Captain Jack's Seafood Locker Reviews 861

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We were impressed with our first purchase from Capt. Jacks. Great customer service, got email to make us aware of the product we were waiting for, fast shipment. My only constructive comment would... See more

Rated 5 out of 5 stars

Best crab I‘ve ever had!! Great for eating in groups, and family friendly. Everyone was really satisfied with their meal. However, some friends which are frequent customers complain about the rec... See more

Rated 5 out of 5 stars

We have been ordering from Captain Jack's for a few years now and can honestly say they are a top notch operation. We have only had one issue where the shipment was late (not their fault) and they too... See more

Rated 5 out of 5 stars

Web Site / Ease of Ordering: 5 Stars Packaging: 4 Stars Quality / Taste: 5 Stars Value: 5 Stars Ordered king crab legs from Captain Jack's Seafood Locker. The legs were clean,whole, and lar... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

Captain Jack's Seafood Locker has been locally owned and operated in Seward, Alaska for over 15 years. Captain Jack's started as a small packaging and shipping facility for sport-caught fish. Soon we recognized the demand for premium Alaskan fish and seafood by consumers around the United States. We began cultivating sources for the highest quality wild seafood Alaska has to offer. We work with select local fishing families who care about the quality of their wild Alaskan seafood products as much as we do.


Contact info

5.0

Excellent

TrustScore 5 out of 5

861 reviews

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Rated 5 out of 5 stars

Great Product

Great Product! Great communication, packaged well and fast shipping. Would recommend and will buy again from Captain Jack's. Thanks!

8 March 2018
Unprompted review
Rated 5 out of 5 stars

The service is quick

The service is quick! and the crab legs are thick, with lots of meat. Very tasty. I think the seafood recipe that's included in the polybag with the receipt is a nice touch also.

28 February 2018
Unprompted review
Rated 5 out of 5 stars

This has been one of my best purchases…

This has been one of my best purchases ever. I received my 10 lbs of Halibut here in Chicago in perfectly frozen condition and each packet is conveniently cut to about a 1 lb portion. We tried the fish the next evening and it is absolutely wonderful.

We might try the salmon next!

Great job. We will be ordering again for sure.

24 February 2018
Unprompted review
Rated 5 out of 5 stars

Best of the best.

I was looking at fishing trips to Alaska. The cost of the ventures led me to ordering seafood from Alaska.
SO PLEASED.
We order every 6+ months and feast on the best.
Locally caught. And prepared. When we order, they tell us the delivery date. Always within 36-48 hrs. The seafood is frozen solid. The freezer paks are frozen solid.
I feel great, knowing the seafood is prepared without chemicals, and the local fisherman are supported.

22 February 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Product

I have made several purchases and my family back in Ohio has nothing but good things to say about your products. They love it! My sister works in seafood and she also loves your products. Will definitely be buying more.

19 February 2018
Unprompted review
Rated 3 out of 5 stars

I ordered King Salmon...I was expecting…

I ordered King Salmon...I was expecting thick fillets.....it looked like what I got was from very small fish...not a King Salmon. I don't think I will be ordering from here again...the crab was not as large as I thought it would be either and for the price it should have been a lot bigger. I should have weighed what I bought as well. .

17 February 2018
Unprompted review
Rated 5 out of 5 stars

Crab legs are great

Crab legs are great. Ordered the brown crab legs and was upgraded to the red king crab legs. Only sucky part was FedEx are idiots and sent my west coast USA shipment to Memphis, TN, so my overnight ended up taking 2 days. But Captain Jack's packed it good with ice so they were still cold when they got here.

10 February 2018
Unprompted review
Rated 3 out of 5 stars

Unsatisfied services

I have ordered from your company before and the quality was excellent. Unfortunately, this time the quality of the King Crab legs were not fresh. I did not return them because I have invited some guests of the arrival night. I called the company and one of your staff stated that he will have a manager to contact me. It have been over 2 weeks no one contact me and I have been calling and left few messages almost every day for this past 2 weeks but no luck. Looking forward to hear back from Captain Jack.

4 February 2018
Unprompted review

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