CanaDream RV - Montreal Reviews 

243
TrustScore 4.5 out of 5

4.5

Boulevard du Curé-Labelle 14569, Suite 101, J7J 1M2 Mirabel, Québec, CA


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Rated 3 out of 5 stars

The vehicle was great, top quality, nothing to complain about. On the other hand, the online check-in and pickup/drop-off slot system left a lot to be desired. If you check in online a bit late, you’... See more

Company replied

Rated 5 out of 5 stars

Excellent customer support and service before the 14 day across Canada trip and after at the drop off. I even used the help line when I could not get the a/c to work, the lady quickly figured out it w... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with CanaDream! They offer fair prices and their customer service is quick and super friendly. The RV we got was brand new and we really enjoyed our time exploring east... See more

Company replied

Rated 5 out of 5 stars

Great and friendly service when you show up for your appointment to pick up the RV. The RV was almost brand new and very clean inside/out. Definitely recommend. This was the second time we used canadr... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • Boulevard du Curé-Labelle 14569, Suite 101, J7J 1M2, Mirabel, Québec, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.5

Excellent

TrustScore 4.5 out of 5

243 reviews

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4.5

All reviews

(243)

1,461 reviews in the last 12 months

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Rated 4 out of 5 stars

Good experience

Nice and helpful staff. A few things wrong with the camper, but they were resolved immediately. Very nice camper (SVC medium) with bed slide out. Mattress good quality and 150 wide!

1 June 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Wonderful RV holiday travelling one-way…

Wonderful RV holiday travelling one-way from Montreal to Niagara and Toronto. Overall experience with Canadream was positive - they definitely organise things well.
As a Brit who has never been to Canada before, I would have appreciated more insight in advance on the types/categories of campgrounds and what to look for on their websites. For example, the private grounds are quite different from the ones run by the Parks authorities in each state. There are further differences in private campgrounds - some have a small area for RV visitors and are more focused on permanent residents, others are focused on temporary visitors. This meant that I was a bit in the dark about which grounds we might book in advance, and would probably have chosen differently for a couple of nights.
Some information in advance on driving in Canada would have been helpful too for international visitors. I am awaiting a bill for driving on Highway 407 which I discovered as I turned onto it that it is a toll road. I wasn't aware that Canada has toll roads, and making last minute adjustments to planned routes is challenging in an RV. Goodness knows how much this might cost me!
A few Canadream extras seem expensive. The Solis wifi only works where there is a mobile signal (contrary to what I was told by the rep) so it is pretty pointless as the data is so expensive. Cheaper for everyone to hotspot onto one person's phone.
The folding camping chairs are $14 each for a week which seems alot considering the price of a new one.
Also our grey and black tanks seemed to fill up very quickly, even when we knew we had put hardly anything down them. On drop-off this was explained as "probably a sensor problem, sometimes a bit of toilet paper gets stuck on the sensor..." That is all fine, but it is frustrating to only be given 3x toilet chemicals for an 8 night trip when it is a known issue. We had to empty our black tank 5 times so had to buy extra chemicals (which were difficult to find a stockist for until someone told us to go to Canadian Tire) - even though I did ask at collection for more.
And finally, I was surprised that there was such little ability to strap down some of the cupboard contents like crockery and glassware. This meant that every time we went over an uneven stretch of road there was a terrible rattle from all the crockery (there are bumpy sections on even the busiest roads). Seems to me that the RV community could learn from the yachting fraternity who usually have the ability to strap down these kind of loose items.
Overall a fun holiday.

29 May 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

Thank you, Tony, for your comprehensive review which is sincerely appreciated. We are happy to learn that you overall had a fun holiday. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Would highly recommend

Really nice brand new RV. We drove one way from Montreal to Halifax and enjoyed the whole experience. This was our second time renting from Canadream and both times we've had excellent service.

28 May 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

It's always a pleasure to welcome back Guests who have travelled with us before and we are happy to read that your second experience was as good as your first. We certainly hope we will see you again!

Rated 5 out of 5 stars

Amazing experience

Super equipment. New truck. Welcoming staff.

14 May 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

We are happy you enjoyed your CanaDream experience and hope we can welcome you back on a future occasion. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Le personnel

20 May 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

Thank you for your five star review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Highly recommend

Constantin and Clara have been sensational and a great help!

6 January 2024
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

Thank you for your review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Excellent

Excellent attention and information. Good vehicles.

27 October 2023
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

This was our 4th timing renting from…

This was our 4th timing renting from CanaDream. The desk staff are wonderful and the RV is in good working order, clean, and ready to go. Thanks!

17 October 2023
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

We look forward to welcoming you back next time! Thank you so much for being our Guests.

Rated 5 out of 5 stars

The RV was in a perfect condition and staff was super!

The RV was in a perfect condition, and all the equipment (bed linen, kitchen tools, etc) were excellent. The MHA RV was very spacious for our family of 5 and was easy to operate, drive and maintain.
The teams both in Montreal and Halifax were very professional, friendly and helpful, with super quick and efficient service.
Also the service we got by emails before our vacation was always super fast and professional.

7 October 2023
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Perfect Camper

Perfect Camper, friendly staff
(A little expensiv)

7 September 2023
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

All went well except the end - no feeling of trust

We had overall a good experience with the motorhome. No major issue, the vehicule is powerful and was modern and well equipped (We had the MHA). Some parts need improvements, such as the shower and the guide which should be less generic and more specific to each type of vehicle. I would have rated the company with a 4 or 5 if we had not faced an incident the last day. We forgot our two pairs of sunglasses in one box below the dvd player of the motorhome. We called two hours after leaving Canada dream Montréal and the personal checked but they were unable to find them. Strange feeling as we thought that Canada was a safe and trustworthy country.

24 September 2023
CanaDream RV  - Montreal logo

Reply from CanaDream RV - Montreal

We are so sorry that we were unable to locate your sunglasses when you called. When we find items left behind by Guests we make every attempt to contact them to try to reunite them with their items, but we can only do this if we find them. If we do find them, we have a note you enquired about them and we will contact you for instructions. All unclaimed items found in our RVs are kept for six months and then disposed of. We are happy to learn that you had an overall good experience and thank you for being our Guests.

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