend the following tips:
Use your primary email address, phone number, and payment method associated with your account.
Avoid using VPNs or anonymous browsing tools while placing orders, as these can trigger our security systems.
If you're a new customer, consider starting with smaller purchases to build a transaction history.
Returning customers should try to maintain consistent order patterns and amounts.
Use one account for all your transactions to ensure consistency and avoid system alerts.
If you're attempting to make a large purchase, such as for travel or vacation expenses, we suggest splitting the purchase into smaller amounts over several days. This can help our system better recognize your buying patterns and reduce the likelihood of being flagged.
If you continue experiencing issues after following these guidelines, please don’t hesitate to reach out to us again. We’re here to help and ensure your experience is as smooth as possible.
Works easily and immediately.
22 September 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the great review! We're thrilled to hear everything worked easily and immediately for you. We appreciate your support and hope to serve you again soon!
BAIT AND SWITCH SCHEME!
I sent multiple gift cards to CardCash under Order #3741729 after they quoted me a payout and clearly stated they would buy them. Once the cards were in their hands, everything changed. Suddenly they demanded “proof of origin” (who keeps receipts for years of gifts given to their kids and family?) and then flat-out refused to pay. Instead, they forced the cards into their shady “consignment” program — meaning I might get paid someday if a stranger buys them.
This is a textbook bait-and-switch. They promised a direct buy, accepted my cards, and then broke their word. I don’t even want the cards back — we’re moving overseas, and they’re useless to me now. I only wanted the payout I was promised.
CardCash isn’t running a fair exchange — they’re holding customers’ property hostage. I’ve already filed a BBB complaint and will continue escalating. If you value your money, avoid CardCash.
25 September 2025
Unprompted review
Reply from CardCash.com
Our team has gone ahead and processed your order for (PayPal) payment 9/26.
As discussed by phone, CardCash.com reserves the right to accept, decline, or move any orders into consignment if they are flagged as high risk by our system.
While we understand your frustration with the order process, these measures are in place to protect both CardCash.com and our customers.
This was not a case of “bait and switch,” as you mentioned, since no order is considered fully completed until it has been approved by our Risk Team.
We're glad we were able to speak with you directly and provide an outcome you were satisfied with.
Please feel free to reach out to me directly if you have any further questions or concerns.
Thank you again for your understanding.
Buyer Beware
Buyer Beware! I've used CardCash for two years but recently lost $600 worth of gift card value and the company has zero interest in helping make things right with me. I had purchased four Pottery Barn gift cards for purchase of a table, sadly when I went to purchase the table it was out of stock, so I was able to use two of the cards on something else and save the other two cards for when I had wanted another purchase with Pottery Barn. When I tried to use the cards, Pottery Barn said they'd been reported lost or stolen. I've called CardCash twice and emailed their customer service multiple times but they just keep referring back to their 45 day policy with no attempt to help me utilize the value of the gift cards I paid for. This experience showed me that to save 5% on the purchase price you might lose big and CardCash won't support you in any way.
18 September 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out. We sincerely apologize and understand how frustrating this situation must be.
As noted in our terms, we have a clear 45-day guarantee policy in place. Since we operate within the secondary gift card market, there is a small risk that a card may have an issue. This is exactly why the 45-day guarantee exists , to give our customers a fair window to check and use their cards.
In reviewing your order, it appears that the claim was made 115 days after the purchase date, which is well beyond the guarantee period. We do our best to communicate this policy clearly and always recommend that customers purchase gift cards only when they are ready to use them soon after.
Again, we’re truly sorry for the inconvenience. While we can't offer a resolution in this case due to the timing, we appreciate your understanding and thank you for being a valued customer.
On 9/21/25 I logged on to card cash…
On 9/21/25 I logged on to card cash yesterday to sell my Home Depot gift card that had a balance of $88.46 they agreed to give me a virtual prepaid balance of $75 in one to two business days. Today 9/22/25 I get an email saying we regret to inform you that we couldn’t process your order due to issues with the gift card details. So I go to Home Depot website and check my balance and my balance is zero. This is a total scam people don’t give these people you’re gift card information they will rip you off!!!!
22 September 2025
Unprompted review
Reply from CardCash.com
We take this matter very seriously and have thoroughly investigated your concern.
Your order was entered into our system on 9/21, but it was not accessed until 9/22. Upon review on that date, we found that the card had no remaining balance and had already been redeemed. As a result, we canceled the order.
We also reached out to the merchant, who confirmed that there were multiple transactions made using the card — some in-store in Ohio and others online.
Since the card was not viewed in our system until 9/22 , after the funds had already been used , we recommend contacting the merchant directly or reaching out to the original source from which you received the card. They may be able to provide additional insight into the use.
Please let us know if there’s anything else we can assist you with.
Easy to Save!
I love saving money, and CardCash lets me do that easily! I find the gift card I want to purchase, purchase it, and then redeem it toward my item! I personally love buying Carnival Cruise gift cards. I have not had any issues at all with the purchase process or the redemption process, and I have already bought and redeemed ten cards!
1 September 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the fantastic review! We're thrilled to hear how much you're enjoying the savings with CardCash, especially on something as exciting as Cruises! It's great to know the purchase and redemption process has been smooth for you. Ten cards and counting, that's impressive!
We truly appreciate your continued support and look forward to helping you save even more on your next adventure. Have a safe trip!
Great experience.
I had a walmart gift card and sold it to cardcash.
First time ever doing this.
It took all of 5 mins and the money was in my bank account in under 24 hours.
I'm very happy with the experience.
Tim P.
18 September 2025
Unprompted review
Reply from CardCash.com
Hi Tim,
Thank you so much for the great review! We're thrilled to hear that your first experience with CardCash was a smooth and positive one.
We’re glad we could make the process quick and easy for you , and that the funds hit your account so fast!
Looking forward to helping you again in the future.
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