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Bunny Bistro Reviews 

1,255
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of fresh natural products, healthy snacks, and aromatic treats that their little pets truly adore every single day. Many people also appreciate the exceptionally fast delivery service, careful protective packaging, and consistently reasonable prices offered across the entire product range. Some reviewers were not happy with the quality on certain occasions, noting that specific deliveries contained dusty hay or awkwardly chopped small pieces. A few consumers also mentioned encountering occasional issues where the items received were not entirely suitable for their animals or failed to meet expectations.

What people talk about most

Product

Consumers find product to be positive, highlighting that rabbits and guinea pigs genuinely adore the treats,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive fresh and are... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Service

Reviewers highlight positive aspects of service, noting great and efficient experiences overall. Consumers... See more

Price

People report positive experiences with price, highlighting that the costs are fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering from Bunny Bistro for many years now, my rabbits and guinea pigs love their products, which are reasonably priced and always arrive very quickly. The range of 1kg bags is not a... See more

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more



Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,255)

175 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality Timothy 1st cut hay

I'm on my 2nd box of timothy 4kg ordered from Bunny Bistro, my rabbits love it. However the 2nd box stalks at enot as long they are short, but they still enjoy it. Great quality hay. I've subscribed. I also get 1kg of plantain leaves for my buns, I've had various other boxes of forage goodness for them. Great site lots to choose from, and quick delivery.

27 September 2025
Rated 5 out of 5 stars

Great value and quality

Always buy my healthy snacks for my rabbits from Bunny Bostro. Good value, and I love the subscription option. The quality of the snacks is really good. Only once I had ro contact customer support and they were super responsive.

1 September 2025
Rated 5 out of 5 stars

Rainbow and Comet new love

My 2 fur babies lovely all the amazing herbs roots and flowers . They love them sprinkled all over they fresh hay . Thank you for all the amazing healthy options. With the help of your products Rainbow and Comet are healthier and so excited to ramage through their hay.

27 August 2025
Rated 5 out of 5 stars

Great

Website easy to navigate and find what I want, delivery really quick, packaging robust and sustainable.

8 August 2025
Rated 3 out of 5 stars

A lot of the contents were powder

A lot of the contents were powder unfortunately, I understand it's how it's packed etc but still I paid a lot for this order. Also, I found a small stone in the rose bud mix too which my pet could've choked on had I not gone through it all with my hands.

28 July 2025

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