Candles & Oud Reviews 557

I ordered 2 weeks ago got nothing still said preparing order even though on the website it says 3-5 days for delivery. I spoke to a wondering man called JAY who sorted everything out for me and made me less angry as i did previously email 3 times as well and got nothing back as i was stressing as they are Christmas presents.

Amazing service I emailed and got a response almost immediately and my issue was resolved

Niyaab and Bessie are both unique and beautiful sales assistants they have a way of selling. Are super friendly and happy to serve!!

Don't buy online as they have probably have the least concentration of parfum. Once you buy online you will know what i meant. Most online star need to be verified as don't display lower star and are deleted from viewing. I myself have given two reviews , both deleted.

We had a great experience with Fordil! He was so helpful and introduced us to various perfumes that we wouldn't have tried. I will definitely come back again!

Mayeeshah was absolutely incredible - super helpful and very kind! Love the fragrances :)

Shamaila was very friendly and helpful in providing good description of the products. She recommended great fragrances that ended up in a purchase. Again Fast and efficient.

One of the best perfumes i've bought. Customer service was amazing. I was served by Jaki who explained the perfumes and was very patient in helping me pick. I would definitely recommend it.

I recently discovered you in Westfield Shopping Centre Stratford.

One of your sales people was spraying a ‘night in Paris’ on to test strips and it smelt amazing. He told me of a 20% offer and said a bottle would cost me £56 instead of £70. I returned 10 minutes later to buy, he then told me the ‘night in Paris’ EDP was not included in the 20% offer but as a gesture of goodwill he would discount it to £63. I politely declined and walked away. Such a shame as I had my card in hand ready to buy but felt like I was being taken advantage of.

Great products
Love the smell

Absolutely fabulous, the scent is heavenly, can't get enough of it

My original order went missing and candlesnoud sent a replacement immediately. Royal Mail were no help at all. Candlesnoud were terrific .

Foridul has good communication skills and good customer service he was so helpful and patient to help me with my choices.I would recommend him

Sadia, is an emasculate sales woman! I couldn’t stop laughing or hold my wallet. Definitely in for a raise.

Was served by Sadia in Westfield Stratford. She was amazing and very helpful!
I recommend Sylan Amber and Dunes of Sahara for the ladies!!

Amazing fragrance and amazing stuff sultan arash.
Thank you 😊 💓

I recently encountered some issues that I believe need attention. The company’s approach felt misleading, and the salesperson’s tactics came across as overly aggressive, bordering on bullying. This experience was disappointing and left me questioning the company’s integrity. I hope the company reconsiders its sales practices to ensure a respectful and transparent approach for all customers.”

Lovely perfumes and wonderful service at Trafford centre!
Mahaab was amazing, thank you for your help