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NanoPolixReviews 

384
•
TrustScore 3.5 out of 5

3.5

Car Accessories Store
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Review summary

Created with AI, based on recent reviews

Looking at 275 reviews, most reviewers were somewhat happy with their experience overall. Some customers found the ordering process easy and straightforward, particularly when using payment methods like PayPal. A few people were satisfied with the product, stating it performed as promised and was a great practical gift. However, many reviewers expressed dissatisfaction with the pricing, noting that advertised sale prices were often only valid for multiple items, and the final amount charged was higher than initially displayed. Several customers reported issues with the website, finding it difficult to navigate, and some experienced unexpected items or charges appearing without clear notification. There were also numerous complaints about the ordering process, with people experiencing confusion, unexpected fees, and an inability to review or cancel orders before shipment.

What people talk about most

Product

Consumers find the product to be ambiguous, with many reviewers expressing dissatisfaction because the... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing frustration over hidden charges,... See more

Price

Customers had negative experiences with price, often reporting unexpected additional charges for shipping and... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the website quick, easy to... See more

Website

Reviewers mention ambiguous feedback about the website, with some finding it easy to navigate and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support line was very helpful, but was limited in the where abouts etc of the order. The fault lies with the advert that was misleading and I did not have the knowledge to escape the numerous c... See more

Rated 4 out of 5 stars

I can't complete this until I receive and apply the product. I loved the ad, but not the forest of attempted ad-ons. So far, I do not yet see in my e-mail that my order has been received. I hope this... See more

Rated 4 out of 5 stars

I ordered these scratch removing pads to try and fix scratches in the bumpers, and rear finder on my brothers 2024 Porsche.My brother traded the car off before I got a chance too try out the scratsh p... See more

Rated 4 out of 5 stars

Great easy to purchase but difficult to leave site due to continuous offers 😕. Hopefully cloths live up to chat

Company details

  1. Car Accessories Store

Written by the company

NanoPolix is a nano-technology car repair cloth designed to help reduce the appearance of light scratches, scuffs, oxidation, and other surface paint imperfections without professional detailing. Engineered with active polishing agents and nano-metal technology, the NanoPolix Car Cloth is designed for quick and easy paint restoration on most vehicle colors and finishes. The cloth can be used on common paint marks including key scratches, fingernail marks around door handles, light side scuffs, branch scratches, rust spots, bird droppings, and asphalt stains. Designed as a reusable automotive maintenance solution, NanoPolix can support multiple repair sessions when stored properly after use. NanoPolix is intended as a convenient alternative to expensive body shop repairs and traditional polishing products. The cloth is designed for simple at-home use without tools, machines, or technical experience, helping drivers maintain their vehicle’s exterior appearance more easily and affordably.

Contact info

3.5

Average

TrustScore 3.5 out of 5

384 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.5

All reviews

(384)

379 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Misleading advertised price

The advertised sale price is only valid if you are buying multiples of the same item. The number of follow-up offers after your selection is very annoying.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

customer first…

I asked for a no BS answer & Victoria was incredible. She did not try to sell me something that wasn't right for my current needs. She explained why it wasn't the best solution for me which is pure gold in today's world of high pressure sales.
I can't remember the last time a company put customer needs in front of profit. Trust me, this will pay back big time. Thank you Victoria, I shall sing the praises of NanoPolix loudly🥰

4 June 2026
Unprompted review
Rated 1 out of 5 stars

User friendly website

User friendly website. BUT as a follow-up I have not had a good experience with the company

5 June 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello Judy,

Thank you for your review.

We're pleased to hear that you found our website easy to use, and we'd like the opportunity to learn more about your experience following your purchase.

We've sent you a separate message requesting a few additional details so we can locate your order and continue assisting you.

Please respond to our email at your convenient time.

Kind regards,
Ben from NanoPolix

Rated 1 out of 5 stars

The product is a scam

The product is a scam. Don't buy it. It has no effect even on lighter scratches. They are thieves and they don't refund the wasted money.

6 June 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello Carlos,

We appreciate you bringing your feedback to our attention.

We'd like the opportunity to review your experience and assist you further. Since we are not able to locate your order details based on this review alone, we've sent you a separate message requesting a few additional information so we can continue assisting you.

We look forward to hearing from you.

Kind regards,
Ben from NanoPolix

Rated 1 out of 5 stars

Unable to opt out of the bonus…

I could not opt out of the bonus special and was forced to add products to my order that i DID NOT WANT.

6 June 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello Michael,

Thank you for sharing this matter with us.

We'd like to clarify that during checkout, any optional offers are presented individually, and customers have the option to accept or decline each one before continuing.

We'd be happy to review your order with you; however we cannot locate your details based on this feedback alone. We've sent you a separate message via TrustPilot, requesting a few additional details so we can locate your purchase and provide further assistance.

We look forward to hearing from you.

Kind regards,
Ben from NanoPolix

Rated 1 out of 5 stars

Terrible company,took £46,90 twice!!!

Terrible company,took £46,90 twice!!!
Instead of £17 and then told me the order processed,when I tried to cancel hours later.
Fighting to get my money back,through PayPal!!!
I have done as asked and sent details, as yet no replie!!!!

27 May 2026
Unprompted review
NanoPolix logo

Reply from NanoPolix

Hello Gail,

We appreciate you bringing this to our attention.

We'd like the opportunity to review the details of your order and the charges you described. We've sent you a separate message requesting a few additional details so we can locate your order and assist you further.

Once we receive your response, we'll make sure to check this thoroughly for you.

Kind regards,
Ben from NanoPolix

Rated 5 out of 5 stars

The price of the product

The price of the product, with the discount, is fair. I also liked that it was easy to skip the varous additional offers, without a trap in the sense that clients might inadvertantly, with a mistaken click, buy an additional product they don't really want.

5 June 2026
Unprompted review

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