Mostly works fine. Inexpensive pricing. Some things to improve - 1. Some time connection takes too much time, or gets disconnected. Although not too frequent, still happens. 2. Sometime receiver g... See more
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Most of the time the call application does not connect. It takes at least 4-5 times of dialing to have an audible voice at the other end. Frequent complaint from the other side that they can barely he... See more
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I have given 2 stars ⭐️ as of a reason Cost wise the app is awesome However if u try to look at the technical part the app needs serious software lookout as the app shutdown frequently more often... See more
Company replied
I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why? I got the following response through email from the custo... See more
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Company details
About CallIndia.com
Written by the company
CallIndia.com is a platform dedicated to Indian immigrants all over the world, and supported by a team with over 13 years experience in long-distance telecommunications. Indians abroad have several calling options: calls with or without Internet connection, and several calling plans to choose from. The service was set in 2017, after 13+ years of experience in the ethnic calling market. The main focus is to offer the lowest cost on calls to India and other destinations, at the highest quality, and finally bringing Indians together, regardless of their location.
For more info, visit the website:
For more info, visit the website:
Written by the company
Unlimited calls to India with the best calling plans
100% Quality Guarantee | Pay less, talk more
We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Contact info
107 Technology Parkway, Peachtree Corners Suite 401, 30092-2909, Atlanta, United States
- customerservice@callindia.com
- callindia.com
3.2
Average
684 reviews
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I am a existing customer and didn't get…
I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why?
I got the following response through email from the customer support team:
"We checked your account and we see that you are on the monthly plan where you pay $59.94 for six months".
Doesn't make sense to me.
After that, I have commented with them several times, but no response.
Helpless customer
Thank you for your clarification through Trustpilot.
There is one suggestion, please improve/train your customer care services department. They are the backbone of your successful business strategy.
2 May 2021
Reply from CallIndia.com
Hello,
Thank you for reporting your issue to us!
Please note that the price that the customers are seeing on the website depends on the location from which they access the site and it represents in fact the same price, the only difference is the currency.
By looking closely at your account, we can see that you were charged the correct amount for your plan: CAD$59.94. The price your mentioned $41.94 is expressed in USD.
Sorry for the confusion,
CallIndia.com
best service ever
30 April 2021
Excellent service
29 April 2021
Excellent service.I have been using…
Excellent service.I have been using this for many years.
21 April 2021
It's work okay but sometimes the call…
It's work okay but sometimes the call didn't go through. We have to keep trying several times. Sometimes voice clarity not that there. The Call network needs more bandwidth and more clarity in voice quality.
19 April 2021
Reply from CallIndia.com
Hello,
Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.
Your CallIndia team
Reply from CallIndia.com
Hello,
Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.
Your CallIndia team
Reply from CallIndia.com
Hello,
Thank you for your feedback! We do have a live Customer Support team that is available 24/7. You can contact them here https://callindia.com/contact by leaving a message or by clicking Company Info, if you wish to give them a call.
In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.
Your CallIndia team
Very very good service
15 April 2021
Great service !
11 April 2021
Great
It's a great calling to India, clear voice, uninterrupted calling and most of all its affordable
Overall great experience.
9 April 2021
Very good service.
5 April 2021
Service need to improve
Service need to improve. My second number still not working. Couple time been complained. Not resolving yet
29 March 2021
Reply from CallIndia.com
Hello,
Our agents have tried to get back at you multiple times via email and phone calls, but they never received an answer from you. Please check your inbox or spam mail and get back to them.
Your CallIndia team
Very satisfied overall.
27 March 2021
Great service for the price.
Great service for the price. Using the service more than a year and had no issues so far. Continue your wonderful service with same quality @CallIndia.
26 March 2021
Very good Quality and reasonable price.
19 March 2021
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