Buytto Reviews 

163
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding them well-made and effective for their intended use. Reviewers also found the ordering process to be easy and straightforward. Some consumers were satisfied with the delivery service, noting quick shipping and frequent updates. However, some people were dissatisfied with the order and delivery process, citing long wait times and unreceived items. There were also instances where customers received incorrect products or items that did not match the advertisement. A significant number of reviewers reported issues with customer service, including a lack of response to emails and phone calls, making it difficult to resolve problems.

What people talk about most

Product

Users describe ambiguous interactions with product, with some reviewers expressing satisfaction, noting that... See more

Order

Customers had negative experiences with order, frequently reporting issues such as receiving items they did... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting no issues and even... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing disappointment with faulty items,... See more

Response time

Consumers find response times to be ambiguous, with many reviewers expressing frustration over a lack of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The product took a little longer to receive than I would have liked. I did not get to use or open the product, it was returned. Currently I am waiting on an update from the refund and return process... See more

Company replied

Rated 2 out of 5 stars

First, your advertising photos make this look much larger than it actually is. Second, my Maine Coon broke the corrugated arched piece in half vertically after a couple of days. Not worth the money!

Company replied

Rated 2 out of 5 stars

This is an addendum to my prior communication: I was contacted by the company after my poor review. They have refunded the money. They asked that I re-review them. They did eventually take care of bus... See more

Company replied

Rated 4 out of 5 stars

Product appears to match description, holding power of the Velcro will be seen as the days of use increase. The only reason for the 4 stars is Order Date 4/20/2026, Ship Date 4/29/2026, Delivery Date... See more

Company replied



Contact info

3.0

Average

TrustScore 3 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 48 hours

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3.0

All reviews

(163)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Took too long to be delivered.

Took too long to be delivered.
Thus is not the peeler that is shown on the YouTube videos that also instantly shreds carrots, cabbage, etc.

1 June 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

It was a wrong item but it was quickly…

It was a wrong item but it was quickly remedied. I wouldn’t purchase again but delivery is long.

7 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

your company charged me for a product i…

your company charged me for a product i did not order and your customer service communication was horrible u never answered me after trying to contact you people 6-times !

1 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

The product was just as advertised

The product was just as advertised. It's perfect for our crazy cat.

27 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Correspondence with company was easy…

Correspondence with company was easy and corrected problem with no effort. I really appreciate all your effort.

28 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Lighter delivered was exactly as shown

Lighter delivered was exactly as shown, very happy with the product.

25 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

I received it

I received it, to be honest I was sure I would not receive it. I checked the internet about if you were legit,this is what I found:carries a high risk of being a scam or a deceptive online storefront.

22 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Never got order.

I ordered one pair of suspenders and they billed me for three. I protested to no avail. Then the send an email saying my order has arrived. It never arrived. They stole my money. They are a scam. Stay away.

27 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

I purchased a pair of suspenders

I purchased a pair of suspenders. Shipping was quick and updates frequent . The quality is excellent and the clasps and fasteners are very fashionable . These are by far the best and most comfortable suspenders I've ever worn . I can't think of anything you could do to improve your product or ordering process. I'll be getting another pair in a different color . Thanks

27 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

If I could put zero stars

If I could put zero stars, or actually, a minus 10 stars I would. You stole my money and never sent the product and I have never been able to contact anyone from your company. I WILL be reporting you to the Connecticut Attorney General's Office as well as the Department of Consumer Affairs

1 April 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

Like efficient reply and action

Like efficient reply and action , your company hit 🎯 my goal 🥍 period!!!

10 March 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Excellent product as advertised

Excellent product as advertised. Took a while to receive since it is coming from China. Well made product.

25 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Works as advertised

Product is very useful with multiple cord hook ups. Charge is good.

25 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

At first I had a problem with Buytto…

At first I had a problem with Buytto regarding my order and getting them to respond to my problem. HOWEVER all that has changed. I may have been impatient. But all has been fixed and I am grateful to them.

As regards the product (a pair of suspenders) it was very nicely made. They looked good and felt good. I will be looking for more Buytto products in the future.

13 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I bought 4 peelers and they do NOT…

I bought 4 peelers and they do NOT work. I am very disappointed and wrote to you. Not one response. You lost me as a customer.

1 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

where the hell is it

1 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

I received my refund!

I was refunded for my order which I never received. I am glad that it was refunded so if you didn’t receive your merchandise then know it will be refunded.

1 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

Solar Security Outside Lighting

Delivery took awhile but once I received the merchandise It was in excellent shape and all items shipped were in complete working order.

1 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

New Customer

I just got the product and so far, it feels great on my face. Oh, it is a Organic Castor Oil Roll on with Rose
Quartz. Don't really know where the Rose Quartz is, but
my face feels soft and not dry

21 May 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

At the last step a 29.99 item was added…

At the last step a 29.99 item was added without my selection. I ask multiple times in multiple emails to cancel the order with never a reply. Now I will have to call my Credit card to dispute the charge. Piss poor service and business model.

29 April 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team2

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