Fantastic phone case. Looks great. Well made. Fits perfectly. Great protection. This is my 4th purchase. I wouldn’t purchase any other phone case. Great communication. Fast delivery. Highly recommende... See more
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Received another 3 Kevlar iPhone covers for our backorders. Whilst drop protection is limited compared to the carbon models, this is the best looking and least slippery iPhone cover we have in stock.... See more
Company replied
Great product, impeccable customer service and super fast shipping. Ordered the Kevlar iPhone 11 Pro Max cover by mistake, needed the the iPhone 11 Pro instead. Got in touch CarbonThat team and they f... See more
Company replied
I accidentally ordered a case for an iPhone 13 Pro Max, when I needed an iPhone 13 Mini because I wasn't attentive when ordering. I flicked an e-mail through the 'contact us' link and hoped for... See more
Company details
Information provided by various external sources
At CarbonThat we are introducing to you 100% Real Carbon & Kevlar Fibre products! Experience the feel of the world's greatest supercars & aerospace engineering at the touch of your hands with our sleek, ultra-slim, high protection cases. CarbonThat is a brand and community, empowering all carbon fibre enthusiasts worldwide to connect and inspire.
Contact info
Sydney, Australia
- carbonthatofficial@gmail.com
- carbonthat.com.au
4.6
Excellent
329 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from CarbonThat
Thank you Corey, that's a great vote of confidence with your review!
Reply from CarbonThat
Really glad you love your purchases Marco!
Great product.
11 November 2021
Reply from CarbonThat
Thank you David for taking the time to leave your review.
This is the third phone cover I have…
This is the third phone cover I have purchased, great customer service, fast postage.
10 November 2021
Reply from CarbonThat
It's always a pleasure to see you again James, thank you for your review!
Great product, impeccable service, super fast shipping
Great product, impeccable customer service and super fast shipping. Ordered the Kevlar iPhone 11 Pro Max cover by mistake, needed the the iPhone 11 Pro instead. Got in touch CarbonThat team and they fixed my error within 5 mins. Shipping was super fast, bought the case Tuesday afternoon and had it on my phone on Wednesday afternoon. Can’t fault the product and team at CarbonThat.
6 November 2021
Reply from CarbonThat
It was great speaking to you Victor, was more than happy to help! We appreciate the feedback :)
Prompt communication and postage A+++
3 November 2021
Reply from CarbonThat
Thank you Robert, always a pleasure.
Reply from CarbonThat
Thank you Doug, for being such a regular customer with us! We love your support. Thank you so much.
Very pleased with product will be happy…
Very pleased with product will be happy to recommend products
Terry
3 November 2021
Reply from CarbonThat
Thank you Terry, for leaving your feedback. :)
Great little money clip.
Good ongoing after-sales communication and speedy delivery, given the COVID related postal delays. Great little money clip and looks fantastic. Integrated really well into the leather folding wallet I wanted it to.
22 October 2021
Reply from CarbonThat
Thank you Darren, we appreciate your comments about our communication and product, it's exactly what we strive for!
Nice slim look case adds no bulk to…
Nice slim look case adds no bulk to phone...great case
22 October 2021
Reply from CarbonThat
Thank you Andrew, you've described our case perfectly! Happy to hear you enjoy your case! :)
Reply from CarbonThat
Thank you Joe for your feedback!
Good quality
Good quality, quick delivery, and good customer service. I would suggest you guys change your ISP hosting name to @carbonthat instead of @Gmail. Otherwise really good and will be returning soon for another purchase.
21 October 2021
Reply from CarbonThat
Cheers Ali!
Thank you for the positive review and advice! We are always looking at ways to improve our brand, products and service so your feedback is much appreciated. We hope to see you return soon.
Poor design
Poor design. The money clip was fine. But the wallet broke within a day and they sent me the wrong phone cover for my phone
17 October 2021
Reply from CarbonThat
Hi Shams, thank you for your purchases and review. We apologise for your experience - it is definitely not reflective of our usual standards as displayed by the other reviews.
I can see a member of our team has reached out to you a few times to attempt to resolve the issue. Unfortunately, we did not receive a response from you.
Upon searching our system, we can see the correct case was in fact sent to you. If you had chosen the wrong case during checkout, please let us know and we will do our best help you out.
In regards to the wallet, can you please provide us with some context to how it broke. We take all feedback to the quality of our products very seriously and would like to have this investigated further.
Looking forward to hearing from you,
Jared
The phone cover for my s21 broke after…
The phone cover for my s21 broke after 2 days. Not happy
14 October 2021
Reply from CarbonThat
Hi Paul,
I'm sorry to hear that has happened, that is an extremely unusual event. I would love to hear more about the context of the breakage. We have been selling the Kevlar Edition for many years and it has never been a case of breakage without external factors.
More than happy to take a look into it further if you are able to reach out to us.
-Jared
Fits perfectly and feels is great in…
Fits perfectly and feels is great in the hand. Front cover frame stays in place. Happy with my purchase, although I wanted the Samsung cover, but was not in stock for weeks and gave up and bought this. Delivery was super fast. The quality is as expected and I cannot find any fault.
14 October 2021
Reply from CarbonThat
Glad we were able meet your expectations! The Samsung Fold series was one of the toughest to make cases for! Thank you for your feedback.
1 word QUALITY!
I ordered this for a gift for my partner. Even though it arrived a little late due to Aus post & Covid delays I have never been so impressed by a phone cover like this one. From the little box it comes in to the quality & feel of the case 100% going to recommend this company to everyone I know who loves carbon products!
13 October 2021
Reply from CarbonThat
Thank you for your kind words and support Haylie! You have been great to deal with and your patience is amazing! Cheers!
Very good quality and delivery time
Very impressed with the speed it was delivered and love the look of it.
13 October 2021
Reply from CarbonThat
Cheers Will, happy to hear you had a great experience with us and the product!
I found Carbon That very good to deal…
I found Carbon That very good to deal with. They were prompt with delivery and and when I emailed them with a question they were very quick to respond. Thank you
Cheers Shirley
7 October 2021
Reply from CarbonThat
Hi Shirley,
Thank you for being a great customer to speak to and work with. I'm glad everything worked out well! Thank you for leaving your feedback.
-Jared.
Great products and even better service
5 October 2021
Reply from CarbonThat
Thank you for the review, it's great to hear you had a positive experience with us!
Delay
I can only say that I have not yet received my case, be it through no fault of your company, more likely due to covid delivery delays. Your products look good and I will provide genuine feedback once I've had an opportunity to test the case.
Thank you
4 October 2021
Reply from CarbonThat
Hi Pedro, thank you for leaving your review. You are correct, we had posted your case immediately. However due to the lockdowns currently in your state, Australia Post has been struggling with handling the packages. I can see that you received the case the day after this review. I hope the case has exceeded your expectations and that it was worth the wait!
Thank you for your patience,
Jared
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