CapandGownDirect.com Reviews 476

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

The rep that assisted me was incredibly helpful. I needed a gown for a rather large student and initially I went to the page that has the sizes. At the bottom of it, there is a number to call if the s... See more

Rated 5 out of 5 stars

Kat was the one that helped me out a lot. Thank you Kat. Thank you for being patience and super helpful and especially friendly. The company should give Kitty Kat a raise, as she was very professi... See more

Rated 3 out of 5 stars

The ordering process was easy and tracking was updated the entire time. However, my gown is short. I used the length the website recommended for my height. It comes just past my knees so it doesn't lo... See more

Company replied

Rated 5 out of 5 stars

Initially, I was getting annoyed that the stole n gown hasn’t arrived yet despite 2 calls. On the 3rd call, the person helped me n expedited the order which arrived in time for my daughter’s event. Gr... See more

Company details

  1. Clothing Supplier
  2. Educational Supply Store

Written by the company

The One-Stop Shop For Every Graduation, from our warehouse direct to you! At Cap And Gown Direct, we care about each and every customer by offering value and convenience in ordering graduation products. There is no tiered pricing for 1 set of cap and gown to 100 sets, because we offer the bottom price plus shipping & handling. There's no more waiting for months for your graduation gown to be shipped to you- our standard shipping takes only 3-5 business days to arrive anywhere in the U.S. We make things simple, affordable, and reliable. Place your order online today, or contact us at info@capandgowndirect.com if you have any questions!


Contact info

4.2

Great

TrustScore 4 out of 5

476 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Above and beyond thoughtful

I was seeking a tassel for my daughter that is graduating a year early. Not only did Cap & Gown provide a beautiful tassel and charm but they enclosed a personal note to my daughter as well! Super sweet and thoughtful touch!!

4 August 2022
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Reply from CapandGownDirect.com

Thank you for this wonderful review. We wish the best for you and your daughter!

Rated 5 out of 5 stars

The kindergarten graduation stoles and…

The kindergarten graduation stoles and tassels with the 2022 charm arrived in amazing time and looked amazing! Will definitely order from this place again.

4 August 2022
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Reply from CapandGownDirect.com

Thank you for taking the time to give us this amazing review.

Rated 5 out of 5 stars

Fast service..

Fast service... friendly customer service. I ordered year charms that typically go on tassels. They were very nice, but they were larger than I expected based on previous purchases from other sources

15 July 2022
Rated 1 out of 5 stars

They sold me the wrong size the day…

They sold me the wrong size the day before my graduation. Yea

4 June 2022
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Reply from CapandGownDirect.com

Hi Stephanie, We know we can't fully correct this issue for you, we would lover to send you a full refund for this. Please give us a call at 844-888-4696.

Rated 5 out of 5 stars

Wonderful!

Everything came as ordered in perfect condition, even the things they had said may be delayed or backordered. We got it all on time for our graduation celebration! And the prices were competitive as well. Thank you so much!

3 May 2022

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