Great service and bought many games from here as they are much cheaper than the PlayStation store! Had an issue with one of the accounts (after a year if not using it) and was sent a new account almo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had contact with agent “SAM” The agent responded quickly and friendly! In no time I had a new code and username etc.. First I left a bad review because I was waiting and the chat suddenly cl... See more
Just got helped out by Sam. Got my problem fixed in an instant. My account didn't work and in a matter of minutes I got a new one. If you never used this site, no need to worry because they wi... See more
I was a regular customer with them 8 years back. After 8 long years I decided to play games which I bought from them. I was very impressed with their quick response. SAM helped me to get the replacem... See more
Company details
Written by the company
BuyGames.PS started as an Ebay store in 2015. Having great success and holding a consistent number of loyal customers we decided to make our own store where we could improve the quality and speed of our services. We are selling exclusively game accounts for PS and Xbox. Unlike many other sellers out there, we had always sold only new accounts and refused to sell accounts that previously belonged to other people, knowing the risk those accounts could be actually stolen or hacked. We are constantly monitoring our services and we are carefully listening to the feedback we get from our customers so we can continuously transform and improve our business. For more questions please consult the F.A.Q on our website or contact the Live Chat Support from our page.
Buy Games the SMART Way!
Instant delivery- You'll be able to Download and Play the game immediately
LIFE TIME GUARANTEE for ALL our Products
Contact info
4.7
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andy was very helpful really resolved…
Andy was very helpful really resolved my issue very fast and was very polite and quick as well. 10/10 for support
5 July 2026
Unprompted review
Met a amazing person today!
Excellent and helpful customer service!
I recently had the pleasure of interacting with the customer service team at BuyGames.sp, and I am very impressed. They were incredibly polite, professional, and genuinely helpful in resolving my query. It is rare to find such attentive support, and they made the entire process quick and stress-free. I highly recommend them to anyone looking for great service. Thank you for the assistance!
5 July 2026
Unprompted review
Nice work and prompt response
5 July 2026
Unprompted review
Thanks to Sam I can keep fighting…
Thanks to Sam I can keep fighting against all enemies on Ace Combat 7 again!
Very helpful and patient support!
4 July 2026
Unprompted review
Good and fast service by Sam
Just got helped out by Sam.
Got my problem fixed in an instant. My account didn't work and in a matter of minutes I got a new one.
If you never used this site, no need to worry because they will fix it for you whenever your account isn't working. Thanks Sam!
4 July 2026
Unprompted review
Very good service
Very good service, prices and customer support, especially from Sam. Recommending to everyone
4 July 2026
Unprompted review
Andy helped me and he gave me the…
Andy helped me and he gave me the solution veru quick.
3 July 2026
Unprompted review
Thank you so much for helping me
3 July 2026
Unprompted review
Excellent service and the live operator…
Excellent service and the live operator Andy was very quick to help me via chat with a problem I had.
3 July 2026
Unprompted review
very good support
3 July 2026
Unprompted review
Best service my account was logged off
Best service my account was logged off, and then my code didn't work, but they have a system where you can get another code if you need it. Was amazing. Thank you guys!
2 July 2026
Unprompted review
EVA helped me massively really helpful…
EVA helped me massively really helpful quick and sorted my problem instantly
2 July 2026
Unprompted review
Very good communication and fast…
Very good communication and fast problem solving and instant replies wuth the agent EVA
2 July 2026
Unprompted review
Ordered a game ID or password wouldn't…
Ordered a game ID or password wouldn't work. Within 2 minutes I was put in touch with Andy and problem was sorted thanks again. Definitely recommend them.
2 July 2026
Unprompted review
SAM SOLVED MY ISSUE IN NO TIME
SAM SOLVED MY ISSUE IN NO TIME. Very satisfied
1 July 2026
Unprompted review
Im gonna thank Mr SAM he helped me alot
1 July 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.