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Callie Reviews 220,350

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 69,306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, noting that items are well-made and often exceed expectations. Many appreciate the fast delivery service, with orders arriving sooner than anticipated, and the careful packaging ensures items arrive safely. The personalized and customized options are a significant draw, allowing people to create unique and sentimental gifts that are well-received. However, some customers also noted that certain products, particularly jewelry and charms, appeared much smaller than advertised in images, leading to disappointment regarding their actual size. A few other people also felt that the quality of some items, like chains or certain materials, did not meet their expectations, and there were occasional issues with missing components in orders or damaged products upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising items like personalized towels,... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the print, overall quality, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the timely and fast delivery of... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering process and... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The cufflinks are very nice. The initials are nice, however, they are much smaller than what is advertised. I wish they were bigger so they can be seen. I wish vendors would show the actual size of th... See more

Rated 5 out of 5 stars

Service was fast for a custom order. Product was packed well for a safe delivery. Overall I am completely satisfied with the order. My women’s softball team won a SSUSA tournament last year May. I ha... See more

Rated 5 out of 5 stars

The etched glass with your pet is so sentimental I have lost my 19 year old old cat then within 2 months I lost my dog of 11 I feel very comforted by this. My grandbabies have Lilly hanging in their r... See more

Rated 5 out of 5 stars

Ordered a personalised cool bag as a gift for my husband for work. Its made exceptionally well. Lots more room than you'd think. I was so impressed I then ordered one for my son. The delivery time is... See more


Company details

  1. Gift Shop
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Store

Written by the company

Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee. Since founded in 2017, we have made it our mission to discover what people desire when looking for a gift, and how we can bring their personalized gift ideas to life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

220K reviews

5-star
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Asks customers to review

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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this company

I have purchased several personalized products from them and I love all of the things. They make great gifts for your friends and family. I also ordered some things for myself.

7 June 2026
Rated 3 out of 5 stars

Figured the quality would be better

I just figured the quality would be better for the printing of the name. Wish the back wasn’t all frayed and had another layer of fabric on it or something. By little one is probably going to pick it apart.

18 June 2026
Callie logo

Reply from Callie

We sincerely apologize for our product quality does not meeting your standard. We have already passed your suggestion to our related department in order to improve our crafting skills. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

Rated 3 out of 5 stars

Ordered June 3..

Ordered June 3... product shown looked great... when shipped..dates for delivery kept changing...
System said it was delivered June 10...but it was not... all other places it could be have been checked...today is June 21 and I still haven't located it....need assistance or rating would0⁸

10 June 2026
Unprompted review
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. According to logistics tracking site, the package has been marked as delivered to your shipping address. However, we are sorry to hear that you have not received it. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

Rated 3 out of 5 stars

The delivery took forever!!

The delivery took forever!!! Nice product but the delivery time is horrible.

18 June 2026
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Rated 1 out of 5 stars

Golf ball stamp

I was really disappointed in the size of the graphic on the golf ball stamp that I ordered. The name is so small it isn’t even legible.

18 June 2026
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Rated 1 out of 5 stars

Glass was not made like I wanted it was…

Glass was not made like I wanted it was suppose to have Ryan on top and Godfather on bottom

18 June 2026
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

Rated 4 out of 5 stars

The product was as advertised

The product was as advertised. The only issue was that one of the metal end caps fell off. I was fortunate enough to find it and superglue it back in place. Hopefully the other metal end cap will remain in place.

13 June 2026

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