Capsel Reviews 49

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is the second time we’ve used Capsel. Excellent communication! throughout. Yet again, the plummer that completed the job was very efficient. He was very punctual and the first thing he did... See more

Rated 5 out of 5 stars

Very good customer experience from start to finish. Nothing was to much trouble and the whole team played their part in good communications. When they said they would be on site they were there. Wh... See more

Company replied

Rated 5 out of 5 stars

The work was first class and the finished job outstanding. The workers were great to get on with - plenty of tea and biscuits - and talked us through all aspects of the job. All deliveries arrived... See more

Company replied

Rated 4 out of 5 stars

Capsel have been my goto plumber for a few years now. Always consistent and reliable, get the job done. The only reason I haven't given five stars is that nobody is that perfect.

Company replied

Company details

  1. Plumber
  2. Gas Installation Service
  3. Gasfitter
  4. Boiler and Heating Service
  5. Painter

Information provided by various external sources

Capsel is a local, trusted Estate Agent and Property Services company which offer a range of services such as Sales and Lettings, New Homes, Heating and Plumbing, Construction and Painting and Decorating.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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Rated 5 out of 5 stars

Outstanding. Recommended

Outstanding service. Domestic customers, job actioned promptly, effectively and very cost effective. Great customer service, highly recommended.

3 August 2022
Unprompted review
Rated 5 out of 5 stars

Superb service!

This is the second time we’ve used Capsel.
Excellent communication! throughout.
Yet again, the plummer that completed the job was very efficient.
He was very punctual and the first thing he did was to talk us through the job prior to commencing to ensure we were happy with the plan.
The job was completed within the advised time scale and there was no mess at all left behind.
Fantastic!

6 May 2022
Unprompted review
Rated 5 out of 5 stars

My new gas boiler.

I cannot fault the workmanship of the gas engineers at Capsel. I am thoroughly delighted and impressed with my new combi boiler. Thank you!!!

25 October 2021
Unprompted review
Rated 5 out of 5 stars

Dewi the fantastic gas engineer

A young gentlemen called Dewi came to Service our gas boiler, he was fabulous, lovely polite guy and clean and tidy work. Hope he’ll be servicing boiler next year..

22 October 2021
Unprompted review
Rated 5 out of 5 stars

Boiler service

Capsel came to service my boiler within a few days of my phone call. The engineer arrived promptly and did a very thorough job, excellent service.

27 November 2020
Rated 5 out of 5 stars

..great service

...I've been using Capsel plumbing service for the last couple of years... always fast, friendly and efficient service - would have no problem in recommending Capsel to friends and colleagues...

27 November 2020

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