The rep that assisted me was incredibly helpful. I needed a gown for a rather large student and initially I went to the page that has the sizes. At the bottom of it, there is a number to call if the s... See more
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See what reviewers are saying
Kat was the one that helped me out a lot. Thank you Kat. Thank you for being patience and super helpful and especially friendly. The company should give Kitty Kat a raise, as she was very professi... See more
The ordering process was easy and tracking was updated the entire time. However, my gown is short. I used the length the website recommended for my height. It comes just past my knees so it doesn't lo... See more
Company replied
Initially, I was getting annoyed that the stole n gown hasn’t arrived yet despite 2 calls. On the 3rd call, the person helped me n expedited the order which arrived in time for my daughter’s event. Gr... See more
Company details
Written by the company
The One-Stop Shop For Every Graduation, from our warehouse direct to you! At Cap And Gown Direct, we care about each and every customer by offering value and convenience in ordering graduation products. There is no tiered pricing for 1 set of cap and gown to 100 sets, because we offer the bottom price plus shipping & handling. There's no more waiting for months for your graduation gown to be shipped to you- our standard shipping takes only 3-5 business days to arrive anywhere in the U.S. We make things simple, affordable, and reliable. Place your order online today, or contact us at info@capandgowndirect.com if you have any questions!
Contact info
140 58th St Ste. 6G, 11220, Brooklyn, NY, United States
- 347-669-4696
- info@capandgowndirect.com
- capandgowndirect.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
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Above and beyond thoughtful
I was seeking a tassel for my daughter that is graduating a year early. Not only did Cap & Gown provide a beautiful tassel and charm but they enclosed a personal note to my daughter as well! Super sweet and thoughtful touch!!

Reply from CapandGownDirect.com
The kindergarten graduation stoles and…
The kindergarten graduation stoles and tassels with the 2022 charm arrived in amazing time and looked amazing! Will definitely order from this place again.

Reply from CapandGownDirect.com
Excellent product from responsive company
Informative and helpful staff by phone. Excellent price and very good quality gown. Reliable shipping.

Reply from CapandGownDirect.com
Everything’s great!!
Thanks so much
Thanks so much, always the merchandise come on time and it’s good quality.
Fast service..
Fast service... friendly customer service. I ordered year charms that typically go on tassels. They were very nice, but they were larger than I expected based on previous purchases from other sources
The cap and gown were exactly what I…
The cap and gown were exactly what I needed and fit perfectly. Thank you for the prompt service and great quality.
I love doing business with this…
I love doing business with this company. So easy to order and their delivery is fast and correct. You won’t go wrong with Cap and Gown.
Worth a 'Second Chance'
Although my original order was incorrect, it was corrected swiftly once I contacted Customer Service.
Excellent robes.
They sold me the wrong size the day…
They sold me the wrong size the day before my graduation. Yea

Reply from CapandGownDirect.com
Love it good size an quality and
This company is awesome
Wonderful!
Everything came as ordered in perfect condition, even the things they had said may be delayed or backordered. We got it all on time for our graduation celebration! And the prices were competitive as well. Thank you so much!
Very fast shipping!
Very fast shipping!! Items received nicely packaged, exactly as described. Happy with the quality and the service!
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