Cadogan Clinic Reviews 

1,620
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, friendly, and caring demeanor, which helps put them at ease. The service provided is frequently described as professional, efficient, and smooth, often exceeding expectations. Reviewers highlight the exceptional customer service, noting that consultants and nurses are informative, empathetic, and responsive to their needs and questions. The overall user experience is consistently positive, with many feeling comfortable and well-informed throughout their journey, from initial consultation to aftercare. The quality of the procedures and results is highly regarded, with many expressing satisfaction with the outcomes and the meticulous care received. However, some people mentioned issues with conflicting advice regarding medication, unexpected damage during treatment, and a lack of clear communication regarding diagnoses and next steps. A few other people also felt that some staff members were condescending or rude when providing advice.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, kindness,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the professional and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and attentiveness of... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, fantastic, and... See more

Quality

Customers are delighted with the exceptional quality of service and results, often exceeding their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spent some time checking via the internet as to the best surgeon for this treatment in the UK and Miss Hawkes name came up frequently.Very personable,professional and experienced- she does 6-7 of t... See more

Company replied

Rated 5 out of 5 stars

Excellent experience at Cadogan Clinic. Everyone was very welcoming and friendly. My consultant Raina was extremely informative and put me at ease straight away, it is abundantly clear how much she ca... See more

Company replied

Rated 5 out of 5 stars

The reception staff were helpful, kind and friendly. Dr Eleni Anthony who attended to me was very professional. She allowed me to explain my situation with patience, no interruptions and show... See more

Company replied

Rated 5 out of 5 stars

I have met with Mr Gateley twice in preparation for forthcoming lower facelift surgery in April 2026. On both occasions, Mr Gateley took the time to understand my concerns and he gave plenty of time t... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Cosmetics Industry
  3. Dermatologist
  4. Private Hospital
  5. Skin Care Clinic
  6. Surgical Center

Written by the company

The Cadogan Clinic is an award-winning private, CQC-regulated plastic surgery and dermatology hospital located in Chelsea, London. Founded in 2004 by Mr. Bryan Mayou, the consultant plastic surgeon who pioneered liposuction in the UK, the Clinic serves over 30,000 patients annually as a multidisciplinary centre of excellence for plastic surgery, dermatology, and skin cancer treatment. Operating from its flagship facility at Sloane Street, the clinic is recognised for its faculty of over 100 GMC-registered consultants and its pioneering role in day-case surgical safety and innovation. The Cadogan Clinic’s leadership is rated ‘Outstanding’ by the CQC, and 100% of our surgical patients would recommend Cadogan Clinic to their family and friends.

Written by the company

Patient First
- Above all else, we put the patient first. - Our staff are passionate about providing world-class patient care. - Our communication is approachable, impartial and honest, so that our patients are informed and reassured. - We only offer day surgery, reducing the impact on our patients’ lives. - Medically, we are able to answer patients needs in a variety of different ways, surgical and non-surgical, according to patient preference and best practice. - Our patients are given options. They have choice.
Pioneering practice
- We practice at the vanguard of clinical medicine. - Our consultants are meticulous about technical approach and methodology. We’re dedicated to and focused on what we do. Ours is a centre for serious medicine. - We constantly challenge the status quo. We’re thought leaders within our industry, releasing regular papers on the refinement and advancement of techniques and treatments. - We foster a collegiate atmosphere at the clinic, supporting an environment of knowledge sharing and collaboration between our consultants.
Exceptional Professionals
- Our clinic is only as strong as the people who work in it. - From our experienced nursing and management team to the very best surgeons, our people are the embodiment of our outstanding reputation. - Our specialists are recognised and respected within the industry as leading experts across a broad range of medical fields and disciplines. - We’re rigorous with screening and staff selection. We only invite proven, talented consultants to practice at our clinic. - We celebrate enquiring minds and educated hands.
Always independent
- Ours is an independently owned and run clinic, built from the ground up on the guiding principles and passion of our founders. - We believe that private practice delivers the highest quality procedures, and a better patient experience. - With greater control and autonomy, we are able to operate with more safeguards, state-of-the-art facilities and higher expectations than the public sector. - Our size and set-up allow us to be nimble and responsive.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,620)

201 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm very happy with the removal of the…

I'm very happy with the removal of the cyst from my head, by Dominic Yue and his nursing assistant. They were very efficient and extremely gentle, which made the mini op. stress free. When I came
for my checkup, Vicki was also very helpful.

2 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing your experience. We’re delighted to hear that Mr Yue and his nursing assistant made your cyst removal smooth, gentle, and stress-free, and that Vicki provided such helpful support during your check-up.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent breast augmentation - Mr Sarakbi

Saw Mr Will Sarakbi for a breast augmentation. This was my first ever surgical procedure, and on a lifelong insecurity, so I was very nervous and anxious. I couldn't have asked for better care and had an excellent experience throughout. I was seen on time and treated with care and compassion on every appointment, including the procedure day, and the results are top quality. Mr Sarakbi was very caring and understanding of my worries and anxieties and him and all of his team did their utmost to ease them. At last, my insecurity is no longer :) I couldn’t be happier. Very natural results that fit perfectly with my frame. Highly recommend the Cadogan for anyone looking into cosmetic surgery, and Mr Sarakbi's experienced hands for a breast procedure.

6 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your wonderful experience. We’re thrilled to hear that Mr Sarakbi and the team made you feel so supported and cared for throughout your journey, especially as your first surgical procedure. It’s fantastic to know that your results have helped you feel confident and happy. Your recommendation means a great deal to us.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Helpful and professional staff all the…

Helpful and professional staff all the way from reception to those assisting Dr Sheth. Dr Sheth himself was relaxed and gave a detailed explanation of my procedure which greatly alleviated any stress.

6 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback, Bryan. We’re delighted to hear that you felt well supported by the team from reception through to those assisting Dr Sheth, and that his relaxed, detailed approach helped put you at ease.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent care and reassurance…

Excellent care and reassurance throughout.
Thorough pre op health safety care. Specifically the anaesthetist Dr Belagodu and his team, were extremely detailed in assessing my overall health checks including a heart scan and put me at ease in regards to safety,just before the procedure. I learned that he is also a highly experienced NHS professional working in emergency care.
Mr Tiryaki, my (highly recommended) surgeon allowed me lots of time to ask whatever questions I felt I needed clarity on and was clear and generous in his explanations and gave me confidence in his ability to deliver the result I was hoping for.
Each health professional at the clinic has been exemplary in their treatment of me. From the initial point of contact,( with Lucy Connoly - who’s informative capable manner convinced me to choose the clinic in the first place) and onwards to the aftercare appointments with Vicky Martin who’s upbeat and encouraging presence felt reassuring and helpful (she even cancelled her lunch to wait for me to arrive at an appointment after a long journey on one occasion when I was horribly delayed) The whole experience could not have been more reassuring, efficient and effective.
Extremely impressive and professional organisation.
I’d highly recommend.

27 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing such a detailed and thoughtful review, Jo. We’re delighted to hear that your experience with the Cadogan Clinic was so positive from start to finish.

It’s wonderful to know that Dr Belagodu, Mr Tiryaki, Lucy, Vicki, and the wider team provided such thorough, reassuring, and professional care throughout your journey. Your kind words about their attentiveness, expertise, and dedication mean a great deal to all of us.

We’re so pleased to hear you felt confident, supported, and well cared for, and we truly appreciate your recommendation.

Best wishes,
Cadogan Clinic Team

Rated 5 out of 5 stars

I highly recommend the Cadogan clinic…

I highly recommend the Cadogan clinic for breast reduction.
My surgeon Will Sarakbi was amazing!
I was suffering with shoulder pain, extreme shoulder strap indentation, back pain and restriction of being able to exercise due to large breasts.
I also have white coat syndrome and so scared of hospitals. Will and his team were so kind and patient.
I felt very safe and important. I was treated like royalty. I was in and out of the clinic within a few hours on operation day and even had a delicious snack before I left. Recovery was 2 weeks but I felt fine after a few days.
The end result was fantastic and has changed my life.
The after care was spot on and the nurse was great.
I am in my 50’s and only wish I had been brave enough to have the procedure sooner.

16 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience. We’re thrilled to hear how positive your breast reduction journey has been and that Mr Sarakbi and the team made you feel so safe, supported, and valued throughout. It’s wonderful to know the procedure has made such a life-changing difference for you and that your recovery and aftercare went smoothly.

We’ll be sure to pass on your kind words to the nurse and the wider team - your feedback truly means a lot.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I had a great experience at the Cadogan…

I had a great experience at the Cadogan Clinic. The surgeon who stitched up my ear lobe did a fantastic job. He informed me before he started as to what he was going to do and the result I should expect afterwards.
Tess was the nurse who removed my stitches and again this was a very good experience with her being informative and caring.

7 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing your experience. We’re delighted to hear that your earlobe procedure went so smoothly and that you were well informed throughout. It’s wonderful to know Tess provided such caring and attentive support during your stitch removal - we’ll be sure to pass on your kind words.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I wouldn't go anywhere else

Attended my 1-week post-op appointment today. Throughout my Abdominoplasty journey all the staff and medics have been terrific: professional, efficient, knowledgeable, supportive, understanding and friendly. Today was no exception: Nurse Rachel completed the necessary procedures with aplomb, gave excellent post-op recuperation advice and patiently answered all my questions and addressed my concerns. Frankly, I wouldn’t go anywhere else for any future cosmetic procedure

6 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience, Simone. We’re delighted to hear that you’ve felt so well supported throughout your abdominoplasty journey and that your 1-week post-op appointment was no exception.

It’s lovely to hear such kind feedback about Nurse Rachel and the wider team - your comments about the care, professionalism and support you’ve received will be shared with everyone involved.

We’re truly grateful for your trust and recommendation, and we wish you a smooth and continued recovery.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

An exceptional experience for my visit to the Cadogan Clinic.

My appointment was precisely on time, no waiting at all and all the staff I encountered were excellent. Dr Sheth himself is exceptional, thorough, communicates the issues well, is reassuring and has a lovely manner.

4 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you very much for your kind feedback. We’re delighted to hear your appointment ran on time and that you had such a positive experience with our team. Dr Sheth will be especially pleased to hear your comments - we’re glad his thorough, reassuring approach made you feel well cared for.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Very understanding with issues getting…

Very understanding with issues getting to clinic in traffic gridlock ie late. Dr Anthony was a delight - with explanations and understanding.

3 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback. We’re glad we could be understanding despite the traffic delays, and that Dr Anthony was a delight. It’s great to hear her clear explanations and understanding approach helped put you at ease.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Fat transfer to breasts

Mr. Hazim Sadideen look was excellent. I am so happy with the results. It brings me a lot of joy and I am very thankful.

The nurses and staff were great as well. Carolinn as admin looked after me exceptional as well. I was very happy with the results and the experience.

11 June 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience, Elizabeth. We’re delighted to hear that you’re so happy with your results and that Mr Sadideen, the nurses, and Carolinn provided such excellent care and support. Your kind words mean a lot to the whole team.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr. Sheth is a complete joy

It is a complete joy to have the security that Dr. Sheth provides. He can only be recommended for one and all.

2 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind words, Michael. We’re so pleased to hear that Dr Sheth makes you feel so secure and well cared for - he will be delighted to read this. We truly appreciate your recommendation.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent Surgical Care

The surgical staff are always so lovely, helpful, caring and kind. Nothing is too much trouble and they always look after you. My surgeon Roberto Viel has been amazing and big thanks to Ivy, Trish, Vicky and Tess for looking after me. My whole experience has been fantastic. Thank you

15 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for taking the time to share this lovely feedback. We’re delighted to hear how well looked after you felt by Mr Viel and the whole surgical team. Iva, Trish, Vicky and Tess will be so pleased to know they made such a positive difference to your experience.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Great care by Mr Viel and team!

Blessed to have been under the care of Mr Roberto Viel and team. Mr Viel was exceptionally kind and professional, immediately making me feel at ease with clear information, great reassurance and positive confidence. The caring team I was under were outstanding! I was never rushed, my questions answered, my nerves and abruptness brushed away by the kindness and dedicated care received, excellent pre & post op care with written guidance and not to forget the kind communication from everyone involved with my care here at Cadogan. Less than 2 weeks post op and I'm incredibly pleased. Truly thankful. Highly recommend

14 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for taking the time to share such a lovely review. We’re thrilled to hear how supported and reassured you felt by Mr Viel and the wider team, and that you’re already so pleased with your progress. Your kind words about the care, communication and attention you received really mean a great deal to us. We wish you a smooth and continued recovery.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I met with Dr Fallico who was lovely

I met with Dr Fallico who was lovely, she made me feel very comfortable, it was easy to talk with her about my concerns. Dr Fallico gave a very honest opinion and discussed some of the options that I have. She provided me with some information for me to think about.

26 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing your experience. We’re so pleased to hear that Dr Fallico made you feel comfortable and at ease, and that you felt able to openly discuss your concerns. We’re glad you found her advice honest and helpful, and that the information provided gave you space to consider your options.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Outstanding experience

My experience at the Cadogan Clinic has been first class. Raina Rodrigues was nothing but kind and caring during and after my surgery and I couldn't thank her enough. Being a nervous patient, the nurses were all absolutely amazing and the aftercare I received was exceptional.

I highly recommend Cadogan Clinic :)

22 November 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience, Katie. We’re really pleased to hear that you felt so well cared for and supported throughout your journey, especially as a nervous patient. Ms Rodrigues and our nursing team will be delighted to know their kindness and aftercare made such a difference. Thank you for your recommendation - it truly means a lot to us.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Great experience

The clinic has a good, relaxed atmosphere. Ben Miranda was great - he understood exactly what I was looking for - very thorough and honest.

24 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback, Adam. We’re delighted to hear you enjoyed the relaxed atmosphere at the clinic and that Professor Miranda provided such a thorough and honest consultation. We really appreciate you taking the time to share your experience.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Cadogan Clinic

Raina Rodrigues is a very precise and highly skilled surgeon, very pretty small stitches. Very responsive surgeon, providing excellent after care, very attentive nursing staff; my nurse Tess was knowledgeable and very informative. The reception staff are also very friendly and helpful. Definitely recommend this clinic.

20 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your lovely feedback, Sarah. We’re delighted to hear how happy you are with your care and results. Ms Rodrigues will be so pleased to hear your kind words, and we’ll also be sure to pass your thanks on to Tess and the wider nursing and reception teams. It means a lot to know you felt well looked after throughout.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Top professional care

Efficient to book, seen speedily, top highly professional care

20 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback. We’re really pleased to hear you found the booking process efficient and the care prompt and professional. We truly appreciate you taking the time to share your experience.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

My experience at The Cadogan Clinic

My experience at The Cadogan Clinic has been exceptional. From arriving for my upper eye lid surgery a week ago, to having my stitches removed today. The nurses were all very professional and friendly and made me feel less nervous about my procedure. My consultant/ surgeon Dr Zamani calmed any nerves I had by asking me which music I would like in surgery and the anaesthetists assistant chatted to me about my upcoming holiday …. When I woke they looked after me very well, offering me some lunch and a drink and after a rest and checking on me before my discharge, explaining in detail my aftercare, reassuring me I could call for any advise I needed, my nurse escorted me from the clinic to my Husband’s waiting car. Today I returned to have my stitches removed and met by a lovely nurse called Vicky at the desk, who chatted all the time she removed them to distract me and I was in and out within 10mins, which was very impressive as I needed to leave London early for travel. I would definitely recommend The Cadogan Clinic to friends and family.

22 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for taking the time to share such a detailed and kind review, Sara. We’re delighted to hear that your experience, from your surgery through to stitch removal, felt so calm, well supported and reassuring. It’s lovely to know our nursing team, Dr Zamani and the wider theatre staff helped put you at ease and looked after you so well at every stage. We’ll be sure to pass on your kind words to Vicki and the team. Wishing you a smooth recovery and a wonderful upcoming holiday, and thank you for recommending The Cadogan Clinic.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Definitely go see Mr Jacques

Mr Jacques is brilliant, prior to having the procedure I spent years researching surgeons to decide who to go with and I am so happy I chose who I did, he is highly skilled, professional, collaborative, warm and honest.

All my questions have been personally answered by him at every turn pre and post op.

When working on the morph he took the time to explain what would and would not be realistic and suit my face and why which was incredibly helpful.

Recovery was an absolute breeze with the clinic providing everything I could need for aftercare.

22 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing this thoughtful feedback, Jennifer. We’re really pleased to hear how positive your experience has been and how confident and supported you felt throughout your journey with Mr Jacques. Taking the time to explain options clearly and set realistic expectations is so important, and it’s wonderful to know this made a real difference for you. We’re also glad your recovery has gone smoothly and that our aftercare team could support you along the way.

Best wishes,
The Cadogan Clinic Team

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