The setup was incredibly efficient, and the entire storefront was ready to launch in just a matter of minutes. By the time I walked back to my desk, all the product visuals, security graphics, and sal... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I installed the app and was and my mistake i selected the charged the Pro plan. At first, I was frustrated, but when I reached out to support, Renato and the team were very professional and helpful.... See more
Company replied
The AI store builder is very easy to use, making it great for beginners and first-time users. The staff support is quick and precise. They have lots of commonly asked questions on the site to help you... See more
Company replied
As someone who usually gets stressed out by technical configurations, finding a platform this intuitive was a massive relief. Buildyourstore took all the complexity out of the equation and made the en... See more
Company replied
Company details
Written by the company
Get a FREE AI Shopify store that is fully optimized, comes with winning products & ready to sell pages! The #1 Shopify AI Website Builder in the market!
Contact info
United States
- support@buildyourstore.ai
- buildyourstore.ai
4.6
Excellent
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
its pretty good
27 March 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your experience with BuildYourStore. Your success is what motivates us every day. We look forward to continuing to support your journey!
The Build Your StoreTeam
Easy to control and guide through great…
Easy to control and guide through great service for people just beggining
26 March 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for your review! We’re delighted to hear you’ve had such a good experience with BuildYourStore. Our team is dedicated to providing the best service and support, and it’s always rewarding to hear directly from users like you. Keep thriving, and thanks again!
The Build Your Store Team
This website made it fairly easy to set…
This website made it fairly easy to set up a store, I've always wanted to do this, but I could never figure it out.
25 March 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thanks for the fantastic review! It’s wonderful to hear that you’ve had a positive experience with BuildYourStore. We put a lot of work into it, and it’s rewarding to know it’s paying off for you. Best of luck with your store, and remember, we’re always here to help!
The Build Your Store Team
Very quickly response
22 March 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for your glowing review! We’re delighted to hear you’ve had such a good experience with us. Our team is dedicated to providing the best service and support, and it’s always rewarding to hear directly from users like you. Keep thriving, and thanks again!
The Build Your Store Team
still new but seems well put together
20 March 2026
Unprompted review
Reply from BuildYourStore
Hi there!
We really appreciate you taking the time to share your feedback with us! It’s great to know that BuildYourStore has met your expectations. We’re here for you anytime and can’t wait to see what you accomplish next!
The Build Your Store Team
I have to admit that i was skeptical with no phone…
I have to admit that with no phone number for customer support I was skeptical about the service I would get, but Orin and Renalto responded to my request swiftly and professionally while guiding me through the steps needed for a complete resolution. Thanks again
17 March 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thanks for the fantastic review! It’s wonderful to hear that you’ve had a positive experience with BuildYourStore. We put a lot of work into it, and it’s rewarding to know it’s paying off for you. Best of luck with your store, and remember, we’re always here to help!
The Build Your Store Team
easy to learn
16 March 2026
Unprompted review
Reply from BuildYourStore
Hi there!
We appreciate the feedback! We designed Build Your Store to be user-friendly from day one, so we’re glad to know we hit the mark for you!
Best of luck with your store, and remember, we’re always here to help!
The Build Your Store Team
Reply from BuildYourStore
Hi there!
Thanks for the feedback! We aim to make the store-building process as seamless as possible, and we’re happy to hear you had a great experience!
We can’t wait to see your business grow!
The Build Your Store Team
Reply from BuildYourStore
Hi there!
Thank you! We’re so happy to hear that everything is working well for you. We appreciate the support!
The Build Your Store Team
very instructive
12 March 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your experience with BuildYourStore. Your success is what motivates us every day. We look forward to continuing to support your journey!
The Build Your Store Team
Did not get what i payed for
I Bought the Pro version For 97$ and did not get the free ads as stated nor the free domain also there is no customer service and no way to contact them just did not get what i payed for
24 February 2026
Unprompted review
Reply from BuildYourStore
Hi there,
Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further, however, we haven’t received a response.
We also couldn’t locate any account under the name associated with your Trustpilot profile, which makes it difficult for us to investigate the issue and provide a resolution.
If you’re still facing challenges, we kindly ask you to fill in this form https://autods.typeform.com/to/YhTi8GpE so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready.
The Build Your Store Team
Well The site is very easy and straight…
Well The site is very easy and straight forward to use, however i was unexpectedly charged for the full pro plan during my 7 day trial as i clicked publish ( which in this case turns your trial into a full subsctrion) this charge was unexpected and caused my frustration to sky rocket, However Renato and his team assisted very quickly with the time differences and were very clear and helpful in their communication pointing out where human error can happen However with a common ground reached i have been giving a full refund quickly and effienctly even after their terms state no refunds, Only companies that respond correctly and have good customer service go far thats this company!
17 February 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for the shout-out to Renato and the team! We’re so glad we could reach a fair solution and get that refund sorted for you quickly. We appreciate your honesty and are happy we could help!
The Build Your Store Team
very patient with me
12 February 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for the kind words! We’re always happy to take the time needed to make sure our users feel supported. Enjoy building your store!
The Build Your Store Team
I had a problem with some settings on…
I had a problem with some settings on my Shopify BuildYourStore Site and on a Sunday morning at 9AM they answered my email and solved the problem in minutes!!! Wasn't expecting that kind of service!
8 February 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for your glowing review! We’re delighted to hear you’ve had such a good experience with BuildYourStore. Our team is dedicated to providing the best service and support, and it’s always rewarding to hear directly from users like you.
Keep thriving, and thanks again!
The Build Your Store Team
Reply from BuildYourStore
Hi there!
Thank you for your glowing review! We’re delighted to hear you’ve had such a good experience with BuildYourStore. Our team is dedicated to providing the best service and support, and it’s always rewarding to hear directly from users like you. Keep thriving, and thanks again!
The Build Your Store Team
Terrible experience to begin with but the support to resolve my issue was really good.
Transperancy of what you get when you sign up isn't very clear and I ended up paying for the paid version with the expectation of 10 ready to go products but was only given 1.
However, their support is good and when I spoke to them about my experience, they were very willing to refund me.
16 January 2026
Unprompted review
Reply from BuildYourStore
Hi Dan,
Thank you for your honest review. We are very sorry that our sign-up process was confusing and didn't meet your expectations. We are working hard to make our offers clearer for everyone.
We are glad our support team was able to help and get your refund sorted quickly.
We appreciate the feedback and wish you the best!
Best,
The Build Your Store Team
The register page doesn't work on…
The register page doesn't work on desktop or mobile
14 January 2026
Unprompted review
Reply from BuildYourStore
Hi there,
We’re sorry to see this feedback. We previously shared a follow-up form to help resolve this, but since it wasn't completed, we’ve been unable to locate your account using your Trustpilot nickname.
We genuinely want to make things right—could you please complete the form https://autods.typeform.com/to/YhTi8GpE so we can look into your specific case?
Best,
The Build Your Store Team
I made a mistake with payment
I made a mistake, and it was sorted out very kindly and generously. I do recommend if you have a problem that they will be able to help fix that problem with you.
11 January 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thank you for your kind words! We really appreciate you taking the time to share your experience. We’re glad we could help and are always here if you need anything.
The Build Your Store Team
This company offers a "pro version" for…
This company offers a "pro version" for 97$ , i paid for the pro version and got NOTHING the pro version offers. The pro version has promises of more templates , ads , products ect... After you have paid you continue with the free version. The site is useless as there is no support button , no way to see your plan , nothing just login and continue with your free version that you paid 97$ for.
7 January 2026
Unprompted review
Reply from BuildYourStore
Hi there,
We're really sorry to hear about your experience. Please fill out this form https://bit.ly/3Sjqm0O so we can investigate and resolve the issue as quickly as possible.
Thank you for your feedback.
Best,
The Build Your Store Team
Wow! Best product in the market
Wow! best exprience I've ever had. easy and free! highly recommended
6 January 2026
Unprompted review
Reply from BuildYourStore
Hi there!
Thanks for the fantastic review! It’s wonderful to hear that you’ve had a positive experience with BuildYourStore. We put a lot of work into it, and it’s rewarding to know it’s paying off for you.
Best of luck with your store, and remember, we’re always here to help!
The Build Your Store Team
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