CanaDream RV - Vancouver Reviews 

850
•
TrustScore 4.5 out of 5

4.3

92 Street 8223, V4G 0A4 Delta, British Columbia, CA

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Rated 4 out of 5 stars

The pick-up and drop-off of the RV went smooth. The user manual in mother tongue was very helpful. The equipment (kitchen kid) could have been more extensive. Returning the car was a bit chaotic du... See more

Rated 3 out of 5 stars

We rented from CanaDream last year and were really happy with everything, so we rented from them again this year. We booked approximately five months in advance, and then booked our sites and ferries.... See more

Rated 5 out of 5 stars

The competent team at Canadream handled everything excellently, ensuring that the vehicle handover at the start and end of the trip went quickly and smoothly. The vehicle was perfectly equipped and re... See more

Company replied

Rated 5 out of 5 stars

The camper van was squeaky clean and in tip-top condition. Their customer service was also fantastic. The staff were very respectful and helpful at every step. I had a minor incident during the trip w... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. also in
  3. RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • 92 Street 8223, V4G 0A4, Delta, British Columbia, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.3

Excellent

TrustScore 4.5 out of 5

850 reviews

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4.3

All reviews

(850)

1,445 reviews in the last 12 months

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Rated 5 out of 5 stars

Great RV experience

The check in process was quite easy the size of our RV was perfect for 2 people and we could park it in a normal parking spot

9 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so glad to hear that your check-in process was easy and that the RV was the perfect size for your trip! It's great that you found it convenient to park.

Rated 3 out of 5 stars

Camper category Saver4

The handover of the camper worked without any problems. Surprising was the concept that you have to pay extra for a camper handover in the morning. This was not pointed out in advance. The staff was friendly and professional. The storage of glasses and plates within the campers cabinets was not optimal and led to the need to stuff the cupboards with cloths while driving to prevent damage. Also surprising is the fact that the awning is fixed and cannot be opened. We would only recommend the "Category Saver4" offer if the smallest model is really an option.

4 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for taking the time to share your experience. We’re glad the handover went smoothly and that our team made a positive impression. We also appreciate your thoughtful feedback regarding the morning pickup fee, cabinet storage, awning restriction, and Category Saver4 option. Comments like yours help us identify where we can make the rental experience clearer and more comfortable for future guests.

Rated 5 out of 5 stars

We really loved our RV

We really loved our RV! The service from Canadream was great and everything was explained very well.

4 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are so happy to hear that you loved your RV and that our service was great! It's wonderful to know that everything was explained very well for your trip.

Rated 5 out of 5 stars

RV was in good order and clean at…

RV was in good order and clean at pickup. Service was quick and courteous at pickup and return. Loved all the options for peace of mind ! Overall excellent experience.

10 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so happy to hear you had such an excellent experience with us! It's wonderful that your RV was clean and in good order, and that our service was quick and courteous. We're glad you appreciated the options for peace of mind.

Rated 4 out of 5 stars

Mandatory touring

I believe for safety and all other reasons, having a guid for 30 minutes inside the machine must be mandatory.
Also it would be great to able to drop off the RV in night before 8 am.

9 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We appreciate your valuable feedback regarding the guide and RV drop-off. We are always looking for ways to enhance our services and will consider your suggestions carefully.

Rated 5 out of 5 stars

Reliable and easy

Reliable vehicle and easy Check in as well as easy drop off

10 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so glad to hear that you found the vehicle reliable and that both the check-in and drop-off processes were easy for you!

Rated 4 out of 5 stars

Overall the best vacation ever.

Overall the best vacation ever.
Very nice and friendly people at Canadream!!!
RV review:
Very cool
- Slide out
- Fridge size and function
- big freezer with very good freezing capability
- fresh water tank size
- Main bed comfort
- Toilet emptying system with attached hose

Good
- bathroom sink outside shower/toilet
- cabinet/closet (but not enough hanger)
- spray nozzle of kitchen sink tap
- space of external compartments
- fan works very well
- very good explanation
- black water capacity
Not so good
- internal seating area not so comfortable (very straight up and surface slippery/sweaty)
- some steering play
- vehicle too heavy for it's function, compare European campers
- therefore very high fuel consumption (crazy big engine)
- no central lock on rear door
- keys are all bound together (to open an outer compartment the engines needs to be turned of because of the key)

Needs improvement
- solar panel did not work (according to front desk not a promised functionality, no refunding)
- Battery capacity too small, fridge runs on battery and is alarming at night, when arrival is in the afternoon (approx 3pm)
- more hooks needed for kitchen towels and hand towels at wash basin
- 2 of 3 rented chairs very uncomfortable
- Closures of the outer compartments of camper van not easy to lock, not so good quality
- indicators of fresh, grey and black water tanks very unreliable
- Camper door does not close well and is hard to open

Overall it served us very well and we enjoyed the time. I would recommend to rent the RV again.

3 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Hello,

Thank you for sharing your feedback. We’re glad to hear this was your best vacation ever and that our CanaDream team was friendly and helpful. It’s also great to know the RV served you well overall and that features like the slide-out, fridge/freezer, fresh water tank, main bed, and toilet system helped make the trip enjoyable.

We also appreciate your detailed comments about comfort, battery capacity, storage, exterior compartment locks, tank indicators, and other vehicle features. Your feedback helps us review vehicle preparation, equipment, and guest experience, and we’re pleased to hear you would recommend renting with us again.

Rated 5 out of 5 stars

Great!!

Great communication, quite new RV which was very complete. Definitely recommend Canadream

19 August 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are so happy to hear that you enjoyed the great communication and found your new RV to be very complete! We truly appreciate your recommendation.

Rated 5 out of 5 stars

You delivered what we booked

You delivered what we booked. Equipment worked excellent.

14 August 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you so much for your fantastic 5-star review! We are delighted to hear that everything you booked was delivered as expected and that the equipment worked excellently for you. We appreciate you choosing us!

Rated 5 out of 5 stars

Great time

Check in and drop off was a smooth process. Pricey but comparable with the other RV rental companies. Motorhome was easy to operate. We had a great time.

8 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so glad to hear that your check-in and drop-off process was smooth and that you found the motorhome easy to operate! It's wonderful that you had a great time.

Rated 5 out of 5 stars

The staff member that I dealt with and…

The staff member that I dealt with and that checked the vehicle at returns was excellent she was very friendly and efficient

8 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for your wonderful 5-star review! We are so pleased to hear that our staff member provided excellent, friendly, and efficient service during your vehicle return.

Rated 5 out of 5 stars

Everything OK

Short waiting time, RV was prepared properly, introduction into the functions of the RV was very short. Friendly staff.

1 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're delighted to hear that you experienced a short waiting time and found our staff friendly, with your RV properly prepared. We appreciate your feedback regarding the introduction to the RV's functions and will use it to improve.

Rated 5 out of 5 stars

Great camper, Great support, Unforgettable Journey

We had a wonderful experience with CanaDream during our almost four-month trip through Canada and Alaska.
We travelled around 15,500 km with a modern truck camper, including the Yukon, Dempster Highway, Tuktoyaktuk, Alaska and the Canadian Rockies. The vehicle and camper were comfortable, reliable and perfectly suited for such a long journey.
We especially appreciated the friendly and professional support from the CanaDream team. A particular highlight was the excellent help we received when we needed to change our tires in Dawson City – the support was quick, helpful and made a real difference during our trip.
We also appreciated the flexibility with our earlier return in Vancouver.
Overall, a fantastic experience and we would definitely rent with CanaDream again.

8 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are absolutely thrilled to hear that you had such a wonderful experience with us during your almost four-month adventure through Canada and Alaska! It's fantastic to know that our modern truck camper was comfortable, reliable, and perfectly suited for your 15,500 km journey, including the Yukon, Dempster Highway, and Tuktoyaktuk. We're especially proud of our team's friendly and professional support, and it's great to hear that the assistance you received with your tires in Dawson City made such a positive difference. We also appreciate your kind words about our flexibility with your earlier return. We look forward to welcoming you back for another fantastic trip!

Rated 5 out of 5 stars

It was so nice having a new

It was so nice having a new, clean RV to use for 3 weeks with our family of 6, driving down the coast to California and to Disneyland! It was truly a dream come true! We had everything we needed in the motorhome and there was lots of space for us to spread out, eat, sit down and relax, and sleep. Lots of storage and very easy to drive and maneuver. It was comfortable and such a pleasure to stay in for our long road trip!

If I had any suggestions or critiques, it would be that I wish there was an oven, and we could use the awning. That would have been very helpful and useful! I had to cook my homemade lasagne partly over the stove and then in the microwave. And we had to buy a canopy to provide us with shade. But other than that, everything worked great! I really appreciated the large fridge and freezer and all the storage compartments! We had more than enough space to pack all our food and supplies and belongings!

5 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are so happy to hear that your family had such a wonderful three-week adventure down the coast to California and Disneyland in our RV! It sounds like a truly memorable trip, and we are delighted that our motorhome provided ample space and comfort for everyone.

We truly appreciate your valuable feedback regarding the oven and the awning. We understand how convenient an oven would have been for your homemade lasagna and the desire for shade. We are always looking for ways to enhance our guests' experiences, and your suggestions are incredibly helpful as we consider future improvements to our fleet. We are glad the large fridge, freezer, and storage compartments met your needs so well. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Good experience with CanaDream

Everything between the check-in and the check-out was fine. We had a great time on our roundtrip through British Columbia with your Camper.

31 July 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so happy to hear you had a great time on your British Columbia camper trip! We appreciate your kind words.

Rated 4 out of 5 stars

SCV in Vancouver for honeymoon August 2026

Picked up a SCV in Vancouver for 15 nights touring around BC and into Alberta.
To be honest Western Canada is so amazing we still would have had a 5 star experience driving in a tuk-tuk!
The SVC although having done 78000 kilometres was getting tired...leaking sink tap, tired/worn trim and woodwork split and damaged but I guess that's just a hard working hire fleet for you.
Bed was excellent, very comfortable, combination oven was confusing, shower hot and toilet was good, all in all it was a great solution to touring beautiful Canada (although we did have a look inside a Frazer rentals RV and that was considerably more upmarket and swish! - but I expect more expensive to rent?)
The power unit was typically Ford (most RV's had Ford power - no power from it's asthmatic V8, all noise but not much "go", no luxury, poor brakes, dreadful vague steering, wobbly suspension and poor plastic interior - that's nothing to do with Canadream, that's just a typical North American Ford thing.
As a European driver it was looking back to the types of vehicles we drove back in the 1970's...I guess it'll be a few decades before Ford catch up.
An amazing holiday spent in amazing Canada, talking to amazing Canadians looking at amazing wildlife and the countryside driving round in a nice RV.
Canadream pick-up and hand back was very well done. Fantastic holiday.
Can't ask for anything more.
We're definitely planning to return (and maybe checking out the prices of a Frazer RV just for some luxury).

30 August 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Hello,

Thank you for sharing your feedback. We’re glad to hear you had such a fantastic holiday exploring Western Canada, and that the SCV was a comfortable and practical way to tour BC and Alberta. It’s also great to know pick-up and return with CanaDream were handled well.

We also appreciate your comments about the vehicle condition, sink tap, trim, oven, and overall driving experience. Your feedback helps us review vehicle preparation and maintenance, and we’re pleased to hear the RV still helped make your trip through Canada so memorable.

Rated 5 out of 5 stars

3 week round-trip

Both pick-up and drop-off were very smooth. The RV was brand-new and in excellent condition.

6 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so happy to hear that both your pick-up and drop-off experiences were smooth! It's wonderful to know that the RV was brand-new and in excellent condition for your trip.

Rated 5 out of 5 stars

Check in and Check out were easy

Check in and Check out were easy. Friendly staff. Nice vehicle.

28 August 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so glad you found our check-in and check-out process easy and our staff friendly. We appreciate your kind words about the vehicle.

Rated 1 out of 5 stars

MICE ONBOARD WAS THE...

Veículo sujo, câmera de ré desativada, cama traseira quebrada, almofadas da cama dianteira maiores que a cama, impossibilitando o uso da mesma, gerador quebrado, baterias do RV não seguram carga e gerador não funciona para recarregar as mesmas.
Resultado: tivemos que jogar a carne do churrasco fora.

Uma folga enorme na direção quase causou acidente em um dia de vento cruzado.

Para finalizar, UM RATO A BORDO!

Tive que dormir por duas noites em um hotel caríssimo de Banff pois o cheiro de urina estava insuportável e também para tentar capturar o animal com uma ratoeira.
No final conseguimos, mas tivemos que jogar toda nossa comida que estava armazenada nos armários e gavetas fora, lavar todos os pratos, panelas e utensílios, roupas de cama, etc.

Solicitei o reembolso das duas diárias, mas me responderam dizendo que reembolsariam US$300, quando na verdade me custou US$1,500.

TENHO TODAS AS FOTOS E COMPROVANTES! ENVIO PRA VOCÊ SE QUISER.

NÃO ALUGUE COM ESSA EMPRESA!

The vehicle was dirty, the backup camera was disabled, the rear bed was broken, and the front bed cushions were too big for the bed frame (making it impossible to use); the generator was broken, the RV batteries wouldn't hold a charge, and the generator didn't work to recharge them.
Result: we had to throw away the meat we had bought for a barbecue.

Excessive play in the steering almost caused an accident on a day with crosswinds.

To top it all off—A RAT ON BOARD!

I had to spend two nights at a very expensive hotel in Banff because the smell of urine was unbearable and I needed to try to catch the animal with a trap.
We eventually caught it, but we had to throw out all the food stored in the cabinets and drawers, and wash every single plate, pot, utensil, piece of bedding, etc.

I requested a refund for the two nights, but they replied saying they would refund US$300, even though it actually cost me US$1,500.

I HAVE ALL THE PHOTOS AND RECEIPTS! I CAN SEND THEM TO YOU IF YOU LIKE.

DO NOT RENT FROM THIS COMPANY!

21 August 2026
Unprompted review
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Obrigado por compartilhar sua experiência. Entendemos como foi desagradável e frustrante lidar com vários problemas durante a viagem, especialmente a presença de um roedor e o impacto que isso teve em sua alimentação e hospedagem. Roedores podem entrar no veículo durante a viagem, e não temos indicação de que o animal estivesse presente no momento da retirada. Ainda assim, levamos suas preocupações a sério, incluindo as questões relatadas sobre o veículo e o reembolso solicitado, e seus comentários foram encaminhados à nossa equipe para análise.

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