carbar - Melbourne Reviews 59

Very easy collection process. The team are professional and efficient and the vehicle is immaculate.

Great experience so far.

Couldn’t be happier with the vehicle especially considering the price and the customer service is great as well made the process extremely smooth.

Emilie provided exceptional service by responding promptly to my queries and arranging an early pickup. Her friendly attitude and attention to detail made the entire experience outstanding. Thank you for your excellent service!

Great, essentially I was looked after and there is always someone to call or email with any questions which is essential for a service -we’re super impressed and happy.

Fantastic service from start to finish. Emails explain carbar subscription well and the team are friendly and helpful and are quick to update or message you. Really happy with Carbar and the team 😊

Ben and the team were amazing, kept me updated all the way through to car collection and actual application super smooth.

Expecting a long successful association with the Carbar team and highly recommend.

The high end badged car I have is excellently priced and in immaculate condition (unlike most “big name” rental groups).

Keep up the great work.

Extremely helpful. Car was delivered as arranged. Friendly service. Great option if you are not wanting to purchase a car.

Peter was awesome very informant and helpful.

I needed the car at 9-9:30Am and they did it. They really listened and I wasn’t too late to the funeral I had to go to.

Thank you heaps Ben.

The whole team was very supportive on giving information and quick to respond. I needed some extra time to arrive for collection and they waited for me and didn't rush on explaining everything.

Ben was a superstar and worked with me to ensure I was able to get the car on time. Excellent service

I needed a car for transport in a hurry. Emilie, Ryan and Peter went out of their way to make it happen on the same day. Great service, thanks Carbar Team

Thanks Ben, went out of his way to make sure the process went smooth, highly recommend using carbar.

Everything was perfect. Communication throughout to the lovely lady that went through the report and have me the keys. It was a very pleasant interaction throughout. Professional and genuine care for the Customer. I felt and feel valued as a first time Customer of CarBar.

Choose my car booked online and picked up car... No issues and great communications along the way.

AVOID AVOID AVOID!!!!! Provide cars that are faulty (AC didn’t work properly, apple car play did not work, faulty fuel filter which caused the car not to fill up properly and run through fuel so quickly). Have the CHEEK to charge for 20,000km when I only had the car three months and used 3,352km out of the 20k km and tried to charge me for excess mileage. Charged $100!!!!! For a Hoover and wash upon return which NO OTHER hire company does when returning a vehicle! The whole point of hiring is to swap within a few months and avoid cleaning! The car wasn’t even that dirty! Tried to charge me twice for two subscriptions even though I was supposed to receive a refund for the first subscription! AVOID AT ALL COSTS LIKE THE PLAGUE! They are scammers and will scam you out of the money! A negative social media report will follow to highlight the negativities using this company. Will be raising with the bank as fraudulent!

Dina was really helpful with setting everything up

Very quick response and transparent dealing.