Cactus KingdomReviews 

1,177
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, including seeds that germinate well and plants that arrive healthy and often larger than expected. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving promptly and well-packaged to prevent damage. Many people appreciate the thoughtful packaging, which ensures items like cacti and seeds are protected during transit. Some reviewers were not happy with the germination rates of certain seeds, or received products that did not exactly match the online descriptions, such as smaller plant pads or incorrect seed types. Additionally, a few customers experienced issues with delayed or undelivered orders, sometimes attributing these problems to postal services or customs rather than the company itself.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the selection of seeds,... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the excellent quality of... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and reliable delivery... See more

Order

Consumers find the ordering process to be positive, often highlighting prompt shipment, simple payment, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, smooth, and prompt.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fun seed selection, great customer service, and premium cactus substrate that can't be beat! What more could you ask for? Seeds germinate and are true to what is ordered. I've had wonderful support fr... See more

Rated 5 out of 5 stars

So far I have placed three orders from Cactus Kingdom and was very pleased with the quality of the plants and especially the thoughtful packaging that keep them safe in transit. I would highly reco... See more

Rated 5 out of 5 stars

As a repeat customer I love the sheer selection of seeds of hard to find species, varieties, and locales. The sprouting ratio has been good for me and my older cacti, born from previously purchased s... See more

Rated 5 out of 5 stars

It was a pleasure to shop at Cactus Kingdom,their experience and service is a five star.However after a month since I put my order I have not received anything,no message from postal service or costu... See more


Company details

  1. Plant Nursery
  2. Decoration and Interior Design Store
  3. Flower Market
  4. Herbal Medicine Store
  5. Hobby Store
  6. Plant Display Store

Written by the company

Cactus Kingdom is a specialty mail order cactus nursery. It is the only nursery in Canada providing many of the rare cacti, seeds, and succulents on offer. Worldwide shipping is available. Astrophytum, Ariocarpus, Copiapoa, Geohintonia, Lophophora or Peyote, Aztekium, Opuntia, Orbea, Psedolithos and Trichocereus are just some examples. There is an extensive collection of fresh cactus and succulent seeds also available. Over two dozen varieties of Lophophora also know as peyote cactus are offered and many Trichocereus land races and hybrids such as Trichocereus Pachanoi | San Pedro, Trichocereus bridgesii | Bolivian Torch, Trichocereus scopulicola, Tricocereus peruvianus | Peruvian Torch. Discrete worldwide shipping is available with a delivery guarantee on all orders.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(1,177)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This place is fantastic

They have a terrific selection of cactus. The specimens they sent me were in excellent condition. The cold weather packaging was impressive. Great soil selection as well.

My only quibble is that when you pick the medium or large plant option, you don’t know what you are going to get. Matt emailed me, though, to say he would help me pick specimens. So, reach out to him if you have something particular in mind.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Six days and already one as sprouted

I ordered seeds and they arrived quickly. I was able to germinate them the day. they arrived 6 days later already have one seedling the packaging was ok but could be a little stiffer.

10 February 2025
Rated 5 out of 5 stars

Good packaging

Good packaging, fast shipping.
I chose to be cheap and no tracking shipping. Item was delivered withing 10days. Communication was good. Won't hesitate to order again.

3 February 2025
Rated 2 out of 5 stars

Unexpected results.

I'm an experienced grower have grown this type of cactus I went to germinate all 50 seeds in two seperate containers and not one has popped up... I doubt they're going too either it's been like 2 weeks plus.

22 January 2025
Cactus Kingdom logo

Reply from Cactus Kingdom

Wayne, you shared photos with us of a water logged muddy swamp in a tray. You say you are an experienced grower. No cactus seed will ever grow in such conditions. Sorry, but we cannot be responsible for grower error. We provide a clear guide online and there is lots of information online.

Rated 1 out of 5 stars

Did not receive seeds

3 February 2025
Cactus Kingdom logo

Reply from Cactus Kingdom

Hi Jackson,
Economy shipping was selected for this order, which can sometimes take longer. The estimated delivery time is 14 days, as noted in the shipping details. Today marks only 11 days, so please allow a bit more time for the delivery to arrive. We appreciate your patience and understanding.
Thank you!

Rated 1 out of 5 stars

Never got order

29 January 2025
Cactus Kingdom logo

Reply from Cactus Kingdom

Hi Daniel,
Tracking shows delivery was successfully made. We encourage customers to reach out directly to resolve any delivery issues with tracked parcels, as they all come with a delivery guarantee.

Rated 5 out of 5 stars

Ordering on Cactus Kingdom was very…

Ordering on Cactus Kingdom was very easy, the payment process was a bit of a pain but not too bad. All in all it only took a couple days to process my payment, order and ship it and I had my order within a few days. I will definitely order from them again in the future and recommend them to my friends as well

28 January 2025
Rated 5 out of 5 stars

Absolutely loved it

Everything was smooth and hassle-free, just the way it should be. It's always a pleasure when things turn out even better than expected.

10 February 2025
Unprompted review
Rated 4 out of 5 stars

Damaged seeds, but most survived

Shipping took about 2 weeks as assumed without tracking— At least half of the seeds I ordered are definitely still intact, but some inevitably did get crushed in their commute. Still 4 stars because I’m not sure what the vendor could have really done to avoid the seed damage in the mail. Maybe you guys could switch to padded envelopes? I would’ve paid an extra few bucks for additional padding if it was an option. The corrugated cardboard just didn’t protect them that well. Hoping to get good germination rates and end up with at least 10 plants!

24 January 2025
Rated 5 out of 5 stars

Seed Purchase

I have purchased cacti seeds from many greenhouses over the years, and most recently I made a purchase from Cactus Kingdom for a number of seeds. Communication was good, the payment method seemed awkward but functioned appropriately so I can't complain. The seeds arrived in excellent condition with many containing more seeds than I purchased. I have not attempted to germinate them yet, but I have no reason to suspect anything other than typical rates. I will definitely purchase from this dealer again.

6 February 2025
Unprompted review

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