The setup was incredibly efficient, and the entire storefront was ready to launch in just a matter of minutes. By the time I walked back to my desk, all the product visuals, security graphics, and sal... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I installed the app and was and my mistake i selected the charged the Pro plan. At first, I was frustrated, but when I reached out to support, Renato and the team were very professional and helpful.... See more
Company replied
The AI store builder is very easy to use, making it great for beginners and first-time users. The staff support is quick and precise. They have lots of commonly asked questions on the site to help you... See more
Company replied
As someone who usually gets stressed out by technical configurations, finding a platform this intuitive was a massive relief. Buildyourstore took all the complexity out of the equation and made the en... See more
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Company details
Written by the company
Get a FREE AI Shopify store that is fully optimized, comes with winning products & ready to sell pages! The #1 Shopify AI Website Builder in the market!
Contact info
United States
- support@buildyourstore.ai
- buildyourstore.ai
4.6
Excellent
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best ai store builder out there
Best ai store builder out there. Created a store within less then 4 minutes
3 January 2026
Unprompted review
Reply from BuildYourStore
Hi there!
We really appreciate you taking the time to share your feedback with us! It’s great to know that BuildYourStore has met your expectations. We’re here for you anytime and can’t wait to see what you accomplish next!
The Build Your Store Team
Great help from the support aswell as…
Great help from the support aswell as quick responses
2 January 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you so much for your kind words!
We’re really glad to hear you had a great experience with our support team.
If you ever need anything else, we’re always here to help.
The Build Your Store Team
Excellent Customer Service & Product
I am new to the dropshipping scene, and as an ambitious amateur, I opted for the $97 pro option right off the bat.
I was impressed by how well the store I received was built. It truly looked professional and worth the money
Unfortunately, I quickly realized that Shopify was the wrong platform for me, as a beginner.
This was not BuildYourStore's fault, this was my own.
I went and closed my Shopify store, cancelled my Shopify plan, and sent an email to customer support to see if BuildYourStore would issue a refund.
I was informed by Renato that BuildYourStore has a strict no-refund policy, but they were gracious enough to make a one-time exception- knowing my situation.
After a few short steps, my refund was issued.
Renato was excellent in communication, and BuildYourStore was generous enough to accommodate my refund request, albeit my shortcomings of missing the no-refund message.
What they advertise is what you get, and what you get is true quality. I highly recommend using their services, and if I return to Shopify in the future, I will be using them to build my store/s.
2 January 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for your detailed and honest feedback! We're delighted the store we built met professional standards and exceeded your expectations on quality.
We truly appreciate your understanding about the no-refund policy and are glad our team could assist with a one-time exception to make things right for you.
Your recommendation is invaluable—best wishes on your journey, and we look forward to welcoming you back anytime!
The Build Your Store Team
Buyer Beware Total Scam
Buyer Beware Total Scam. If less than one star was available I would have selected that. Purchased the $97 Pro Plan, was promised the free domain for my Shopify store and AI custom template creator - went through all of their set up prompts, even signed up for another one of their affiliate services in the process (another $49) and when you access the app in Shopify it loops back to their main set up/prompt SALES page over and over and over again. No customer support email or chat offered by them read the terms and conditions - NO REFUNDS that's their policy. What a total SCAM.
Update: There reply and link below is boiler plated that once submitted gets a generic - we'll be in touch type response... and almost three weeks later - still NOTHING.
27 December 2025
Unprompted review
Reply from BuildYourStore
Hi Michael,
Thank you for sharing your feedback. We genuinely want to resolve this for you. However, we haven't been able to locate an account matching your Trustpilot nickname, and the follow-up form we sent previously remains pending.
To help us investigate and provide a proper resolution, could you please complete this form: https://autods.typeform.com/to/YhTi8GpE?
We make it a priority to respond to every piece of feedback and every form submission we receive. Once we have those details, our team will be able to look into your case immediately.
Best,
The Build Your Store Team
Good overall experience and their…
Good overall experience and their support team is very good, i had an issue and they replied in seconds through email helping me resolving it!
29 December 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for the great feedback! We're thrilled you had a positive overall experience and that our support team resolved your issue so quickly via email.
Your kind words mean a lot to the team—feel free to reach out anytime we can assist further!
The Build Your Store Team
Reply from BuildYourStore
Hi there!
Thank you for your glowing review! We’re delighted to hear you’ve had such a good experience with BuildYourStore. Our team is dedicated to providing the best service and support, and it’s always rewarding to hear directly from users like you. Keep thriving, and thanks again!
The Build Your Store Team
Instant replies and very friendly!
22 December 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your experience with BuildYourStore. Your success is what motivates us every day. We look forward to continuing to support your journey!
The Build Your Store Team
BuildYourStore support has been a HUGE…
BuildYourStore support has been a HUGE help with getting my Shopify store off the ground. There is a LOT of detail in these stores and BuildYourStore's Theme is really easy to work with. Support's response time is also outstanding. Thanks!!
25 November 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for your glowing review! We’re delighted to hear you’ve had such a good experience with BuildYourStore. Our team is dedicated to providing the best service and support, and it’s always rewarding to hear directly from users like you. Keep thriving, and thanks again!
The Build Your Store Team
Amazing
Amazing, easy and straightforward to use. everything clicks together perfectly. Customer support also great.
23 November 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thanks for the fantastic review! It’s wonderful to hear that you’ve had a positive experience with BuildYourStore. We put a lot of work into it, and it’s rewarding to know it’s paying off for you. Best of luck with your store, and remember, we’re always here to help!
The Build Your Store Team
The AI store builder is very easy to use.
The AI store builder is very easy to use, making it great for beginners and first-time users. The staff support is quick and precise. They have lots of commonly asked questions on the site to help you as a first-time user. The auto-built stores look professional and are easy to use. Thanks, highly recommend
19 November 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your experience with BuildYourStore. Your success is what motivates us every day. We look forward to continuing to support your journey!
The Build Your Store Team
I installed the app and was and my…
I installed the app and was and my mistake i selected the charged the Pro plan. At first, I was frustrated, but when I reached out to support, Renato and the team were very professional and helpful. They explained the situation clearly and, even though their policy says no refunds, they made an exception and refunded me in full.
6 November 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you so much for your thoughtful feedback! We’re truly sorry for the initial confusion and are glad that Renato and our support team could help resolve the issue quickly. We always aim to be transparent, fair, and responsive, and it’s great to know that came through in your experience. Your understanding and kind words mean a lot to our team!
The Build Your Store Team
Bad if you want to sell
Could not even choose the niche I wanted or a background that would have fit, if this is really AI, it's worth a big laugh😂
29 October 2025
Unprompted review
Reply from BuildYourStore
Hi there,
We're really sorry to hear about your experience. Please fill out this form https://bit.ly/3Sjqm0O so we can investigate and resolve the issue as quickly as possible.
Thank you for your feedback.
Best,
The Build Your Store Team
The customer service is amazing
The customer service is amazing. They helped me with every question and issue I had and were super fast and kind.
9 October 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for your glowing review! We’re delighted to hear you’ve had such a good experience with BuildYourStore. Our team is dedicated to providing the best service and support, and it’s always rewarding to hear directly from users like you. Keep thriving, and thanks again!
The Build Your Store Team
Excellent
Not gonna lie, I was expecting a generic template, but the store was fire. Clean branding, SEO-friendly pages, and even trust badges already placed. I added my products, connected my domain, and started ads by the end of the day.
5 October 2025
Unprompted review
Reply from BuildYourStore
Hi there!
We really appreciate you taking the time to share your feedback with us! It’s great to know that BuildYourStore has met your expectations. We’re here for you anytime and can’t wait to see what you accomplish next!
The Build Your Store Team
The value is crazy
The value is crazy. You’re getting not just a theme, but researched products, upsells, and branding assets. It’s like a franchise starter kit.
6 October 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thanks for the fantastic review! It’s wonderful to hear that you’ve had a positive experience with BuildYourStore. We put a lot of work into it, and it’s rewarding to know it’s paying off for you. Best of luck with your store, and remember, we’re always here to help!
The Build Your Store Team
"I honestly believe they have great…
"I honestly believe they have great business and personal integrity. I accidentally overpaid them, and when I requested a refund via email, they returned my money without any hesitation."
7 October 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for your glowing review! We’re delighted to hear you’ve had such a good experience with BuildYourStore. Our team is dedicated to providing the best service and support, and it’s always rewarding to hear directly from users like you. Keep thriving, and thanks again!
The Build Your Store Team
Amazing people!
Staff is lovely, showed me kindness and overall very happy with the result.
5 October 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for your glowing review! We’re delighted to hear you’ve had such a good experience with BuildYourStore. Our team is dedicated to providing the best service and support, and it’s always rewarding to hear directly from users like you. Keep thriving, and thanks again!
The Build Your Store Team
I installed the app and was…
I installed the app and was unexpectedly charged for the Pro plan. At first, I was frustrated, but when I reached out to support, Renato and the team were very professional and helpful. They explained the situation clearly and, even though their policy says no refunds, they made an exception and refunded me in full.
Mistakes can happen, but what matters is how a company responds — and they handled my case with patience and fairness. I really appreciate their support and professionalism.
3 October 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you so much for your thoughtful feedback! We’re truly sorry for the initial confusion and are glad our support team — especially Renato — could help resolve the issue quickly. We always aim to be transparent, fair, and responsive, and it’s great to know that came through in your experience. Your understanding and kind words mean a lot to our team!
The Build Your Store Team
this website is amazing helps you so…
this website is amazing helps you so much to start from the beginning and their costumers service is wonderful
29 September 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thanks for the fantastic review! It’s wonderful to hear that you’ve had a positive experience with BuildYourStore. We put a lot of work into it, and it’s rewarding to know it’s paying off for you. Best of luck with your store, and remember, we’re always here to help!
The Build Your Store Team
I had a Problem and they helped me out…
I had a Problem and they helped me out and i am very thankfully ,what they did for me.THANK YOU VERY MUCH .I thought i ever see my money again.
22 September 2025
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for your glowing review! We’re delighted to hear you’ve had such a good experience with BuildYourStore. Our team is dedicated to providing the best service and support, and it’s always rewarding to hear directly from users like you. Keep thriving, and thanks again!
The Build Your Store Team
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