caglasses.com Reviews 218

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that the frames are well-made, prescriptions are accurate, and the glasses offer excellent protection and comfort. Many people highlight the exceptional customer service, describing staff as helpful, responsive, and dedicated to resolving issues. Reviewers are particularly impressed with the ease of ordering and the overall positive experience with the company's support. However, some customers also noted issues with order processing and delivery times, with some experiencing significant delays or a lack of communication regarding their shipments. A few other people also felt that the initial fit of their glasses was not quite right, or that there were problems with the prescription, such as incorrect lens centering or issues with bifocals.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are satisfied with the quality of the... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting representatives who are... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process simple,... See more

Quality

People report positive experiences with quality. Many customers praise the exceptional quality of the... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the staff for being kind, compassionate, and... See more

Based on these reviews

Rated 5 out of 5 stars

The frames are made well and the prescription was spot-on. The pads offer great grip. Overall fit wasn’t quite right and CA Glasses was super helpful in getting us dialed in. Customer support was exce... See more

Company replied

Rated 5 out of 5 stars

Prescription safety glasses from CA Glasses are the perfect blend of protection and comfort. Certified with ANSI Z87.1, they provide excellent safety features while still looking stylish. The glasses... See more

Rated 5 out of 5 stars

I've purchased three pair of sport glasses for tennis over the last few years that fit the bill for both looks and safety considerations. All were single vision prescriptions. I love em! Recently I... See more

Company replied

Rated 5 out of 5 stars

Looking for prescription sunglasses? CA Glasses offers a great selection starting at just $19. The sunglasses not only look great but also provide excellent UV protection. With the "USA20" code, 20% w... See more


Company details

  1. Glasses Store
  2. Safety Equipment Supplier
  3. Sportswear Store

Written by the company

Established in 2006, CA Glasses was born as an alternative for people looking for high quality prescription sports and safety glasses. We develop high quality, ANSI and FDA complied frames and lenses for our consumers, and sell them at prices everyone can afford. CAGlasses is a company with a passion for the eye. Whether you are looking for safety glasses for work, sports glasses for passion or eyeglasses for fashion, buying them in our store is extremely easy and enjoyable. We strive to meet every needs of our customers and leave everyone looking great and happy. Interestingly, our desire for high quality lenses led us to establish an optical lab that make not only high standard optical lenses and but eventually allow us to make medical grade products for doctors and dentists. We are excited about what the future brings and open-minded about finding new technologies to meet our client's future needs.


Contact info

4.2

Great

TrustScore 4 out of 5

218 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Customer service was excellent and the…

Customer service was excellent and the glasses are one of a kind.

25 November 2025
Unprompted review
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Reply from caglasses.com

Thank you for your review! We’re thrilled to hear that you found our customer service excellent and that you love your one-of-a-kind glasses. We truly appreciate your support and are always here if you need anything!

Rated 5 out of 5 stars

Customer Service for the Win

This is our second time ordering from CA Glasses. The quality of the glasses is very good. We needed a new prescription because the prescription changed. The customer service was helpful despite a shipping issue, and text customer service was particularly helpful in diagnosing a problem with the prescription. Sadly our doctor had written the prescription wrong so the glasses had to be made again, but the attention to detail in trouble shooting the problem was very comforting. We recommend CA Glasses!

25 November 2025
Unprompted review
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Reply from caglasses.com

Thank you so much for your continued trust and for sharing your experience! We’re glad to hear that you’re pleased with the quality of the glasses and that our customer service team—especially our text support—was able to assist in resolving the prescription issue. While we’re sorry for the inconvenience caused by the incorrect prescription, we’re happy we could help identify the problem and get everything back on track.

We truly appreciate your recommendation and look forward to serving you again whenever you need us. Thank you for choosing CA Glasses!

Rated 1 out of 5 stars

3 months still no glasses or refund

I ordered prescription shooting glasses on September 5tth, it is now November 25th and I still have not seen any glasses. The first order was delayed (eventually lost) due to postage assessment. I was told they would make a new pair, from what I can tell the lab never heard of it. I finally asked for a refund, still waiting for that after two weeks. Support is horrible. Apparently this review worked, I now have my refund.

24 November 2025
Unprompted review
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Reply from caglasses.com

We’re sorry to hear about your experience. Please note that your order was processed and shipped promptly; unfortunately, the shipment was lost by the carrier. We immediately offered a remake at no additional cost, which was declined, and we have since issued a full refund.

We strive to provide excellent service, and it’s disappointing to see a 1-star rating despite our efforts to resolve the situation. We appreciate your feedback and hope to serve you better in the future.

Rated 5 out of 5 stars

Great support start to finish

This was the first time I bought glasses online. The lenses were spot on for my prescription but the frames were not a good fit. I reached out to customer support and CA Glasses went above and beyond to get me in the right pair of glasses. Very informative and professional customer support.
Sincerely Eric Burrell

20 November 2025
Unprompted review
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Reply from caglasses.com

Thank you so much for your wonderful feedback! We’re glad to hear your lenses were perfect for your prescription, and we appreciate you giving us the chance to help with finding a better-fitting frame. Our team is always happy to assist, and we’re thrilled that you had a positive experience with our customer support.

Enjoy your new glasses, and thank you again for choosing CA Glasses!

Rated 5 out of 5 stars

CaGlasses Excel customer service and glasses

Leah was very helpful in correcting the defective glasses I received and offered to replace free of charge. I like the fact that when you call they are there to answer and also respond to emails quickly. The glasses I received fit perfectly and were exactly what I ordered. I highly recommend CA-Glasses as the customer service and products support are excellent.

25 November 2025
Unprompted review
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Reply from caglasses.com

Thank you so much for your kind review! We’re happy to hear that Leah was able to assist you and get everything corrected quickly. It’s great to know the replacement pair fit perfectly and met your expectations. We truly appreciate your recommendation and are grateful for your trust in CA-Glasses.

If you ever need anything in the future, our team is always here to help!

Rated 3 out of 5 stars

Can't give a 5 stars

Can't give a 5 stars. Had no problem seeing with the lenses. They were to big, they fell off my face.

24 November 2025
Unprompted review
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Reply from caglasses.com

Thank you for your feedback. We’re glad the lenses worked well, and we appreciate you letting us know about the fit issue. As discussed, we’re already in the process of remaking a new pair for you at no cost to ensure you get the right size and comfort.

If you need anything else while we complete the remake, please don’t hesitate to reach out — we’re here to help!

Rated 5 out of 5 stars

Better than crystal clear!

I'm a first time customer of CAGlasses, but not the last time. Aside from great selection, ease of ordering, the entire team is knowledgeable, helpful, professional and they see to it you are a satisfied customer. Thanks Leah!

24 November 2025
Unprompted review
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Reply from caglasses.com

Thank you so much for the wonderful review! We’re thrilled to hear that your first experience with CAGlasses was such a positive one. Our team — and Leah especially — truly appreciates your kind words. We’re grateful for your trust and look forward to helping you again next time.

Thanks for choosing CAGlasses!

Rated 5 out of 5 stars

Great customer service

Great customer service. High quality products at a very good price. Would recommend them to anyone.

24 November 2025
Unprompted review
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Reply from caglasses.com

Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with our customer service, product quality, and pricing. Your recommendation truly means a lot to us. If you ever need anything in the future, we’re always here to help!

Rated 5 out of 5 stars

Top tier Customer Service

There is a lot of frame options online and once I received my first pair and they didn’t fit, I contacted customer service through email and they help me pick out the right frames for when I play airsoft and ordered them for me as well. Amazing customer service!

23 November 2025
Unprompted review
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Reply from caglasses.com

Thank you for sharing your experience! We’re glad you reached out when the first pair didn’t fit, and we’re happy our team could help you find the perfect frames for airsoft. It’s wonderful to hear that you had such a positive experience with our customer service.

Enjoy your new glasses, and thank you for choosing CA Glasses!

Rated 5 out of 5 stars

Great customer service

21 November 2025
Unprompted review
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Reply from caglasses.com

Thank you for your kind words! We’re glad to hear you had a great experience with our customer service. We appreciate your support and are always here to help!

Rated 5 out of 5 stars

Excellent Service

Customer service responded quickly to my request after needing to replace a pair of glasses. They were able to issue a replacement and even offered a discount.

20 November 2025
Unprompted review
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Reply from caglasses.com

Thank you for your wonderful feedback! We’re glad our team was able to assist you quickly with your replacement and offer a discount to help out. We truly appreciate your trust in us, and we’re always here if you need anything in the future!

Rated 5 out of 5 stars

Quality product and excellent support

Quality product and excellent support. Initially had a bit of a glitch, but Kelly in customer service took care of it promptly and everything was resolved. I would prefer to see a faster turnaround but it is stated up front on their website so I can't complain.

21 November 2025
Unprompted review
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Reply from caglasses.com

Thank you for your thoughtful review! We’re glad to hear you’re happy with the quality of the product and that Kelly was able to resolve the issue promptly. We appreciate your patience with the turnaround time and your understanding since it’s noted on our website. If there’s anything else we can assist you with, we’re always here to help!

Rated 5 out of 5 stars

Really good experience

Really good experience, my safety glasses got brock and they send me a new frame for free. Just an amazing experience.

21 November 2025
Unprompted review
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Reply from caglasses.com

Thank you so much for your kind review! We’re glad to hear you had a great experience and that your replacement frame arrived without any issues. We’re always happy to help and we appreciate you choosing us for your safety eyewear. If you ever need anything else, we’re here for you!

Rated 5 out of 5 stars

Customer service is fantastic.

20 November 2025
Unprompted review
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Reply from caglasses.com

Thank you for your great feedback! We’re happy to know you had a fantastic experience with our customer service. We truly appreciate your support and are always here if you need anything.

Rated 5 out of 5 stars

Excellent service

Excellent service! My glasses were stolen.
And the company was nice enough to help me resolve the issue. It's been a very long time since I had such great customer service. Kelly did an awesome job helping me resolve this issue!

20 November 2025
Unprompted review
caglasses.com logo

Reply from caglasses.com

Thank you so much for sharing your experience! We’re truly sorry to hear your glasses were stolen, but we’re glad our team—especially Kelly—was able to assist and help resolve the issue quickly. Your kind words mean a lot to us. If you ever need anything in the future, we’re always here to help!

Rated 5 out of 5 stars

Online specialized glasses shopping…

First time specialized glasses shopping online for safety glasses for my son and we received excellent attention and prompt service. This company worked with us to determine the best option for his strong prescription after his first choice was not working. They immediately assessed his prescription and recommended a suitable option for a remake.

20 November 2025
Unprompted review
caglasses.com logo

Reply from caglasses.com

Thank you so much for sharing your experience! We’re glad our team was able to guide you through the process and help find the best option for your son’s prescription. We understand how important it is to get the right fit and clarity, especially for safety glasses, and we appreciate your trust in letting us remake the pair. We’re always here to help whenever you need us!

Rated 5 out of 5 stars

Had a little mishap in the delivery

Had a little mishap in the delivery, that was not their error. Bria addressed the issue immediately. She was communicating with me daily trying to rectify the situation. She was professional, courteous, and the issue was resolved. I’m am going to purchase another pair of glasses asap.

18 November 2025
Unprompted review
caglasses.com logo

Reply from caglasses.com

Thank you for your kind words! We’re sorry to hear there was a delivery issue, but we’re happy that Bria was able to assist you promptly and professionally. We truly appreciate your patience and are glad everything was resolved smoothly. We look forward to helping you again on your next purchase!

Rated 5 out of 5 stars

The Fit and style of the pair I ordered…

The Fit and style of the pair I ordered were great.

20 November 2025
Unprompted review
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Reply from caglasses.com

Thank you so much for your feedback! We’re glad to hear the fit and style of your glasses were just right. If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

First time ordering with them

First time ordering with them, I love the glasses I had a problem with my pd but they were so quick to help me out I’ll definitely keep purchasing here, great customer service, and great material!!

19 November 2025
Unprompted review
caglasses.com logo

Reply from caglasses.com

Thank you so much for your wonderful review! We’re glad to hear you love your new glasses. We’re also happy we could quickly assist with your PD issue. Your satisfaction means a lot to us, and we truly appreciate your trust. We look forward to serving you again!

Rated 5 out of 5 stars

They are great

These guys are great. Very knowledgeable and helpful . Good products and great prices . Will buy from them again

19 November 2025
Unprompted review
caglasses.com logo

Reply from caglasses.com

Thank you so much for your wonderful feedback! We're glad to know you found our team knowledgeable and helpful, and that you're happy with our products and pricing. We truly appreciate your support and look forward to serving you again in the future!

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