Canadian Tire Reviews 

1,905
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 255 reviews, most reviewers were unhappy with their experience overall. Many customers frequently reported extremely frustrating encounters with customer service representatives who appeared unhelpful, dismissive, and completely unresponsive during ongoing inquiries or account problems. Consumers also highlighted unreasonably high prices alongside defective or expired merchandise that consistently failed to meet basic quality expectations. Some reviewers were genuinely happy with specific store staff members who stepped in to provide quick assistance and resolve unexpected problems effectively. Conversely, a small portion of people felt satisfied with knowledgeable mechanics who efficiently handled complex automotive repairs and routine maintenance services.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, pointing out both reliable tools and... See more

Staff

Consumers find staff experiences to be highly divided, with reviewers reporting starkly contrasting... See more

Service

Customers had ambiguous experiences with service, as opinions regarding the quality of automotive and... See more

Customer service

Reviewers highlight negative aspects of customer service, describing interactions as unprofessional, rude,... See more

Price

People report negative experiences with price, describing widespread frustration over unexpected charges,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Canadian tire has become more of a regular box store . It used to be the go-to place if you're working on your car and needed parts. Now automotive is the smallest department in the store and keeping... See more

Rated 1 out of 5 stars

Purchased a ' for living' brand propane fireplace from canadian tire. It never worked from the start. Multiple calls to for living... like they request you do in the instructions... they didn't ans... See more

Rated 1 out of 5 stars

Seconds after crossing the turnstile I was confronted by a staff member for having a backpack! I entered the automotive department to buy light bulbs fory new motorcycle. I'm an engineer, not a thi... See more

Rated 1 out of 5 stars

I'd give zero stars if I could. Called store and explained situation, was told to bring purchase back for refund, went to store and refused the refund, wasting my time and gas and $175. Completely uni... See more


Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Tire Shop

Information provided by various external sources

Canadian Tire has everything you need for life in Canada, including sporting goods, hardware, electronics, housewares, tires, and auto accessories.


Contact info

1.8

Poor

TrustScore 2 out of 5

2K reviews

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No history of asking for reviews

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1.8

All reviews

(1,905)

276 reviews in the last 12 months

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Rated 1 out of 5 stars

Was harassed by security and management

Was harassed by security even though i was a literal paying customer and refused to take their literal cash for the product i was trying to buy and they put their hands on me aggressively and pushed me out of the store by brown security and brown management i feel so wronged and by a so called Canadian based company

27 May 2026
Unprompted review
Rated 1 out of 5 stars

I just bought a Glass Water Jug at…

I just bought a Glass Water Jug at Canadian Tire Truro, Nova Scotia and went over to The Atlantic Superstore and they had the same Exact Same Item for Half the price and it was not on sale.
Canadian Tire used to be a very Reputable and Honest company up until the late 1970s, since then it has become nothing but a company that spends their time figuring out ways to steal as much money from the consumer on every everything that they sell just so that the people at the top can make Millions in Bonuses and Billions in Corporate Profits.
No wonder these American Companies have taken Canada Over.
Back in the 60s Canadian Tire was a 5 Star Company now it is a Negative Five Star Company.
No wonder companies like Walmart have taken Canada Over.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Massive Ripoff!

Again Canadian Tire tried a massive ripoff. Last time when I changed my tires( just the tires) they quoted me $6300 for urgent repairs needed. I had not asked for that, but they made a big drama out of it anyway. I had ir fixed at a licensed repair shop for $800. Today I went to change my tires again and they said they can not change them unless i replace all the wheel nuts.OK, how much? $20 per wheel nut for a total of $400 +tax. Criminals. Ripoff merchants. I know people who work there and they all say the same thing: Ever since the new management took over they have been instructed to do this...find anything to upsell, make up as urgent so they can charge customers ridiculous money. They should be out of business, they are crooks....and then they refuse to even try " either you accept the $400 charge or we will not fix your car ". What? Not even try before they rob me? Has nothing to do with running an honest business anymore.

27 May 2026
Unprompted review
Rated 3 out of 5 stars

I have dealt with wonderful people at…

I have dealt with wonderful people at Canadian Tire automotive center and am very grateful to them, but occasionally I get an individual that is rude, condescending, and judgmental. Recently I was asked to call back with some information and when I did he hung up on me. I was essentially forced to go somewhere else.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Yesterday we visited Canadiantire…

Yesterday we visited Canadiantire Beacon Hill store and we were facing problem to find one item. We found one of the representative named “Jayda” who helped us to find the item. The way She helped us was really impressive which really made our life easy. We acknowledge her way of helping; Such employees in any organisation are the shining stars for the organisation. Thanks Jayda and thanks Canadiantire to have such employees.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Mechanic

Chad is awesome. He did an awesome job on my car sounds so much better and it was even cheaper than I thought it was gonna be. God is good all the time.🙌

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Unethical advertising

I violently object to the new advertising that does not give the price of the items, just how much the discount is. That prevents comparative shopping and I consider it unethical and it should be illegal.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Canadian tire mainly Auto section have…

Canadian tire mainly Auto section have very poor service .Canadian tire was not like this before 15 yrs it is totally changed .
Everything return if u want return nowadays very difficult.I don’t go to buy anything in Canadian tire .

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Aylmer Ontario Canadian Tire

Aylmer Ontario Canadian Tire. Dorothy in Parts and Service was on a break and noticed us trying to put on new windscreen wipers. She came over to us and just affixed the wipers for us. She even took the time to show us how to do it for the next time.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Canadian tire often cheats the customers

Canadian tire often cheats the customers. Last year I let it repair one brake. Eventually they claimed all four brakes were required to be changed (in fact only 40% pad used, no need change). This year something related brake makes noise. Canadian tire claimed all four collipers are required change as well as brake pads and discs, wasting more 2000$. After repairing the same thing occured. Eventually it is found the noise is made by two metals, just bending them, done, no need to change the collipers and pads/discs. Canadian tire cheated customers and make money. Never trust Canadian tire. only Let them change oil and tires, nothing else. No matter Canadian tire says what, do not trust them, saying NO always.

19 May 2026
Unprompted review
Rated 1 out of 5 stars

Worst Customer service I have ever…

Worst Customer service I have ever seen. Every and I mean front line employee did not want to be there. Waiting 45 minutes for some to locate something in the warehouse that was on sale . The employee could see but wasn’t able to get to it . Apparently that store make money without selling product. I will never enter that store again.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

2129 St Clair Ave W

2129 St Clair Ave W, Toronto ON M6N 5B4 (Stockyards)
May 19th, 2026
3:30pm
Bought a Bundle Buggy, Using it after purchase. Needed scissors to cut zip ties holding wheels. I walked up to a fat male employee slob standing at his little box just 5 steps from customer service desk where there was a line. I asked the fat slop nicely if he had scissors on him. He said NO & told me to go customer service which was 5 steps where he was standing doing nothing. Nice little black girl handed me scissors.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Defective BBQ

I had to return a bbq because of a defect to the Belleville store. The employee, Harsh (that is his name but certainly not his attitude or personality) was more than helpful. He persevered until the problem was resolved. More than happy with the experience.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Seconds after crossing the turnstile I…

Seconds after crossing the turnstile I was confronted by a staff member for having a backpack! I entered the automotive department to buy light bulbs fory new motorcycle. I'm an engineer, not a thief or drugy. I ended up escorted from the store infront of a dozen people like I was a shop lifter!!! It was just humiliating!! The store manager wull not return my call & the support line defended the staff.
It's one thing to welcome someone then guide them to lockers politely.
It's another entirely to attack them like they stolen something!!!

24 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE BICYCLES BY CANADIAN…

DO NOT PURCHASE BICYCLES BY CANADIAN TIRE STORE BRAND. The bicycle looked like a nice comfortable ladies bicycle. I am retired and I was told I could bring the bicycle back any Wednesday to have it tuned up. I was never able to ride it because the gears don't shift properly. I was not informed of the 30 day warranty when I gave them my money and the store on 120 street in surrey, gave me the runaround more than once regarding my useless canadian tire storebrand bicycle that I have never been able to ride. Mastercraft tools are pretty good though. Some staff are decent, others not so much.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Customer service in the automotive…

Customer service in the automotive department is dismal. They are overwhelmed, cannot annswer simple questions and have no system to track appointments , shuttles, etc. There is a substantial leadership issue here!!

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Garden Centre said open but it was not

Garden Centre said open but it was not. Went in and found someone who looked like he did not want to be at work anywhere. He did tell me to pay at the till and he would send someone to the garden centre. I paid for 2 bags of soil and headed for the gate. Locked, but someone was in the field office but totally ignore me and my blowing of my horn. As I was leaving, I saw a woman walking towards the gate but I just left. Very, very poor service!

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor service after what the man has…

Poor service after what the man has done to my lug issues. He refused to unlock it which he’s the one who caused the problem on my back rear tire he did too tight on it. Over 200 lbs. not impressed. I will look for better service than this!!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

My husband & I were shopping for some…

My husband & I were shopping for some flowering shrubs at the Uxbridge Garden Center #127. We were assisted by Josh and he was fantastic! Extremely friendly and shrub knowledgeable. We will definitely be back and we hope to work with Josh again!

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Canadian Tire Hanover Ontario

Canadian Tire Hanover Ontario has a young staff member who is fantastic at his job. Jose went above and beyond to help us find what we were looking for and gave us other ideas as to what we could use for our project. He will go places in life. He was very respectful and helpful.

10 May 2026
Unprompted review

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