Mostly works fine. Inexpensive pricing. Some things to improve - 1. Some time connection takes too much time, or gets disconnected. Although not too frequent, still happens. 2. Sometime receiver g... See more
Company replied
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Most of the time the call application does not connect. It takes at least 4-5 times of dialing to have an audible voice at the other end. Frequent complaint from the other side that they can barely he... See more
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I have given 2 stars ⭐️ as of a reason Cost wise the app is awesome However if u try to look at the technical part the app needs serious software lookout as the app shutdown frequently more often... See more
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I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why? I got the following response through email from the custo... See more
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Company details
About CallIndia.com
Written by the company
CallIndia.com is a platform dedicated to Indian immigrants all over the world, and supported by a team with over 13 years experience in long-distance telecommunications. Indians abroad have several calling options: calls with or without Internet connection, and several calling plans to choose from. The service was set in 2017, after 13+ years of experience in the ethnic calling market. The main focus is to offer the lowest cost on calls to India and other destinations, at the highest quality, and finally bringing Indians together, regardless of their location.
For more info, visit the website:
For more info, visit the website:
Written by the company
Unlimited calls to India with the best calling plans
100% Quality Guarantee | Pay less, talk more
We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Contact info
107 Technology Parkway, Peachtree Corners Suite 401, 30092-2909, Atlanta, United States
- customerservice@callindia.com
- callindia.com
3.2
Average
684 reviews
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30 days of use - so far good
I ditched my Vonage for this service- so far I am using it for a month and the voice quality is good. I do have connectivity issues in my iOS app. However, when a email is sent to tech support received prompt response with guidelines. The team should focus on connection issues. (connecting.....I've uninstall and re install the app very frequently.
12 March 2021
May use AI-assist with repliesRead more
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One of the worst phone services in this…
One of the worst phone services in this digital age. I have to call many times to get connected, and it disconnects when the other end picks up the phone. It had been excellent service until the middle of 2020. Now became the worst
11 March 2021
Reply from CallIndia.com
Hello,
Thank you for reporting your issue to us. In order to improve the quality of your calls in the future, please use the star rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls.
Your CallIndia team
poor call quality and connection
9 March 2021
Reply from CallIndia.com
Hello,
Thank you for your feedback. In order to improve the quality of your calls in the future, please use the star rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls.
Your CallIndia team
The service was great for 2 months in…
The service was great for 2 months in the beginning of my subscription last year and then it deteriorated. I found call drops and poor connectivity to be my biggest issue with CallIndia.
8 March 2021
Reply from CallIndia.com
Hello,
Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.
Your CallIndia team
Reply from CallIndia.com
Hello,
Please contact our support team and provide as many details as you can. Our developers will investigate and help you to fix any issues. Please note that if the app works normally using cellular data but not on WiFi, there can be something wrong with the configuration of your network. Did you try to connect to other networks?
Your CallIndia team
It hangs the call after every 20 min
4 March 2021
Reply from CallIndia.com
Hello,
Thank you for your feedback! We can assure you that the system is not meant to interrupt your calls after 20 minutes, there are no glitches on our part, and we actually can't see any calls that lasted 20 minutes in your account.
In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.
Your CallIndia team
CallIndia is very great full help me
CallIndia is very great full help me, because my mom and siblings are lived in India, so everyday I call my family!! Really callIndia line is good and very Clear!! I used callIndia almost three years ago.
3 March 2021
Very bad quality of call
2 March 2021
Reply from CallIndia.com
Hello,
Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.
Your CallIndia team
Ditched Vonage for this....so far good
Writing this review after using it for one month. I ditched my Vonage for this company (which I had it for 10 years) so far the call quality's are good.
App review: easy to setup, easy to use. Had issues now and than, like app not opening (ios) reboot- all good.
Call quality: So far good, compare to my old service provider vonage this company call india.com is good.
Rates: I tried with $10 first, I try to understand the rounding method they are using, I do understand the minutes are rounding to next to whole, also the charges for those calls are also rounding to next- I did my math to find out my total minutes does NOT equal to the money what they have deducted from my pre paid voice credit. However, for the March 2021, I'll go with unlimited minutes for 90 days. If needed I'll review or edit my review.
1 March 2021
Unprompted review
Great experience
27 February 2021
I am using this service for more than 3…
I am using this service for more than 3 years. Convenient, best price and hassle free service.
17 February 2021
Always extremely clear conversations
Always extremely clear conversations. Very convenient to use
9 February 2021
Low prices for calling long distance
I think it’s good price they provide long distance Calling service
9 February 2021
call is always crisp
call is always crisp , clear ,and conection is quick and instant. Great service , using callindia for now over six months .
9 February 2021
This is a great line to use to call…
This is a great line to use to call India. We are using it for last 6 months, have referred friends and very happy
9 February 2021
Best service to call India from USA
Best service to call India from USA. quality voice call without any interruption.
Value for Monday. 100% satisfy.
4 February 2021
I have given 2 stars ⭐️ as of a reason
I have given 2 stars ⭐️ as of a reason
Cost wise the app is awesome
However if u try to look at the technical part the app needs serious software lookout as the app shutdown frequently more often,the sound clarity is so bad as if you talking on a radio
The developers trying to fix the issues or upgrade the app without any backup plan to which the customers Hv to face a lot of inconvenience as the money is already been taken but the service is been suspended,this is most of the time to which the CS try to justify you it will fixed soon
I-won’t recommend this service to anyone as there are better apps cost wise looks just a dollar expensive but worth it
31 January 2021
Reply from CallIndia.com
Hi Resslon,
We have investigated it, and found no issues in our crashes/events tracker related to your account. So, we conclude that the sound quality is directly influenced by the quality of your internet connection.
To improve that we recommend you use as much as possible a WiFi network when making calls.
But, we would like to further investigate, and we need your help related to the crashes. Please send us an email with more details of any issues that occurred along with a screenshot and/or the steps you took that we could also take to reproduce the situation/issue.
Send email: https://callindia.com/contact
Thank you for your collaboration and patience!
Reply from CallIndia.com
Hello,
Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As for the SMS issue, you need to have Voice Credit in your account in order to be able to send SMSes. The calling plan you're currently using is only available for calls.
Your CallIndia team
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