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Bunny Bistro Reviews 

1,255
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, including dust-free bedding, hay, treats, and forage, which their pets adore. People highlight the fast, prompt, and well-packaged delivery, alongside reasonable prices offering excellent value. The overall service is described as excellent and reliable. However, some customers also noted concerns regarding product consistency and safety. A few reported receiving items not as expected, such as bitty hay, small chopped roots, or incorrect items. More seriously, some reviewers raised concerns about quality control, citing instances of finding unexpected elements in food, which customers claimed led to animal health issues.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the quality and variety of... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Delivery service

Consumers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Price

People report positive experiences with price, often noting that products are competitively priced and offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more

Rated 5 out of 5 stars

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... See more

Company replied



Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,255)

176 reviews in the last 12 months

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Rated 3 out of 5 stars

A lot of the contents were powder

A lot of the contents were powder unfortunately, I understand it's how it's packed etc but still I paid a lot for this order. Also, I found a small stone in the rose bud mix too which my pet could've choked on had I not gone through it all with my hands.

28 July 2025
Rated 5 out of 5 stars

Fantastic products

Fantastic products, good prices, super fast delievery and informed every step of the way. My bunnies love everything I've ordered from bunnybistro.

1 August 2025
Rated 5 out of 5 stars

Brilliant service!!

Ordered on a Friday said delivery would be Monday- Wednesday of following week & it arrived the very next day- brilliant service & Bramleigh loved all his bits- thank you!

1 August 2025
Rated 5 out of 5 stars

I was looking for different food for my…

I was looking for different food for my Syrian hamster and found some good different and natural items on this site.
It was easy to order and the order turned up within a couple of days.
I will return once he has eaten all of it!

3 July 2025

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