Carcheck.co.uk - Car checkReviews 

347
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Carcheck.co.uk Helped me make up my mind on buying a new work vehicle.it was so reassuring by just putting in the registration. gave me the confidence in the purchase. Totally recommend By Leon L... See more

Rated 5 out of 5 stars

I use this site a lot at the moment while searching for a good used car to buy. The MOT history data is invaluable as it identifies any major problems such as brakes, suspension etc. Unless a car has... See more

Rated 5 out of 5 stars

Proper good vehicle checker tells you stuff the car dealers don't cuts the hpi cons and gives any crash damage done brilliant going to pass this to all my mates cc

Rated 1 out of 5 stars

Pretty much all the information about my vehicle is wrong. My car is a MiTo cloverleaf which is 170bhp. However, this website shows it as a MiTo Edge (this doesn’t exist) and 59bhp. I previously h... See more

Company details

  1. Vehicle Inspection
  2. Car Inspection Station

Written by the company

One of the largest UK carcheck services. We only accept one-time payments and do not have a monthly fee subscription


Contact info

You should know

4.4

Excellent

TrustScore 4.5 out of 5

347 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(347)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid

Avoid - paid for two car checks and they only send you one code to do said check.

I have emailed and heard nothing.

21 May 2026
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

I’m sorry for the inconvenience caused.

When purchasing two car checks, the voucher code for the second report can be found on the last page of the first report you received.

I have also requested your details through Trustpilot so I can contact you directly and help resolve this issue as quickly as possible.

Kind regards,
Bert
Carcheck

Rated 1 out of 5 stars

Avoid this company!

Avoid this company and do not fall for the special offer of a one third discount for 2 reports. If you are lucky you will get the first one but from my experience you won’t get a second despite contacting them. They ignore you then just sent you a link to pay again despite copying and pasting the link they provide. I have given up on trying to get a refund as despite paying for two can only get one. Beware of this website as customer service doesn’t exist.

20 May 2026
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

I’m sorry to hear about your experience and the frustration this has caused.

Please contact me directly at customers@carcheck.co.uk so we can investigate this for you. If you did not receive the reports you paid for, we will of course make sure this is resolved appropriately, including issuing a refund where necessary.

We would really appreciate the opportunity to look into this and help.

Rated 1 out of 5 stars

I paid the £14.99 in April because it…

I paid the £14.99 in April because it specifically stated it came with a service history. When I received the report it had everything BUT the service history. I have contacted them twice for a refund only to be ignored. Read the other reviews. I am not the only one!

Update: After trying to blame me saying I sent to the wrong email (which I did not), they then offered me half a refund and a free report. I explained I wanted a full refund, as another report was useless to me. They finally refunded me in full. While I am happy for the refund, it shouldn’t be all this hassle when the mistake was theirs. Nor should it take people leaving a bad review to get a response from this company.

30 April 2026
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Please contact me directly at customers@carcheck.co.uk so we can arrange a refund for you. It’s possible that your earlier messages were sent to our no-reply@carcheck.co.uk address, which would explain why we did not receive them.

Apologies again for the experience, and I would really appreciate the opportunity to resolve this for you.

Kind regards,
Bert
Carcheck

Rated 1 out of 5 stars

Additional hidden within initial 'offer'

Higher fee hidden within "deal" where a £5 single vehicle check inadvertently becomes a £39 fee.

16 May 2026
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

We’d like to clarify that we do not offer or charge a £39 subscription. Our service only provides one-off payments for individual vehicle checks

Please check your bank statement and contact the party debiting the money. This is not carcheck.co.uk

Rated 1 out of 5 stars

Doesn't work

Doesn't work. Only tells you what is available for free on DVLA website. Save your money.

10 May 2026
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

We’re sorry to hear that the report did not meet your expectations. Could you please contact us and let us know what exactly isn’t working or what information you feel is missing? We’d really like to understand the issue.

If there is something wrong with the report, we will do our best to fix it or provide a refund where appropriate.

Rated 1 out of 5 stars

Was advertised as being £9.99 for a…

Was advertised as being £9.99 for a service,so I went with it instead of AA which is more expensive. When I paid with PayPal they took £19.99 from my account.Contacted them and they said it was for 2 reports £9.99 each,misleading scam and they are based in Holland.They did refund me £5 to my PayPal though.

6 May 2026
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Thank you for your feedback.

We would like to clarify that the £5 refund was processed last week and, according to PayPal, it should already be completed. If you have not received it, please let us know and we will be happy to look into this further for you.

We’re sorry for any confusion or inconvenience caused. If you need another vehicle report in the future, feel free to contact us by email and I will personally assist you.

Rated 1 out of 5 stars

Bought a premium report soley for…

Bought a premium report soley for service history as advertised to be on the report. Report instantly available but No service history or any mention of servicing. Will ask for a refund

8 May 2026
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Unfortunately, we are not always able to find service history information. Our apologies for this. Have you already contacted us through our contact form? If so, you have likely already received your refund. We’d be happy to hear from you.

Rated 1 out of 5 stars

Don't waste your money

Website offered 2 car check offer for £9.99. when I went to pay it changed to £19.99. I paid figuring what the hell it's only a tenner. Got the report for my car which is "ok" though not detailed as stated and not accurate. Input the reg for the other car and it wanted me to pay again! No menu to access. Utterly ridiculous and useless. Avoid at all costs. These companies are just basic checks with some credit checks for finance and write off info. Where's the refund button on the website hmm?

19 April 2026
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

The website offers 2 checks for £9.99 each. Please contact us through our contact form so we can look into this issue and help resolve it for you.

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