Frantech Solutions Reviews 925

I used their service the most between 2013 and 2015. Now that I'm back, I can say it's still one of the best brands in the low-end segment.

Instant response and highly efficient problem-solving process.

The technical glitch in question was fixed for me within the hour!

Customer service is very responsive and courteous. Servers are compliant. I haven't had any problems after almost a month of use.

Speed of answering

I began using buyvm.net in 8/21. They were good. on 6/20/23, my server crashed. I thought it was disk corruption. It happened 8 more times after that. They said it was a hardware switch. They admit to the problem but will only provide credits, no refunds. My clients' websites were down a lot. Made me look really bad. I wish they'd communicated w/me to tell me there was a problem, & I wish they'd provide a refund, because I don't intend to stay & use credits.

Very quick support, My order got marked as fraud first but the support quickly fixed it in around 10 minutes.

Fast and Efficient.

They answered my ticket in around 10 min and were able to fix my issue in less than 25 min

Team fixed my issue and Francisco is sexy

FranTech support is great! Not only is their hosting great but their support is as well! They responded in less than 5 munities and solved my issue in less than 10!!!

Would highly recommend FranTech!

I've been with BuyVM for just about two years now and in that time I've found their service excellent.

The few times I've had to raise a service ticket it has been answered and resolved promptly.

Highly recommend.

I was asked if it was OK to reset the server. I answered yes, and never heard back.

I am highly satisfied with the efficient support provided by the team in configuring server ports for email sending. They promptly addressed the issue, demonstrating a high level of effectiveness.

The staff is very professional, friendly, patient, and responds promptly. Any related questions can be answered.

I have been using Frantech for many years to host several websites. Although the prices are low, I'm very impressed with the performance and support. For example, last week I created an FTP account and wrote a program to delete files on a website and then upload new files to it. I was stuck when specifying the host name which was not recognized by Windows 11's FTP.exe. I opened a ticket with Frantech support and the solution came within 8 hours. My program was up and running afterward. Thank you Fran.

Great Support, Great Service, Great Price. I couldn't ask for more! I've been very happy with my purchase and I cannot recommend it enough.

I am very satisfied with the price and service of buyvm

Different responses, the first says they start restore process while the other says that the service is canceled and they can't and will not do anything about it. it was the worst experience I had with technical support team for any company.

I've been using web hosting purchased from buyvm.net for the last couple weeks. The service is awesome! Super fast response time from the support ticketing staff and the service is great. Great value and super fast servers.