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Rated 2 out of 5 stars

No customer service. Left multiple messages on their help line press #1 for sales, Press # 2 for customer service. After pressing #2 got message that all representatives were busy, please hold, i did... See more

Rated 1 out of 5 stars

Horrible lead service. Leads are never verified and obvious false information are submitted all the time without verification. Phone number does not work for BuyerZone and you cannot get support via... See more

Rated 1 out of 5 stars

Received 50+ phone calls- none of them local to install alarm system in home. Finally quit answering after over half wanted my personal information and one even ran a hard request on my credit without... See more

Company replied

Rated 1 out of 5 stars

It really wasn't made clear that you'd be giving my phone number to multiple companies and they'd all be calling me! The whole reason I filled out the information was because it said you would be send... See more

Company details

  1. Business to Business Service

Information provided by various external sources

BuyerZone helps simplify complex buying decisions. Since 1992, the company has connected millions of businesses with thousands of quality sellers for hundreds of products and services. Buyers save time and money on important purchases by receiving free price quotes and buying advice from sellers who best meet their needs. BuyerZone is a Purch brand and is headquartered in Waltham, Massachusetts.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

278 reviews

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Rated 5 out of 5 stars

Website for Cleaning Service Help was Very Informative and Easy to Understand

I used them to help me locate a cleaning service for my office. BuyerZone's site was very easy to navigate and had lots of useful information. Upon getting the confirmation email stating that the vendors would be contacting me via email or phone, I received a call from my first vendor in less than 10 minutes. The vendors that I've interacted with so far are all very nice and honest about what their company can do for me. I do not feel like I am being scammed by anyone simply because my office has a smaller square footage.

15 October 2015
Unprompted review
Rated 5 out of 5 stars

Easy

Your site made they entire process very easy!

15 October 2015
Unprompted review
Rated 3 out of 5 stars

Eh . . .

Buyer Zone customer service agent called immediately to let me know they received my request and that I should expect information from 3 different companies soon.

Two of the three called within 12 hours. I'm on phone all day & it's difficult for me to call companies back. Have been disappointed in the fact that yes, they called but no one has followed-up with a email which I live and breathe since the phone demands my time quite a bit.

15 October 2015
Unprompted review
Rated 2 out of 5 stars

It's unlikely I'll use this service again.

Feeling a bit overwhelmed and crotchety, here goes. The website at BuyerZone indicated we would be provided four recommendations most closely matching our profiled needs. I thought, GREAT, I'll fill out the needs profile, provide some details, and VOILA, I am provided contact information for the companies recommended by BuyerZone enabling me time to assess the recommended companies and whittle it down to a couple, or, contact all four when time allowed. Instead, I've received e-mails and phone calls from company reps, interrupting our daily business flow. Prior to using BuyerZone, be ready to receive multiple phone calls and e-mails.

14 October 2015
Unprompted review
Rated 5 out of 5 stars

Easy to use

My time is valuable and I was tasked with researching merchants along with a zillion other tasks today. Your site made the research come to me.

14 October 2015
Unprompted review
Rated 4 out of 5 stars

Good Responses

The companies got back to me quickly and had a pretty good idea of our needs without my having to re-explain them each time.

14 October 2015
Unprompted review
Rated 3 out of 5 stars

Inundated with calls

On one hand if you want a response, you'll get it momentarily from the minute you complete your contact information. On the other hand, I had decided not to go ahead with my request, so did not submit anything. I had a simple question that wasn't going to be answered without having to go through a lengthy analysis. So having made the mistake of entering some information in the requested fields, I'm being contacted by numerous providers, all requesting an investment of time and detail to give me information I wasn't looking for.

14 October 2015
Unprompted review
Rated 5 out of 5 stars

Simple and quick

I typed in what I was looking for and saw the website. I followed a couple of easy questions, my address and within a few minutes, got a call saying that my request was taken and will be handled. Too easy. Great job.

Jason
Carson, CA

14 October 2015
Unprompted review
Rated 3 out of 5 stars

WANT PHONES, NOT NEW PHONE SERVICE

IF YOU WANT HIGH PRESSURE SALES, CONTACT THESE PEOPLE. THEY WILL CONNECT YOU WITH PEOPLE WHO WANT TO SELL YOU WHAT YOU DON'T NEED. ALL WE NEED IS TELEPHONE EQUIPMENT, NOT SERVICES.

14 October 2015
Unprompted review

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