When I first received gift message I thought it was a scam. I couldn't easily tell if this was legitimate. Took a bit to track down who sent it. Once verified it was legitimate. I could easily selec... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve had a really positive experience with Card.Gift. The website is incredibly easy to navigate and user-friendly. The whole purchasing process took just minutes from start to finish. I bought Uber... See more
Company replied
It was a simple and straightforward process on my end and it was received swiftly by the recipient although there was a little trouble for them to figure out how to redeem it wich took a bit of resear... See more
Company replied
TCN offer a great range of gift cards to suit everyone. Recently security concerns were discovered and it's great that action was taken to address this. One suggestion I would like to make is that... See more
Company replied
Company details
Written by the company
Based in Melbourne, Australia, Card.Gift was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given.
Contact info
254 Swan St Richmond, 3121, Melbourne, Australia
- 1300 375 346
- support@card.gift
- card.gift
3.5
Average
743 reviews
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Takes 2 days to be approved and not get
Takes 2 days to be approved and then not received for 3 days has happened 2 times now
2 February 2026
Unprompted review
Reply from card.gift
Hi Ebs, thank you for the feedback. As a security measure, gift card orders may be reviewed for up to 48 hours. If you have still not received your gift card, please reach out to our support team via email at support@card.gift with your order details so we can best assist you.
Warm regards,
Card.Gift
Very useful for getting want I need…
Very useful for getting want I need without having to go to the shops, and much simpler plus more reliable than most websites
5 February 2026
Unprompted review
Reply from card.gift
Hi Jack, that’s great to hear. We’re really glad the service makes it easier for you to get what you need without the trip to the shops. Thank you for trusting us and for sharing such thoughtful feedback.
Warm regards,
Card.Gift
Card emailed 2 days after confirmation
Card emailed 2 days after confirmation. Too late for the event it was meant for. Then I find out it has to be validated by the receiver, who is not tech savvy and can't do it. Plus it expires after a certain amount of time and I'm getting spam emails. Absolute disaster from start to finish.
4 February 2026
Unprompted review
Reply from card.gift
Hi Beau, we're sorry to hear that you've had this experience. Due to security reasons, orders can be subject to a 48 hour review as specified at checkout. If you require any further assistance with this gift card, please don't hesitate to reach out to our customer support team via email at support@card.gift with your order details so we can best assist you.
Warm regards,
Card.Gift
Easy to organise for me and quick…
Easy to organise for me and quick delivery. But receipient not great with technology and struggled
2 February 2026
Unprompted review
Reply from card.gift
Hi Phillippa, thank you for your feedback! We’re glad the ordering process was easy and that the delivery was quick. We also understand that some recipients may find digital cards a little tricky if they’re not comfortable with technology, we appreciate you sharing this, as it helps us think about ways to make the experience even easier for everyone.
Warm regards,
Card.Gift
Terrific gift cards
Straight forward, quick and easy to purchase and use. Just buy online, download an app and it's added to your wallet. No issues or delays!
29 January 2026
Unprompted review
Reply from card.gift
Hi Sarah, that’s great to hear. We’re glad you found the process straightforward, quick, and hassle-free. Thank you for sharing.
Warm regards,
Card.Gift
Very easy to access
Very easy to access
Couple of steps and wella!
You have your digital card in your inbox ready to enjoy.
Or if gifting it definitely makes someone’s day so easy!!
4 February 2026
Unprompted review
Reply from card.gift
Hi Lesley, that’s lovely to hear! We’re glad the process was easy and quick, and that the digital card arrived straight in your inbox. It’s wonderful knowing it helped make someone’s day a little brighter, thank you for sharing.
Warm regards,
Card.Gift
Pretty good
It was a simple and straightforward process on my end and it was received swiftly by the recipient although there was a little trouble for them to figure out how to redeem it wich took a bit of research. If you don't have it already you should add instructions for the recipient on how to redeem the card. In my case it was my grandfather so he was confused on how to use it but I helped him figure it out. But otherwise it was pretty good.
29 January 2026
Unprompted review
Reply from card.gift
Hi Lennox, thank you for sharing your experience! We’re glad the purchase process was simple and that the gift card reached your grandfather quickly. We really appreciate your suggestion about redemption instructions, we're always looking to improve our products and the user experience and will take the feedback on board.
Warm regards,
Card.Gift
Very large scope of cards available
Very large scope of cards available. Quite easy to use once you get used to it.
2 February 2026
Unprompted review
Reply from card.gift
Hi, thank you for the feedback! We’re glad you found the range of cards impressive and that it became easy to use once you got familiar with it.
Warm regards,
Card.Gift
I have been using this service for…
I have been using this service for quite a while now, great and fast service, always get what i pay for and excellent cards to choose from.
5 February 2026
Unprompted review
Reply from card.gift
Hi Upeli, thank you for being such a loyal customer. We really appreciate your support and are glad you continue to enjoy the fast service and great range of cards. It’s wonderful to know everything has worked smoothly for you, thanks for sharing your experience!
Warm regards,
Card.Gift
Really easy to use
Really easy to use, card comes through within minutes of purchase every time. Can’t recommend this enough
1 February 2026
Unprompted review
Reply from card.gift
Hi Will, that’s fantastic to hear. We’re really glad the process is easy and that the card arrives quickly after purchase. Thank you so much for your recommendation and support, it means a lot to us!
Warm regards,
Card.Gift
Great gift for when you don’t know what…
Great gift for when you don’t know what they want or for myself so I can do something special for myself. Luv card gifting
22 January 2026
Unprompted review
Reply from card.gift
Hi Stella, thank you for your feedback. We’re so glad you enjoy the flexibility of gift cards, they really are a great way to treat someone else, or even yourself to something special. Happy gifting.
Warm regards,
Card.Gift
So easy to do online
So easy to do online, pick your value. Add the details and send. Quick and easy.
30 January 2026
Unprompted review
Reply from card.gift
Hi Karen, we’re glad you found the process simple from start to finish. Quick and easy is exactly what we aim for. Thanks for sharing!
Warm regards,
Card.Gift
It’s just so easy
It’s just so easy, quick and clear to use, love how convenient it is ,
Thank you !!!
29 January 2026
Unprompted review
Reply from card.gift
Hi Heather, you’re very welcome! We’re really glad you’re enjoying how easy, quick, and convenient it is to use the gift card. Thank you so much for sharing your kind feedback.
Warm regards,
Card.Gift
Works with anything incredible product…
Works with anything incredible product speedy delivery if you need help customer service are very helpful
1 February 2026
Unprompted review
Reply from card.gift
Hi Finn, thank you for sharing. We’re really glad you’re enjoying the flexibility of the product and found the delivery fast. It’s great to know our customer service team was able to help when you needed support too.
Warm regards,
Card.Gift
Reply from card.gift
Hi Katelyn, thank you for the feedback. We're happy to hear that you had a great time gifting with us.
Warm regards,
Card.Gift
It was so quick and easy to purchase…
It was so quick and easy to purchase and the receiver got the gift card immediately ! Exceptional service
2 February 2026
Unprompted review
Reply from card.gift
Hi Maree, it's great to hear that everything worked out so smoothly. A fast and simple gifting journey is exactly what we aim for.
Warm regards,
Card.Gift
Easy to use website with heaps of great…
Easy to use website with heaps of great options! Customer service was polite, professional and prompt!
5 February 2026
Unprompted review
Reply from card.gift
Hi Emily, We’re really glad you found the website easy to use and enjoyed the range of options available. It’s also great to know our customer service team was able to help in a polite, professional, and prompt way. Thank you for sharing your experience!
Warm regards,
Card.Gift
Love it!!!!
1 February 2026
Unprompted review
Reply from card.gift
Hi Jess, we're so happy to hear that youd had such a good gifting experience with us.
Warm regards,
Card.Gift
Great experience
Great experience. So easy to do and so quick and reliable.
5 February 2026
Unprompted review
Reply from card.gift
Hi Kylie, thank you for your feedback. We're thrilled to hear that you had a great experience with our gift cards.
Warm regards,
Card.Gift
Very easy to use never have any…
Very easy to use never have any problems.
29 January 2026
Unprompted review
Reply from card.gift
Hi Barbara, thank you for your review. It's great to hear that you're having such a great time with our gift cards. Thank you for continuing to gift with us.
Warm regards,
Card.Gift
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