CanaDream RV - Vancouver Reviews 

851
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TrustScore 4.5 out of 5

4.3

92 Street 8223, V4G 0A4 Delta, British Columbia, CA

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Rated 4 out of 5 stars

The pick-up and drop-off of the RV went smooth. The user manual in mother tongue was very helpful. The equipment (kitchen kid) could have been more extensive. Returning the car was a bit chaotic du... See more

Rated 3 out of 5 stars

We rented from CanaDream last year and were really happy with everything, so we rented from them again this year. We booked approximately five months in advance, and then booked our sites and ferries.... See more

Rated 5 out of 5 stars

The competent team at Canadream handled everything excellently, ensuring that the vehicle handover at the start and end of the trip went quickly and smoothly. The vehicle was perfectly equipped and re... See more

Company replied

Rated 5 out of 5 stars

The camper van was squeaky clean and in tip-top condition. Their customer service was also fantastic. The staff were very respectful and helpful at every step. I had a minor incident during the trip w... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. also in
  3. RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • 92 Street 8223, V4G 0A4, Delta, British Columbia, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.3

Excellent

TrustScore 4.5 out of 5

851 reviews

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4.3

All reviews

(851)

1,445 reviews in the last 12 months

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Rated 4 out of 5 stars

Great overall

Seemed expensive but also extremely efficient and organised with a nice new campervan so you get what you pay for. All in all very happy.

13 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so glad you were happy with your experience and found our service efficient and organized. We appreciate your positive feedback on our new campervan!

Rated 1 out of 5 stars

Warning

Warning! Scam pricing! VANCOUVER

Be careful with this company. They will get you to book a RV and then downgrade you to a smaller RV at pickup, SAME PRICE!

Have Canadian friend who told me this is their standard SCAM. They do it all the time, call them and check before pickup.

Can't believe I got caught out. On trip now. Booked biggest RV they had, double slide out cabin, walk around bed, main reason I booked that model....On checkin, downgrade to smaller RV, no slide outs, same price!

"oh the RV you had booked was in an accident yesterday"

Yeah right!

TOTAL SCAM!!

UPDATE SEPTEMBER 25TH

What a joke of a response. And not surprised.

I paid over $5000 for the RV we have been planning for last 12 months.

Canadream offer for downgrading us to a smaller RV? $25!!

I don't care about the money. I wanted the RV we booked with slid outs and walk around bed or at least let us know in advance so we could have booked with one of your competitors.

Not be told on arrival "that's what we have for you, take it or leave".

17 September 2026
Unprompted review
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for sharing your concerns. We understand how disappointing it was to arrive expecting one RV category and receive another, especially after planning your trip around a specific layout. Our team has been in touch and offered additional compensation in recognition of the change, and we appreciate the opportunity to work through the situation with you directly. We hope the remainder of your trip is a positive one.

Rated 5 out of 5 stars

Great experience and trip

The camper van was squeaky clean and in tip-top condition. Their customer service was also fantastic. The staff were very respectful and helpful at every step. I had a minor incident during the trip which the company handled very professionally and fairly. Can’t wait to go back for another adventure in this beautiful country.

22 July 2026
Unprompted review
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for your fantastic 5-star review! We're delighted to hear that your camper van was in excellent condition and that our customer service was fantastic. We're especially pleased that we handled your incident professionally. We look forward to welcoming you back for another adventure!

Rated 5 out of 5 stars

We loved our Canadream RV

We hired a SCV type RV for 24 days. The pick up was easy and we were on our way within an hour. The RV was clean and all hired linen and kitchen packs were complete.
Everything worked along the way (couldn’t work the TV but didn’t need to watch it) and we felt comfortable living in the RV.
The only minor irritation was that the kitchen cupboards didn’t have a lip on the shelves. Care was required when opening the doors as things in the cupboard shifted around during travel and could fall out. Conversely, the little bathroom cupboard did have a lip so everything stayed put, even when the door opened during travel on a corrugated road.
Also, it would have been good to have more than two knives, forks, cups, plates etc and the small vial of dishwashing liquid. We did need to purchase clingwrap, oil, salt and pepper, dishcloths and dishwashing liquid. It would have been thoughtful to have these items provided.
It was easy to clean out grey water and black water tanks.
After adjusting to the wider size of the RV (and driving on the other side of the road), it was a smooth ride. I would recommend googling ahead of time where to park in down town areas as not all towns have parking for RV’s or are a tight squeeze - forward planning helped reduce the stress for us!
It was great to be able to get somewhere, park and walk through to the back to make lunch, use the washroom or get changed into hiking gear. Everything was right there and my husband once had a snooze while I went sight seeing. We loved unpacking once and being able to travel practically anywhere!
Drop off was easy too and Canadream arranged our taxi before we were on our way to our next adventure!

23 August 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are so pleased to hear you had such a positive experience with your RV rental and enjoyed the freedom of exploring. We appreciate your detailed feedback regarding the kitchen cupboard design and the quantity of kitchenware and basic supplies. We are always looking for ways to enhance our guests' comfort and convenience, and your suggestions are incredibly valuable to us. It sounds like you made the most of your adventure, and we are delighted we could be a part of it.

Rated 5 out of 5 stars

The Rental was fantastic

The Rental was fantastic, all things what we have ordered, was realise. The staff was very friendly and the preparation brillant. Thank you very much to give us a good start in our vacation.
Best regards

19 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you so much for your wonderful 5-star review! We are thrilled to hear that your rental was fantastic and that everything you ordered was realized. It's great to know that our staff was friendly and the preparation brilliant, giving you a good start to your vacation.

Rated 3 out of 5 stars

Vehicle was fine, support was poor

Vehicle was fine, customer support could have been better.

14 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We appreciate your feedback regarding your recent experience. We are sorry that our customer support did not meet your expectations. We are always working to improve our services.

Rated 3 out of 5 stars

Worst hand over ever…

The handover of our pick up truck camper was the worst ever. The person, who explained the car to us did knew nothing of the RV. I knew more than he.
Wetter had problems with the electricity. At the end of the vacation staying somewhere without power was impossible.
The person, who returned the rv pas very very good. You need more of them.

18 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for sharing your feedback. We are truly sorry to hear that the handover experience for your pick-up truck camper was unsatisfactory and that you encountered issues with the electricity during your vacation. We understand how frustrating it must have been to deal with power problems, especially when planning to stay in locations without hookups.

We appreciate you highlighting the excellent service you received from the person who handled your return. We are always striving to improve our team's knowledge and consistency, and your comments are invaluable in helping us achieve this.

Rated 4 out of 5 stars

Overall a very good experience.

Overall a very good experience.

11 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are so glad to hear you had a very good experience with us. We truly appreciate your positive feedback.

Rated 4 out of 5 stars

We arrived a day early because I made a…

We arrived a day early because I made a booking mistake. The lady at the desk was not friendly at all. The next day we were helped by a man and he was very friendly and helpfull. Camper was great, although one usb-c was broken at the dashboard

3 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for sharing your feedback. We're glad to hear that you found the camper great overall. We sincerely apologize for the less-than-friendly experience you encountered with one of our team members and appreciate you acknowledging the helpful service you received the following day. We also note your comment about the broken USB-C port.

Rated 4 out of 5 stars

This was our sixth trip with CanaDream…

This was our sixth trip with CanaDream RV. Unfortunately, this time we had a very old vehicle. Previously, hotel pickup and transfer to the airport were included. We missed that.

9 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We appreciate your continued loyalty and feedback. We understand your disappointment with the older vehicle and the change in pickup services. We are always working to improve our offerings.

Rated 5 out of 5 stars

Great motorhome

Great vehicle - well thought of all comfort- spacious.
Office staff and technicians all very professional polite and caring
Overall the best Motorhome experience

9 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for your wonderful review! We are so pleased to hear that you found our vehicle comfortable and spacious, and that our staff were professional, polite, and caring. It's fantastic to know you had the best motorhome experience with us!

Rated 5 out of 5 stars

Satisfied

A Great machine makes an holiday special

16 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so glad to hear our machine helped make your holiday special! Thank you for your wonderful feedback.

Rated 4 out of 5 stars

A great R.V. adventure

Everything was in time. Means pick up and drop off service. The drop off process was also very easy. The staff was very friendly and helpful. The booking process was in corporation with the Camperoase in germany and in german speach. That made everything for uns a little bit easier. One point we have to say. In one of our R.V.s was the linen kit and the towels missing and we did not check it at the pick up time. We shared everything with our second R.V. and used the things that we had from home. The message that we can buy something reached us a little bit late, because on the icefield Highway is no Walmart an no cell Phone...
But our adventure with the R.V.s was great and we had a lot of space in our large saver 6. The second was an saver 4.

24 August 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for your wonderful feedback! We are so pleased to hear that your pick-up and drop-off were smooth and that our team was friendly and helpful. We truly appreciate you highlighting the convenience of our German-speaking booking process. We sincerely apologize for the missing linen kit and towels in one of your RVs and understand the difficulty of resolving this on the Icefield Highway. We're glad to hear you still had a great adventure with ample space in your RVs!

Rated 5 out of 5 stars

Excellent instructions and explanation…

Excellent instructions and explanation and tour of the RV ….answered all our questions satisfactorily . Our friends had their RV lock with the keys inside , and when the company were contacted , they had someone there promptly to rectify the problem
Great customer service

14 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for your wonderful feedback! We're so pleased to hear that our team provided excellent instructions and answered all your questions. It's especially great to know we could promptly assist your friends with their RV lock issue. We appreciate you highlighting our great customer service!

Rated 5 out of 5 stars

I had a fantastic experience with CanaDream

I had a fantastic experience with CanaDream during my trip through Canada.

The camper was in excellent condition, very well equipped, comfortable, clean, and reliable throughout the entire journey. It gave me the freedom to explore Canada exactly the way I wanted and made the whole trip incredibly enjoyable.

The booking process, vehicle handover, and overall organization were smooth and professional, and I always had the feeling that everything was well prepared.

I was especially impressed by the overall quality of the vehicle and the level of service provided by CanaDream. The camper was a perfect travel companion for a long road trip and made it easy to enjoy both the remote landscapes and the longer driving distances.

Overall, I was extremely satisfied with my experience and would absolutely choose CanaDream again for another trip through Canada.

I can highly recommend CanaDream to anyone planning a camper adventure in Canada.

12 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are so happy to hear you had such a fantastic experience with us during your Canadian adventure! It's wonderful to know that our camper was in excellent condition, well-equipped, and provided you with the freedom to explore as you wished. We truly appreciate your kind words about our smooth booking process, professional handover, and the overall quality of our vehicles and service. We look forward to welcoming you back for another memorable trip through Canada!

Rated 5 out of 5 stars

Wery good and professional service

Wery good and professional service, thank you.

14 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our service to be very good and professional. We truly appreciate your kind words!

Rated 5 out of 5 stars

Great smooth service

Great smooth service, we were given all the information we needed, RV was great as well.

13 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so happy to hear that you experienced great, smooth service and that you received all the information you needed. It's wonderful to know that the RV was also great for your trip!

Rated 4 out of 5 stars

This was my first time renting an RV

This was my first time renting an RV, and I quickly realized there’s a learning curve—driving a 33-foot-long vehicle is more challenging than I expected. I made a few mistakes, but thankfully, my friends and I also had a van to explore local neighbourhoods here in Canada. Joel from Canadream was incredibly helpful throughout the process. If you're considering renting an RV, I recommend doing plenty of research beforehand and giving yourself some time. Despite some challenges, everything worked out in the end. Thanks again to Joel in Vancouver and the managing team in Calgary!

12 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so glad to hear you had a positive first RV experience, despite the learning curve of driving a larger vehicle! It sounds like having the van for local exploration was a great solution. We appreciate you highlighting the helpfulness of our team member in Vancouver and the Calgary team. Your advice to research and allow extra time is excellent for future renters. We hope to welcome you back for another adventure!

Rated 4 out of 5 stars

Super Van Camper

First, returning the RV after a month on tour was wonderfully simple. There were only uncertainties about the pre-booked kilometers. The RV was perfectly sized for two people and, after buying the usual packages, also well equipped. I missed an axe and, of course, the use of the awning.

13 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for sharing your feedback. We're glad to hear that the RV return process was simple and that the vehicle was a good size for your trip. We appreciate your comments regarding the pre-booked kilometers and the missing items, as this helps us improve our offerings.

Rated 5 out of 5 stars

Great service.

Great service at pick up.
Great service at drop off.
Deposit back on my account short after drop off.
Very nice RV.

10 September 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are so pleased to hear that you experienced great service during both pick-up and drop-off, and that your deposit was returned promptly. It's wonderful that you enjoyed our RV!

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