CaminoWays.com Reviews 

784
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the trip itineraries are exceptionally well organized and stress free. Travelers enthusiastically praise the seamless luggage transfers, helpful guides, and comfortable, clean accommodations throughout the route. Some reviewers were not happy with specific accommodations located far away from the main trail or town centers. A few other people also felt that certain properties lacked adequate cleanliness, while others encountered issues with poor food standards or unhelpful staff. Additionally, a small group of consumers reported occasional problems regarding mismanaged luggage logistics or unexpected itinerary changes.

What people talk about most

Service

Consumers find service to be positive, highlighting smooth logistics and reliable luggage transfers that made... See more

Location

Customers consistently note ambiguous experiences with location, as opinions on where they stayed vary widely... See more

User experience

Users describe positive interactions with user experience, highlighting how reliable planning and seamless... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members and tour guides as... See more

Quality

People report positive experiences with quality, highlighting that the accommodation was generally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We chose to have Camino Ways book our accommodations and to transfer our luggage. So glad we did! Excellent accommodations- although some outside of town, was well worth it! - and our luggage was alwa... See more

Company replied

Rated 5 out of 5 stars

All well organised no issues. One thing to note - walk was harder than anticipated and just as well we were fit before starting! 27k sometimes on very hilly terrain in temperatures reaching 30C and... See more

Company replied

Rated 5 out of 5 stars

My partner and I are not good at planning things together. Add in the last minute nature of our trip (1 month before departure), and the realization that we would be booking >10 different hotels in >... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Camino Ways. The hotels they booked us in were all good. The last hotel in Baiona was fabulous. It was a mystery. We left our luggage each day and it arrived at our nex... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

At caminoWays.com, we all share a common passion: The Camino de Santiago. As one of the most loved tour operators for the Camino, we have been helping pilgrims discover the joy of the Camino de Santiago for more than 15 years. When booking with us, there is no intermediary. We have great connections and relationships with local businesses along the Camino, and we book local hotels, taxis and guides for you directly. This is the belief on which CaminoWays has been built, and this personal touch gives our clients a high degree of satisfaction.

Your Camino, in safe hands

Written by the company

Walk the Camino with confidence
For over 15 years, we’ve helped pilgrims enjoy the Camino with carefully selected accommodation, luggage transfers and support throughout their journey.

Support throughout your Camino

We’re here when you need us

We’re here when you need us
From the moment you book until you finish your journey, our team is here to support you. If something unexpected happens along the way, you can contact our 24/7 emergency support team for help.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

784 reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(784)

354 reviews in the last 12 months

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Rated 5 out of 5 stars

The trip was flawless

The trip was flawless, excellent hotels and perfect baggage transfers along the way. Only issue was that wife had severe dehydration and heat exhaustion, so will have to return for her to finish a bit of the Camino. Not a bad excuse to book a whole other trip, and look forward to using Camino Ways again in the future

25 August 2026
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Reply from CaminoWays.com

Thanks John! Delighted the hotels and baggage transfers were spot on — though we're sorry to hear your wife had such a rough time of it. We hope she's fully recovered. The heat on the Camino catches out even seasoned walkers and finishing the last stretch on a cooler month is no bad plan at all. We'd be very glad to help you plan the return trip. Buen Camino to you both!

Rated 5 out of 5 stars

Overall great

Overall great. A couple of accommodations along the way with grumpy and unpleasant hosts - but otherwise amazing to have everything booked in one place.

5 June 2026
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Reply from CaminoWays.com

Hi David,

Thank you for the review! Glad having everything booked in one place made the trip easy.

Sorry a couple of the hosts weren't as welcoming as they should have been. If you can let us know which properties, we'll take it up with them directly.

Buen Camino and we hope to see you on another route!

Rated 5 out of 5 stars

The entire trip was taken care of…

The entire trip was taken care of beautifully by Camino Ways. Thank you.

22 August 2026
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Reply from CaminoWays.com

Thank you for the kind words! Delighted the whole trip was taken care of just as it should be.

Buen Camino and we hope to welcome you back!

Rated 5 out of 5 stars

The entire trip on the Camino Way went…

The entire trip on the Camino Way went very well and smoothly.
The rooms n food, where included, were very all good. The additional nights stays were also well arranged by Camino Ways.

There was only one hiccup, towards the end of the journey, that we realized we were required to walk to a pick up point rather than to the hotel, which was quite a distance away, and we got lost. Fortunately a quick call to the hotel and our pick up was arranged from where we were. Very grateful for the hotel in accommodating us.

26 May 2026
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Reply from CaminoWays.com

Hi Luke,

Thank you for such a detailed review! Great to hear the trip ran smoothly overall and that the rooms, meals and extra nights were all well arranged.

Sorry about the confusion with the pick-up point towards the end — that should have been clearer in your notes and we're glad the hotel sorted it quickly. We'll look at how that stage is explained in our documentation.

Buen Camino and we hope to see you on another route!

Rated 4 out of 5 stars

A great experience on the Portuguese Way

CaminoWays was easy to work with in arranging our Camino adventure. We were extremely pleased with all but one of the hotels they selected. We were disappointed when our group tour was canceled because of a lack of participants, but in the end we didn't need the tour guide. With the information and accommodations CaminoWays provided, we did great on our own.

31 May 2026
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Reply from CaminoWays.com

Hi Christie,

Thank you for the review! We're really glad the arrangements and route information served you well and that the Portuguese Way turned out to be a great experience even without a guide.

We're sorry about the guided tour cancellation, that's always disappointing when you've planned around it — and sorry too that one of the hotels missed the mark. Do let us know which one and we'll pass it to our accommodation team.

Buen Camino and we hope to help with your next one!

Rated 5 out of 5 stars

There was always a welcoming experience…

There was always a welcoming experience at the end of a long day with comfortable accommodations and usually good food for breakfast and most times dinner . I’ve used this company twice now and it’s went smoothly.

28 May 2026
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Reply from CaminoWays.com

Hi Dave,

Thank you for the review and for choosing us twice! A warm welcome and a comfortable bed at the end of a long day makes all the difference, so it's great to hear that's what you found.

Buen Camino and we hope to see you for a third!

Rated 4 out of 5 stars

This our second Camino trek with Camino…

This our second Camino trek with Camino Ways, this time the Camino Norte which was more challenging than the Camino Portugues. We were unable to secure a hotel at one of the legs so Camino Ways arranged for a transfer which went smoothly. However, when I tried to schedule a pre-trip phone call to discuss, that request was denied. They said those calls are only available pre-booking. Some hotels were better than others. One leg was 23 miles only because once we hiked the 20 miles to Laredo, it was still 3 miles to the hotel! It would have been better if the length of the hikes from town to town were more evenly distributed for length. A closer hotel in Laredo would have been much appreciated and we could have easily walked more the following day. They had us scheduled to stop in Noja, but we pushed on to San Miguel (this was the day of the transfer so the stop was flexible). Overall a beautiful road through mountains and along the coast!

18 August 2026
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Reply from CaminoWays.com

Hi Cory,

Thank you for coming back to us for a second Camino and for such detailed feedback!

We're glad the transfer on the Laredo leg was sorted smoothly, but we're sorry about the pre-trip call. Once you've booked, our team is there for you by phone and email throughout, so that request shouldn't have been turned away — we're looking into it.

Your point about stage lengths is well made. Accommodation on the Norte is thinner on the ground than on the Portugués, which sometimes means a hotel sits beyond the town itself, and 3 extra miles at the end of 20 is no small thing. We'll flag the Laredo stage to our product team.

Delighted the route itself lived up to it. Buen Camino and we hope to plan a third with you!

Rated 5 out of 5 stars

Wonderful Camino experience

We had a wonderful time on our Camino adventure. We started in Vigo stopping in five different cities/villages.
Loved all the hotels with the exception of the one in Arcade. It was ok. The others were ‘superior’, which is what we paid for. The last hotel in Santiago was amazing with a fantastic location. Our luggage was always picked up and dropped off on time.

1 June 2026
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Reply from CaminoWays.com

Hi Susan,

Thank you for the lovely review! Delighted the Portuguese Coastal from Vigo lived up to expectations, especially the hotel in Santiago, which is a great spot to finish. Good to hear the luggage was always where it needed to be, too.

We've noted your comment on the Arcade property and will pass it to our accommodation team.

Buen Camino and we hope to welcome you back!

Rated 2 out of 5 stars
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Reply from CaminoWays.com

Hi John,

Thank you for your feedback and we're sorry the accommodation wasn't as close to the route as you'd hoped. On some stages availability is limited and the nearest options sit a little off the trail, but that's not always obvious in advance and we understand the frustration after a long day's walking.

Rated 5 out of 5 stars

We made our booking through Camino…

We made our booking through Camino Ways. Pick up and drop back to Airport and all accomodation with facility for luggage transfer each day. Great service . All went according to plan . Would highly recommend.

4 June 2026
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Reply from CaminoWays.com

Thank you for the recommendation! Great to hear the airport transfers, accommodation and daily luggage service all went exactly to plan.

Buen Camino and we hope to welcome you back!

Rated 5 out of 5 stars

Superior service

The complete arrangement of superior hotels and baggage transfer went without a hitch. I'll definitely do it again.

18 May 2026
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Reply from CaminoWays.com

Hi Juan,

Thank you for the review! Great to hear the hotels and baggage transfers all ran without a hitch.

Buen Camino and we look forward to helping with the next one!

Rated 5 out of 5 stars

Accomodations

The accommodations booked were all very good. No issues at all with check in or delivery of luggage. So nice to have an air conditioned room and a lovely bed at the end of a long day of walking.

19 May 2026
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Reply from CaminoWays.com

Hi Janine,

Thank you for the lovely review! We're so glad the accommodations hit the mark, a good bed and a cool room after a long day's walking make all the difference. Thanks also for confirming the check-ins and luggage transfers ran smoothly.

Buen Camino and we hope to see you on the trail again soon!

Rated 5 out of 5 stars

great onboarding and good follow-up…

great onboarding and good follow-up process also during the camino

26 June 2026
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Reply from CaminoWays.com

Hi Rainer,

Thank you for the kind words! We're really pleased the onboarding was smooth and that our team stayed in touch with you throughout the Camino.

Buen Camino and we hope to help you plan your next one!

Rated 4 out of 5 stars

The hotel in Santiago for 2 nights was bad…

The hotel in Santiago for 2 nights was terrible. It didn’t even have chair and was next to a very busy and noisy street. Everting else was great.

16 July 2026
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Reply from CaminoWays.com

Hi Jim,

Thank you for the honest feedback and we're sorry the Santiago hotel fell short. We've passed this on to our accommodation team to review that property.

We're glad everything else worked well and hope you'll give us the chance to get it fully right next time.

Buen Camino!

Rated 5 out of 5 stars

Hotel service and luggage transfer are…

Hotel service and luggage transfer are great.
Plan Portugese Camino in early May next year, I will contact you later

29 May 2026
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Reply from CaminoWays.com

Hi Marlon,

Thank you for the great feedback, we're glad the hotels and luggage transfers worked so well for you.

The Portuguese Camino in early May is a lovely choice and we'd be delighted to help you plan it. Just get in touch whenever you're ready.

Buen Camino!

Rated 5 out of 5 stars

Great Staff

The staff is always very helpful and responsive. We traveled with a group of 8 people and they handled are numerous requests for change very smoothly. The accomodations we had were great! We loved every hotel!

9 June 2026
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Reply from CaminoWays.com

Hi Mary,

Thank you so much for the kind words! Organising a group of eight with changes along the way is no small thing, so it's great to hear our team handled it smoothly and that every hotel was a hit.

Buen Camino and we hope to welcome you all back!

Rated 5 out of 5 stars

Well organised and smooth trip

The website for booking worked well with good documentation for the trip. Everything for my Camino from Burgos went smoothly. Accomodation was good and the hosts helpful.

11 June 2026
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Reply from CaminoWays.com

Hi Ross,

Thank you for the lovely review! We're really pleased the booking process and trip documentation made things easy and that your Camino from Burgos ran smoothly from start to finish.

Buen Camino and we hope to see you back on the trail!

Rated 5 out of 5 stars

We would strongly recommend Camino…

We would strongly recommend Camino Ways. Our trip was seamless from accommodations, food and luggage transfers. We can’t wait to plan the next trip with them!

17 May 2026
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Reply from CaminoWays.com

Hi Susan,

Thank you so much for the recommendation! It's wonderful to hear the accommodation, food and luggage transfers all came together seamlessly for you.

Buen Camino and we can't wait to help you plan the next one!

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