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Rated 2 out of 5 stars

No customer service. Left multiple messages on their help line press #1 for sales, Press # 2 for customer service. After pressing #2 got message that all representatives were busy, please hold, i did... See more

Rated 1 out of 5 stars

Horrible lead service. Leads are never verified and obvious false information are submitted all the time without verification. Phone number does not work for BuyerZone and you cannot get support via... See more

Rated 1 out of 5 stars

Received 50+ phone calls- none of them local to install alarm system in home. Finally quit answering after over half wanted my personal information and one even ran a hard request on my credit without... See more

Company replied

Rated 1 out of 5 stars

It really wasn't made clear that you'd be giving my phone number to multiple companies and they'd all be calling me! The whole reason I filled out the information was because it said you would be send... See more

Company details

  1. Business to Business Service

Information provided by various external sources

BuyerZone helps simplify complex buying decisions. Since 1992, the company has connected millions of businesses with thousands of quality sellers for hundreds of products and services. Buyers save time and money on important purchases by receiving free price quotes and buying advice from sellers who best meet their needs. BuyerZone is a Purch brand and is headquartered in Waltham, Massachusetts.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

278 reviews

5-star
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Rated 5 out of 5 stars

SAVE TIME WITH BUYER ZONE

It was great using Buyer Zone! I just had to answer a few questions and the companies contacted me. This saved me so much research time to have the companies that could provide what I needed to contact me. I will definitely use Buyer Zone again!!

27 October 2015
Unprompted review
Rated 1 out of 5 stars

STILL WAITING

On 10/7/15 I submitted a request for quotes on office equipment, On 10/08/15 I was contacted by a rep. from BuyerZone to verify the request for quotes was real & I was told that they would have vendors contacting me soon. Today is 10/27/15 and not 1 vendor has contacted me regarding my request. Unacceptable & a complete waste of time filling out BuyerZone questionnaire.

27 October 2015
Unprompted review
Rated 5 out of 5 stars

Great!

I got contacts that was able to help me, and knew what I needed.

23 October 2015
Unprompted review
Rated 4 out of 5 stars

Fast and easy

The site was simple to use and received excellent information that facilitated the decision process.

23 October 2015
Unprompted review
Rated 1 out of 5 stars

Horrible

Within minutes of submitting request my phone was ringing off the hook. I thought the benefit to using a site like yours was to keep from dealing with multiple contacts. Wont make that mistake again.

23 October 2015
Unprompted review
Rated 1 out of 5 stars

Worthless

Attempted to obtain financing sources for purchasing a new business. I stated as such in the application process. Received only 2 phone calls and both were for providing business working capital.

23 October 2015
Unprompted review
Rated 1 out of 5 stars

Steered me in the wrong dierction

So knowing that I click enter on the quote page and everybody will be calling me, I did click submit. the first call I got the lady said blob blob and didn't give me a quote on it and sent it to a different department to call me. so 2 hrs later a guy called me with promotion this and promotion that, I said I wanted a quote for a Quonset hut building and he went on about special promotions in my area and said he would sell me a straight wall building for a good deal. and he said why do you want a quonset hut ? I think they are ugly. but I can sell you this one. I tried to say I wanted a quote on a quonset, he said your not ready to buy? and then he sad that my voice was getting loud and that I had an attitude and he would no longer handle my call. ALL I WANTED WAS A QOUTE. DAMM PUSHY SALESMAN . I WILL BE SHOPPING ELSE WHERE. somewhere that when I say this is what I want, and they say here you go, call us when your ready, that's how we handle are work

22 October 2015
Unprompted review
Rated 1 out of 5 stars

Not happy

I wanted no phone calls - only emails with prices on 2 person hot tubs with no frills. Apparently finding prices (WITHOUT talking to someone) is a better kept secret than Hillary's emails.

22 October 2015
Unprompted review
Rated 3 out of 5 stars

Missed the mark..

I used the site for one product . When asked if I might be interested in other products, I replied 'yes' and followed the prompts. I've received numerous calls regarding the other products and have not received any communication about the product in which I was most interested.

22 October 2015
Unprompted review
Rated 4 out of 5 stars

my experience

My experience using BuyerZone was positive based on the ease of use and helpful suggestions given as I answered questions. I hope to be connected to a company that will meet my needs

22 October 2015
Unprompted review
Rated 5 out of 5 stars

AWESOME!

Got a call from BuyerZone to confirm that I wanted to be contacted. And received two calls within an hour. Just great!

22 October 2015
Unprompted review
Rated 1 out of 5 stars

Confusing, ill conceived and even worse follow up

I went to this site online thinking I could competitively shop for a new copier/scanner/fax for my office. Ha! The questions covered a range of most unlikely candidates in size (seriously, do companies with 1000+ employees go to a blind, online site to shop for copiers?) and then became even more vague...e.g., an option to indicate you want additional features, but no pull down box to either select those features or add the information.
Sure enough, after about an hour, there was an impersonal email about how great offers would be coming my way shortly, but of course, none have. I have heard nothing from any of the vendors referenced in the form email.
It just goes to show that shopping locally, with real people who both know the business and care about the consumer is how to handle such a purchase.
Write this useless waste of time off of your "to do" list, and you will be glad you did.

22 October 2015
Unprompted review
Rated 5 out of 5 stars

Quick and Professional

Within an hour of submitting a request for more information on their services and products I got a response that had all the information I needed.

Thanks!

22 October 2015
Unprompted review
Rated 1 out of 5 stars

Not Truthful

BuyerZone tells you "just one more.." "We're almost done" "Last Question" and more while it misleads you that a quick email is all they need. But they asked for it all and now my information is not private as they claim.

22 October 2015
Unprompted review

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