My lashes had recently got damaged by lash extensions, they were short and some were even missing! After seeing such good reviews on social media about Bybabes lash serum I thought I’d try it! W... See more
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At ByBabes, we believe beauty is more than products — it’s about people. Founded in 2023, we’ve grown as a community-driven beauty brand where our customers inspire everything we do. From product choices to future launches, we listen closely to your feedback and celebrate real people, real stories, and real results. Our mission is to create a space where everyone feels welcome, supported, and confident in their own skin. ByBabes isn’t just a store — it’s a community built on trust, empowerment, and care. Megan & Heather xx
Manchester , United Kingdom
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The products and customer is great, I love the products to begin with but unfortunately on my order i had not recieved all products, a staff member, Megan K, was lovely and provided very good assitance and now I have a replacement order on its way to replace missing items.
I think overall, despite the small hiccup of the missing items, my experience was one of the best I have had with any brand and especially customer service xx

Reply from Bybabes
I ripped out a chunk of eyelashes back in August of 2025, i tried other lash serums but none seemed to work until i tried the by babes lash serum in december, my eyelashes had fully grown back in 3 months!!

Reply from Bybabes
i need results in my lashes in just over two weeks they have grown and thickened and the mascara is a great match it’s stopped me from ripping out my lashes when trying to get off mascara as it’s a tubing mascara and it gives thickness and length. 100% recommend these two products x

Reply from Bybabes
Megan K was especially brilliant! So attentive and helpful managing a situation with a missing order that had me quite stressed. I cannot thank her enough.

Reply from Bybabes
unreal customer service, i had a question and they helped straight away. lash serum is UNREAL!! grew my lashes so much. eyebrow serum is so good ASWELL. along with the lip mask. last long and is so nice 💗 definitely recommend xx

Reply from Bybabes
I could not recommend ByBabes enough! It has made my lashes double in length in just under two months, using it with the mascara as well is chefs kiss!!

Reply from Bybabes
I have not received my parcel from December I have tried to contact several times through Facebook to no avail
My order was for 75.00 I have 2 disappointed teenagers. I HAVE contacted via Facebook
Unable to email please can you contact me

Reply from Bybabes
Lovely team honestly. Ive seen results with only 2 weeks. The brow serum, lash serum and mascara are amazing. I couldn’t recommend it more.!!!

Reply from Bybabes
Honestly I’ve tried soo many different lash serums and this one is the one started using on the 17th feb my lashes are perfect

Reply from Bybabes
the best products! i have been using the lash serum for a long time now and my lashes are so long but also made them so full and thick. the mascara has also saved me as other mascaras rip out my lashes but this one is so easy to remove. Lip products are also amazing lip liners also last about 9-10 hours without re applying through the day without lip gloss x

Reply from Bybabes
Been using the by babes lash serum for a month and a half after having extensions for 4 years my lashes were ruined. This has saved my lashes! They’ve grown so long and become so full. Honestly didn’t think my lashes would be able to be saved! Couldn’t recommend this product enough xx

Reply from Bybabes
made my lashes so long and beautiful i’m in love

Reply from Bybabes
Bought an eyelash for our daughter for Xmas. 3 months later the same amount of money has come out of our bank account again. No where does it say we signed up to a subscription, no email communication to say this, no where on the profile. No knowledge of signing up to a subscription. This is a complete con and taking money stealthily from people’s bank accounts

Reply from Bybabes
I have been using their lash serum for the last 4 weeks and have already seen dramatic results. This might honestly be my favorite product of all time. The team at by babes have clearly put so much time and effort into their products, branding and packaging and I believe they deserve more recognition!!

Reply from Bybabes
Been using the lash serum for 2.5 months and my lashes have improved SO much, they were broken and fragile before due to the excessive use of clusters, but now they are so thick and healthy!!!

Reply from Bybabes
Had issues with the currier in which parcel was delivered but no product. Emailed My Babes, expecting them to say take it up with the courier. I could not have been more wrong. Megan K took my case, apologised, opened up an investigation and sent out a replacement item free of charge straight away. Thank you so much Megan!!!

Reply from Bybabes
this is the best lash serum I have ever used in my life. I have never used a lash serum that actually showed progress within a week. I could not recommend this enough. I have recommended it to all of my friends and family and they absolutely love it.

Reply from Bybabes
I have been using the brow serum since they launched it and OMG! best investment ever. My brows are more thicker longer less sparse they are amazing! i would 10000% recommend, i cant say enough good things about ByBabes 💕

Reply from Bybabes
Been wanting to try this sort of face mask for a while and been looking between different brands. So glad I chose the ByBabes ones!!😍 The application was so easy and the results speak for themselves, got so many compliments on my skin after one use!

Reply from Bybabes
I really wanted to like the lash serum but unfortunately it has made my eyelashes fall out. I had started using it in November and didn't really notice a major change for a while but I just thought I hadn't given it long enough so I carried on using it but about a month ago my eyelashes just started falling out out of nowhere. I haven't used the serum since and they've grown back fine. So disappointed because I really wanted it to work:(

Reply from Bybabes
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